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Customer Ratings & Reviews

Your price for this item is $799.98
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 885 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 885 reviews
  • Rated 5 out of 5 stars

    The best laptop for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell laptop is my go buddy! Never had a problem with it. Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really fast and powerful laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s product description and photos were very thorough and helpful for me to make an online purchase for an in-store pickup. Super easy purchasing process. New laptop is working wonderfully and is everything that I hoped it would be. The touchscreen is very helpful to use because I’ve never liked using the track pass on laptops that much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works seamlessly for my needs. I can have multiple windows, tabs, and applications open at the same time and it doesn't slow down. I love it. I wish the battery life was longer, but I'm overall happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight easy to use worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard backlight easy to use for personal use, fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Really like the screen clarity and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PURCHASE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM IN LOVE WITH THIS COMPUTER! ALL THE FEATURES OF THIS IS A BREEZE TO USE STILL GETTING USED TO THE TOUCH PAD IT IS VERY SENSITIVE BUT OTHER THAN THAT AMAZING! SO GLAD I WENT WITH THIS COMPUTER AND IM OBSESSED WITH THE COLOR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop everything is working perfect and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works efficiently. I like that it’s handy and can be a laptop and a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size computer Quiet running Smooth keys Great sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb quality and delivery speed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and quick delivery. Laptop works very well also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer doing its job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I am still getting used to it but like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O carregador apresentou defeitos e não conseguia fazer a atualização de firmeware. Também acabei descobrindo que o prazo de garantia da Dell acabaria em 3 meses

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good, recently purchased the laptop, nice and user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job without breaking the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slim computer for home use by multiple users.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice laptop but wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box dell in excellent condition last week. the build for this laptop is pretty good and i liked the keyboard and display..the only drawback was that it heated up a lot even though i wasn't using any heavy apps and the loud fan noise

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had many problems with this laptop I like it has some problems being a little bit slow when it comes to certain tasks but when just using it for art it runs perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good computer. It runs smoothly and it’s a 2-1 computer so it folds and turns like a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I use it everyday. It works very well I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not good with computers and this one has been very easy to learn and it shows you how to use everything on it! It was a great buy!

    I would recommend this to a friend