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Customer Ratings & Reviews

Your price for this item is $799.98
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 885 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 885 reviews
  • Rated 5 out of 5 stars

    Best Buy computers and services.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Dell laptop and Best Buy service package. I’m totally pressed already with the help and expertise. Thanks for helping am old but out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT A FAN OF REVIEWS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DON'T LIKE TO WRITE A REVIEW, BUT BECAUSE YOU FORCE ME TO I WILL. THE PRODUCT WAS GREAT THE CUSTOMER SERVICE WAS EVEN BETTER.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this could be a great computer. Love the flip back portion. Really having to sign up for Microsoft 365 makes set up extra long time. Also this one had a glitch. If there was a way to just turn on computer and use on WiFi without forced windows set up would have made it easier to use and discover glitch in computer. Over all Microsoft set up makes those new users and gifting a purchase like this impossible to use. Forced to set up password when ther should be a by pass system. Overall the computer itself might be good buy for you

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Window Machine review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is niche product and happy to use this .got in good deal and no issues so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like my new computer! It’s easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great the speed and physical feel of the unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs just Fine comes on a little slow but its easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for a new college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to be able to gift my Son this laptop! Carlos at Best Buy helped me find an affordable and efficient laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality computer! Worth for the price, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for classes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son chose this laptop for his first year in college. He loves it! Touch screen and all. Had it since Sept 2024 and it’s been great forhim.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy start up...Very bright screen and backlit keyboard a must. First laptop no issues yet but wish battery lasted a little longer but not a big issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop. It has all the features I wanted in a laptop. I even recommended it to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the price. Just set it up so can't say more. But Dell is a good brand with lots of happy customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell is the most reliable computer. The cost is compatible with oters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop for the money. Going to use it for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love m y lap top and the sales rep and the tech were both fantastic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals great prices happy customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, gentleman helped us right away had a lot of info. To buy this computer great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i have used i want to buy it for my brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for working and personal use. Better price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look At This Dell Model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent replacement for my old Windows 10 OS laptop. And the price was excellent value for the capabilities of the laptop.

    I would recommend this to a friend