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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 650 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 15.6" laptop's touch screen responsiveness, storage capacity, user-friendly interface, and affordable price. They appreciate its gaming capabilities, fast processor, and lightweight design. However, some users have concerns about the short battery life and the inconveniences associated with Windows 10S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 650 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can't have a Mac, this is a good back up choice, affordable and capable. We bought this for our business where it is used to manage our outbound shipping; a job it performs well. Hard to imagine a basic computer function for which this would not suffice.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10s

    Rated 4 out of 5 stars

    Good Laotop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance laptop at a very fair price. The Windows 10S operating system is something to be aware of, as there are numerous popular applications you can't use/access without leaving the safety walls of 10S. We're happy to work within these limits - at least for now.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    young

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer , it is easy to use it and fast

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great deal on a great computer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t care about intense video gaming and just want to do mostly business on this, it’s awesome! Never thought I’d enjoy a touch screen or Corona talking to me but those things made the set up a breeze! And if I wasn’t using this with a docking cube and dual monitors, the lack of a backlit keyboard would bother me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Design Difficulties on my End but a Stellar Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure: I've only been using it for a few hours total. My only qualms so far are more design than performance which breaks down to personal preference. The track pad is not centered but left-aligned which throws me off a little still and is a bit of an adjustment from my previous laptop (Lenovo Yoga 710) and the back portion of the laptop is more of a fingerprint magnet than I'd like. The keys are also smaller and flatter than I'm used to due to the addition of the side-number pad. Additionally, it does not have Chrome installed and gives you super ominous warnings if you try to switch over to it. Other than that, set up was fine and it runs super smoothly and quickly. Though not a 2-in-1, something I thought I'd miss, this Dell does have plenty of flexibility in screen and seems durable as far as laptops go in body. I am unsure if I will keep it yet as the design differences and "feel" differences are proving to be hard adjustments but it's a great laptop and will be a great performer for anyone nonetheless. But if you're switching over from something else, keep these design differences in mind!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and came with SSD drive and regular drive

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touch Screen yessss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice computer and easy touch screen which I have never had so its pretty Cool! I think it would have been nice to have a Quick reference on how to add Icons and work your way around the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great value fir computer upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size & less weight as compared to my 2012 dell Inspiron. The speed & ease of use makes the switch much easier. It’s a great upgrade fir the price. Microsoft 365 takes done getting used to as well as the keyboard keys are different from last dell.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    student/healthcare worker at home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop excellent for college students and work from home employees. I'm in healthcare and the touch screen is excellent for work. Otherwise, i take it every I travel. it holds a lot on my files. I would recommend it. thanks

    I would recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 4 out of 5 stars

    Excellent laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a simple yet powerful laptop that suits my everyday home and office needs very well. It's a 5-start product except for two smaller issues. The audio is not the greatest and the fan is very loud when cooling during a reboot. Otherwise, excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way except doesn’t hold charge for very long. But I can easily work with it plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Plain but fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be very fast. I haven't been able to find a way to mirrow it to the tv, yet, but over all, it seems like a pretty good laptop. It looks pretty plan jane and I haven't been able to find out how to contact support yet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an online student and this laptop is perfect. i consider myself to be moderately tech savvy and I don't have any issue with using or understanding this laptop. The battery life is long lasting. The touchscreen is perfect and very easy to use. I recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Fast and Quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and awesome as expected. Didn't realize it was a touch screen so that was an added surprise. Only reason it's 4 and not 5 star is that I'm not at all a fan of the keyboard and mouse pad. Other than that, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly love my new laptop. It has a lot of great features, touch screen, voice prompt, and syncs with my phone. Graphics are good but could be better. That is the only reasyi didn’t give 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what I was looking for. great laptop for the price. with 1tb of storage I have plenty of room for pics. So far this computer does what I need it too. only issue I have is with windows S mode. but that can be switched to regular windows.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it seems like a nice computer. Biggest problem I have is that the battery only lasts between 2-3 hours. This is VERY upsetting to me! When I shopped, I understood the battery would last up to 10 hours. I have had 1/2 dozen laptops through my work and except one, all laptop batteries have lasted 8-10 hours with no problem. I don’t know what to do. I purchased it on-line, and I see no way of communicating with someone on-line about it. (Lemon?)

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello WonderWomon,

      Thank you for your review. We are sorry to hear you are experiencing an issue with the battery. Below I have provided steps and a link that should resolve this issue.

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You can enable or disable this mode within settings, or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, then type Battery Saver into the search box and choose from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to meet your needs best.
      c) Turn Battery Saver On or Off.
      d) Additional settings are available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize additional Battery Saver features.
      You can read the full article here - http://dell.to/2vfXWf4

      For additional support, please call Dell directly at 1-800-624-9896

      Best,
      Lexy@Dell
      Chat or Call:
      https://bit.ly/DellSupportTeam Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell Inspirion 13 Excellent all around computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thank the Very knowledgable sales person who assisted me with my purchase of the Dell Inspirion 13" Laptop. The computer speed of operation, graphics, and other features are excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10s

    Rated 3 out of 5 stars

    You asked me to rate your service/products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the upgrade from XP no help from you guys. My printer setup got messed up and the geeks couldn’t log in because windows 10S won’t download the software. Home visits cost 50 bucks a pop and can’t get here for about 10 days. Then The tech got sick and the appointment was missed and apparently is up to me to reschedule. That’s getting thru the telephone maze only to expect your quality service in another 10 days to two weeks. Which will leave me without the reports I need to print for an out of town meeting. So how do you think I think it’s going?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    All around great computer. Would recommend.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I use it for business and it's fast and has a lot of storage for me to keep track of everything. Also use it for personal use has a good display for watching videos and good sound system for music. Great computer.

    I would recommend this to a friend