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Customer Ratings & Reviews

Your price for this item is $526.99
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Customer reviews

Rating 4.4 out of 5 stars with 650 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 15.6" laptop's touch screen responsiveness, storage capacity, user-friendly interface, and affordable price. They appreciate its gaming capabilities, fast processor, and lightweight design. However, some users have concerns about the short battery life and the inconveniences associated with Windows 10S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 650 reviews
  • Cons mentioned:
    Windows 10s

    Rated 3 out of 5 stars

    Great Budget Laptop but beware of limits.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the performance of this laptop. That was until the screen decided to turn white and never work again. It is a budget laptop that is running Windows 10S that is supposed to be good but attempts to be like MacOS. The attempt to force you to use only apps from the Microsoft store is pretty bad. The only way that the machine will accept accessing other apps is if they have a web browser interface. So running Zoom natively is out yet Teams is not standard.....

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello BigGuyCYA,

      Thank you for your review and input. We apologize for the issues you have come across with your laptop and have provided steps below that may help with fixing your white screen. The details include how to perform a hard reset along with expelling and lingering power.

      1. Disconnect all external devices or peripherals (such as a printer, Bluetooth, or USB devices).
      2. Power off your laptop by pressing the Power button for about 10 to 20 seconds.
      3. Disconnect the AC adapter and remove the battery intact.
      4. Drain the remaining battery by holding onto the power button for approximately 60 seconds.
      5. Place the battery back in and plug in the charger.
      6. Press the Power button to turn on your laptop.

      You can view the full article here://dell.to/3aUpgD1.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and feature set for the price. Using for multimedia production and works adequately for that and business. Wish it had backlit / lighted keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    DELL LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great price! I love it, speakers are awesome and the screen had great picture and everything is very easy to use. I love the touch screen! switches back and forth on its own, smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treated with great respect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was returning a laptop, that I had bought and didn't like it because it was all black and hard to read the keys. I returned this laptop for an exchange and was helped by your team in getting this accomplished. I ask who I should talk to and the gentleman at the return desk took me back and said this is the person you want to talk to. This team member showed me several laptops, that would fit my needs and the one he selected was exactly what I had in mind. Very pleasant to be treated like you were special. Thank your team for being there to help.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    İt’s not bad for that price I think. İt is enough if you work from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mom likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom to replace an inspiron 5000 from 4 years ago whose hard drive died and could not be replaced in the repair shop for some reason. When she opened it, she said that this laptop "felt cheap compared to the other one", but after using it a bit more she is happy with it. She was able to go through first time setup all by herself even though she's not tech savvy at all. She is teaching with it remotely all day and says the video quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our new laptop. the graphics and size of the screen are amazing. really enjoy the touch screen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    the new one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this particular computer because my future son-in-law said that this would be a great computer for what I need it for. I still have to play around with it, but I love the speed!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 3 out of 5 stars

    First time Dell buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Lightweight and durable. HD quality is great for the laptop to be so small. So far so good.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello AETRUCK4U,

      Thank you for your review. We appreciate your kind words and are happy to know you're enjoying your product. The contents of your review will be used to help improve now and future Dell products. If you come across any questions, issues, or concerns, please use the information below to contact Dell at your earliest convenience.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Great work from home laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lap top for the price. This is not a gaming laptop but good for working from home. Fast start up. For the money with 12 gig ram and ssd with a sata drive it is a very good home laptop. All the laptops for the price being sold at stores do not come close to the spec of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good Laptop for a teenager - Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son who is 14 years-old. It works really well, was easy to setup, and the price is really reasonable. The delivery was fast and the price really reasonable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed like a nice computer, but I had to return it for a laptop with a better processor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop to repace a older model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, good features for the price.Nice and lightweight. Seems to be fast opening programs and internet browsing.Only con was no optical drive so I purchased a external drive.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Off center viewing is dark, so not good to share.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for light use, but wouldn't want it as a full time computer. We did a zoom call today with a full charge and after two hours the battery warning came on. The lack of a keyboard backlight is more annoying than I expected it to be. Windows 10S is awful, but we only use this for email and web searches, so it is tolerable. Oh yeah, the image gets really dark if your off center even a little, so not good computer to share with someone.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello My2cents,

      Thank you for your review. We apologize for the issues you have come across with your laptop. We really do appreciate your feedback and will use it to help improve our current and future products. We are sorry you're having issues with your battery life. Below are steps that can assist with maximizing and troubleshooting any possible issues with your battery.

      1. Press the Windows key + R on the keyboard.
      2. In the Run dialog box, type Control and press the Enter key on the keyboard.
      3. On the top-right corner, in the Search box of Control Panel, type Troubleshooter and then click Troubleshooting.
      4. Under System and Security item, click Power.

      If you still have issues with your battery life this link can be used to help with power: http://dell.to/34UUp6t.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The keyboard is bigger than expected but it runs all the programs I need it to and my son has been able to play his video games on it as well and it keeps up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good, solid, no frills machine, just what I was looking for. It was easy to get going, and to remove the "S" restrictions. As an experienced PC/Windows user, I did not want to mess with too much "helpful" stuff. I like the ethernet port, a bonus I did not expect since most thin machines don't have them anymore. The screen resolution has been fine for me, not doing any gaming or high resolution stuff. I got it to replace my 10 year old Dell, which is dying. If this lasts as long, I'll be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is doing the job that I need it to. The touchscreen is great and it boots up fast. My only negative issue is that there is no backlit keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for facebook email this the secoud one love to play games and keep up whith the news and whats going on in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! For the price, it honestly can't be beat. Graphics are amazing. Super fast. And I mean, it's a Dell!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    ITS OK THAT'S ALL I CAN SAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM NOT A COMPUTER EXPERT BUT I KNOW WHAT I LIKE AND CAN USE. THIS COMPUTER IS OK I GUESS FOR NO MORE THAN WHAT I USE IT FOR BUT I GUESS I WAS EXPECTING MORE. MY SON HAD TO HELP ME SET IT UP AND HE HAD A TIME DOING THAT. WHAT I SEE IS THE TEXT IS VERY SMALL AND HARD FOR ME TO SEE ( I AM 67) EVEN THO I ENLARGED IT. THE BATTERY LIFE DOESN'T SEEM VERY LONG EITHER. I WISH I HADN'T PAID AS MUCH AS I DID FOR IT EITHER.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello NANALINDA,

      Thank you for your feedback and review. We are sorry you're having issues with the battery life. Below are steps that can assist with maximizing and troubleshooting any possible issues with your battery.

      1. Press the Windows key + R on the keyboard.
      2. In the Run dialog box, type Control and press the Enter key on the keyboard.
      3. On the top-right corner, in the Search box of Control Panel, type Troubleshooter and then click Troubleshooting.
      4. Under System and Security item, click Power.

      If you still have issues with your battery life this link can be used to help with power: http://dell.to/34UUp6t

      This link will assist in changing the size of fonts on your PC: http://dell.to/3pAUjsk

      For additional support, please call Dell directly at 1-800-624-9896

      Best,
      Lexy@Dell
      Chat or Call:
      https://bit.ly/DellSupportTeam Dell