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Customer Ratings & Reviews

$899.99
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Comp. Value: $999.99

Customer reviews

Rating 4.6 out of 5 stars with 921 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers find value in the Inspiron laptop's overall performance, processor speed, and convenient touchscreen. Its portability, good battery life, and light weight are also appreciated. The ample RAM and storage, along with the comfortable size, contribute to a positive user experience, though some users have noted fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-921 of 921 reviews
  • Rated 1 out of 5 stars

    Don’t Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had constant problems with my Inspiron! I’ve had it maybe 7-8 months. Currently the screen is frozen with a recycle bin error message. I can’t do a thing! Numerous times the screen opens upside down and I can’t use it. I highly recommend you do not buy this computer!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello DouglasE,

      Thank you for taking the time to leave us your review. We regret to learn that you are not best pleased with the Dell Inspiron 14 2-in-1 Touch Laptop due to the performance issue. This is certainly not the experience we like to hear from our valued customers. We strive to ensure that all our customers have a positive experience with both our products. We will share your review with our quality team, so improvements can be made in the future.

      Below, I have provided troubleshooting instructions with the full article that can help resolve this issue.

      1. Search for Windows Error Codes.
      2. Run a Computer Diagnostic.
      3. Run Routine System Maintenance.
      4. Update Drivers and BIOS.
      5. Check Air Vents.
      6. Check Safe Mode Symptoms.
      7. Update Windows.
      8. Uninstall, Reinstall and Update Software.
      9. Look for Multiple Anti-Virus Programs.
      10. Check for Malware.
      11. Use System Restore.
      12. Factory Install or Reinstall Microsoft Windows.

      You can read the full article on solving freezing issues here: https://dell.to/33Y2KFn
      I have also added a video link for additional troubleshooting: https://bit.ly/3qzpXZg

      If you have any concerns or questions, Please do not hesitate to get in touch with a Dell representative using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

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