Customer Ratings & Reviews

Works well for my scenario which is for school. The touchscreen makes all the difference for me. Not much use of the tablet form but occasionally fun to fold

Great laptop! Runs great, very lightweight and versatile, and have had very little issue with it. The storage space is a LIFESAVER for my photography hobby! Overall: great specs for a great price! Don't think I'll have to replace anytime soon!

Love my laptop works perfectly also custom service was great everything was explained well process was quick and easy

Works as a laptop should. I like the touch screen and other features as well.

Noisy when browsing online but overall happy with purchase

This product is exactly what i needed plus some. I'm very happy with it. The customer service rep that sold it to me was great!

It has been a very good computer great for travel and school. I use it while I am at work or at home. I absolutely love it!

Other than being a little unhappy about the $150 price drop less than a month after buying it, the computer works great.

This 2-in-1 laptop is really easy to use. The only issue I have had with it was a user error in myself where I keep pressing the copilot button by mistake because it is right next to the left arrow key.

Light and slim and easy set up. I bought a 16” for my son and i got the 14”

It was really a nice laptop, I really love working with this

for 1tb support with it, especially for gaming!!!!

Laptop is too good and very excellent condition.very comfortable

Is really good and I’m sure it is a good one for everyone

Great speed and storage. Sharp images. Excellent service in set up help.

Very efficient and portable I love this laptop Performance is on a high gear and very user friendly

Device works smooth a butter and amazing sleek design.

The young lady who assisted me was very professional and knowledgeable of the laptop I was interested in purchasing. She answered all of my questions and I am pleased with my new Dell laptop. Thank you for the excellent customer service!!!!

Good laptop. Got it at a great price. Works well without issues.

This is my 2nd Dell laptop. My previous Dell laptop was a 14" XPS laptop which I am still using it and still love it. Since I am in need of an additional laptop i decided to go with this laptop as it comes with a Intel i7 processor, humongous storage size of 1 TB SSD, 16 GB RAM, 2 in 1 design and Backlit keyboard to name a few. Unboxing: As expected for any mid range laptop, the packaging is not glossy or feels premium but I am absolutely ok with this and in fact I was quite surprised by eco friendly paper based packing which can be recycled and is good for the environment. The laptop comes with an integrated battery which cannot be removed and a 65 W USB C Charger. First impression: The laptop is so sleek and small as expected for a 14" screen. I liked the dark grey buttons on the keyboard which makes the Grey laptop looks so elegant. The only downside is this laptop is a bit heavy weighing 3.77 pounds which IMO is a bit heavier for a 14" laptop. Otherwise this laptop has plethora of features including Fingerprint scanner, bright FHD screen with the screen resolution of 1920 * 1200 (Full HD+), Backlit keyboard, 360 design, 1 TB SSD PCIe Hard drive, 16 GB RAM, 1 HDMI port, 2 USB C ports, 2 USB A ports (1 one each side), Headphone jack and Memory card reader. Pros: 1. Power of Intel Core 7 processor - I have always loved Intel processors over the AMD processory especially when it comes to performance and speed. This laptop is undoubtedly one of the best laptops that I ever had. As it has the Core 7 150U processor (not the same as Core 7 Ultra processor), there is absolutely no lag whatsoever. Using this laptop gives me a great pleasure. Its possible to multi-task or work on multiple browsers or applications without any lag or performance issues. It is indeed a powerful laptop and best guaranteed for solid productivity. 2. 1 TB SSD PCIe Hard drive- I usually prefer SSD storage rather than the conventional hard drive due to less moving parts which in turns makes a big deal when it comes to performance. Also with 1 TB of storage it is possible to store lots of videos that I have to store for my wife's content creation instead of having to move the files to an external hard drive every single time. This gives me lots of flexibity to use this laptop without worrying much about the hard disk running out of space. Also the Hard drive on this laptop can be upgraded. But for most of the people 1 TB should be more than enough. 3. 16 GB DDR5 RAM - 16 GB RAM 5200 MHz is really a game changer especially when we are working on apps that use lots of memory. The RAM can also be upgraded similar to the Hard drive. The RAM on this laptop should be able to handle applications that uses lots of memory in the background like Video editing softwares or Photoshop. 4. Ports - On the left side of the laptop there is 1 HDMI port, 2 USB C ports and 1 USB A port. And on the right side there is 1 Memory card reader, 1 Headphone jack and 1 USB A port. Considering how sleek the laptop is still the Dell has done a great job to include the HDMI port. It is really helpful to connect the laptop to an additional monitor or television. With 2 USB C ports, 1 port can be used to charge the laptop and other USB C can be used to an additional monitor or television or even to connect to an Ethernet adapter. 5. 2 in 1 design - 2 in l design is really helpful to adjust the screen or fold it partially or completely when watching videos or movies. The kids really love this laptop. 6. Backlit keyboard - The keyboard is backlit making it easy to work on the laptop even during the night. The keys are also soft and quite comfy to type. I like the color of the keys which are dark grey and it gives an elegant feel to the grey laptop. 7. USB C charging and Battery - The laptop comes with a 65W USB C charging adapter. The laptop gets charged pretty quickly and the battery lasts for more than 6 hours based on the testing done. 8. FHD Webcam with Privacy shutter - Its good to see the Full HD Webcam on this laptop with the Privacy shutter feature. This is pretty cool. The camera is pretty clear and feels so premium. Especially for zoom or skype calls the video quality is so clear. 9. Fingerprint reader - The Fingerprint reader is present on the top right corner of the keyboard next to the delete button. The Fingerprint reader on this laptop works really well and its very easy to setup fingerprints in order to login to the device. Cons: There were only couple of cons overall. 1. Weight - The laptop is slightly heavy (than the other 14" laptops) weighing 3.77 lb probably because of the addition of HDMI ports. This is not a big deal anyways as the laptop is sleek. 2. Graphics card - The laptop comes with an entry level Intel Graphics card. Dell could have provided the mid range laptop instead considering the price point. Again the Intel graphics card itself is not bad except that it may not really satisfy people who plays games often. Overall this is a solid and well built laptop with lots of power to boost the productivity and performance of the laptop. The laptop almost ticks all the boxes and it is quite a powerful laptop one should really have especially if you are looking for the performance and quality.