Customer Ratings & Reviews

Beautiful screen and great audio but that's about it. I thought that would be all I wanted but the cursor was so jumpy and the trackpad didn't work very well. I couldn't make it work. Copilot was not as smart as I thought he would be.

Good product. I used it daily and so far I am satisfied with it.

I have been looking for a new Laptop for over a year when this came to be. It was exactly what I wanted and needed and the price was right.

Great laptop, extremely versatile for professionals, especially for the price.

It’s pretty lightweight and efficient. Big monitor and accountancy number keys are a great plus.

Awesome piece bought for my son. He is liking it. Just miss the background keyboard light.

The one star is not towards Best Buy at all, but towards Dell. The laptop stopped turning on two weeks after owning it. UBreakiFix was the repair facility for the issue as they are a Dell authorized repair center for warranty concerns like this. Ultimately, it took Dell two weeks to advise the failed components were on back order with no promise time and could not assist with an exchange in any way shape or form, despite this being solely for a remote work position and costing two weeks and counting of no income. Dell had no alternative solutions to resolve the defected unit and thankfully, after getting absolutely nowhere with Dell’s Resolution Team, Best Buy worked with me to exchange it for what I should have purchased initially, an HP laptop. Things happen, and things break, but you cannot leave a consumer with no option whatsoever shortly after a brand new purchased product has completely stopped working when there are replacement units everywhere. I will never purchase another Dell product after this experience.

This computer was better than expected. It works for what I need it for and I love the keypad on the side.

Dell is an excellent company with great products. This laptop has a new design and works very well for the price.

Needed to replace my old laptop and this Dell meets all my needs.

It's ok - but too many new things to learn - especially for a senior citizen who is not tech savy!

Great equipment, unfortunately the casing scratches very easily.

The brightness is not there, if you work in a dark environment you would need a backlit keyboard, the sound is fair minus, if you lay on a pillow while you are typing the sound is muffled. The battery life is not waht is advertised, it goes for much less time.

Solid simple laptop. Actually has a lot more power than expected.

My son loved it, he was so happy to have the said Laptop. I will recommend it to my family and friends.

Nice for my 12 year old stepson. Bought for him to learn coding

Fair price and excellent Quality . Very good to use it.

Just what I needed for school, haven’t had any problems with it so far

good laptop would definetly recommend this for anyone

nice laptop but the screen seems smaller than my HP and is supposed to be the same size.