Customers find value in the Inspiron laptop's overall performance, processor speed, and convenient touchscreen. Its portability, good battery life, and light weight are also appreciated. The ample RAM and storage, along with the comfortable size, contribute to a positive user experience, though some users have noted fan noise.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 921 reviews
Rated 4 out of 5 stars
Open box
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
O carregador apresentou defeitos e não conseguia fazer a atualização de firmeware.
Também acabei descobrindo que o prazo de garantia da Dell acabaria em 3 meses
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good laptop, Works great for everyday use. This is not designed for gaming, or heavy graphics design/editing. The only downside and why is not 5 stars, is that it is a chunky laptop adhd not a thin as other models on the market.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received quick and knowledgeable service. The associate upgraded me from an older model I was looking at because of price. In the end, my laptop suited my needs with just a small increase in costs.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My laptop is great, however it was the most frustrating, ridiculous, maddening process I’ve ever gone through to make a simple, but fairly large ($1000) purchase. I spent 2 days trying to figure out why my same day delivery was not being delivered. You can’t reach any person on any phone line and all reps through the online chat are clearly from another country. Not only do they All (and I conversed with several) have HORRBILE English and grammar, they only repeat the same few words “I understand you are frustrated” and “rest assured I’ll be taking care of you today” but don’t actually do a single thing to help, in any way at all. Best Buy is literally the WORST. I have never been a fan, but thought maybe an online purchase would be ok. Man, I was wrong. Please keep your $5.00 review incentive, as I will never, EVER buy from Worst Buy again. I can’t imagine you’ll be in business much longer based on the many other customers who were at your store complaining when I finally went to pick up my delivery that was never delivered. The return and compliant lines were longer than the purchase lines, Really ridiculous. I was in the store for 45 minutes, after driving 30 minutes to pick up an item that was supposed the be delivered the same day, but was not “assigned to a driver” the following day either. Why even offer a service you are not able to provide? Just go away already.
We want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We regret to hear that you are not completely satisfied with the interaction with Best Buy Support team and delivery of your order. This is not the type of feedback we like to hear from our valued customers. We have noted the details of your statement and your feedback will be shared with the quality team for consideration in future improvements in services. We always strive to get better and reviews like yours are helping develop products and services our customers love.
If you have any issues or need further assistance, please take a moment to call or chat to speak with a representative at your earliest convenience using the information provided below so that we can help you to your satisfaction. Chat or call: https://bit.ly/DellSupportTeam Phone number to Dell: 1-800-624-9896
Best, Minhaj@Dell
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Dell is amazing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My niece is in love with the laptop. Great response, beautiful screen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The store representative was very knowledgeable and was able to guide us in our search for a laptop. The overall customer service experience was exceptional.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best deals I could get my hands on in recent times. The laptop is packed with the features I was looking for and the product was ready for pickup within no time, since I was traveling out of the country within 3 days of this order I was able to pick the laptop within a day.