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Customer Ratings & Reviews

Your price for this item is $492.99
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The comparable value price is $579.99

Customer reviews

Rating 4.5 out of 5 stars with 1424 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the Inspiron 15.6" laptop's touch screen, affordable price, user-friendly interface, and lightweight design. Many users appreciate its reliable performance for everyday tasks and light productivity. However, some users have concerns about its battery life and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,424 reviews
  • Rated 5 out of 5 stars

    Work Conputer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought it for her work. Great laptop. It has exceeded her last computer and made work easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy! The price was a REALLY good price for an even better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good service. Provided recommendations and explanations of different options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson offered good advise on computer choice and steered us to the right one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop does everything that I need in my daily use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Dell laptop. Excellent customer service and reviews on this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I just wish it would open faster it takes time to open like not a long time but a good 10-15 seconds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Use i for work at a shop. Runs smooth has everything i need. Not for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always excellent service!!! Best Buy products and services are always dependable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent Retiree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson and geek squad were very instrumental in assisting me in making a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend to friends and family

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I purchased was excellent. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic User

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase is a replacement for a Lenovo pc which failed. My Dell system is quite satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer works great! easy to navigate, for an operating system it was a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the money. We purchased this for college and it's been running great so far

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Noisy laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fan of this laptop is so noisy. it distract you from working. I returned this laptop just because of this reason. otherwise it fast and price is reasonable

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Gomsi,

      Thank you for your feedback and review. We apologize for the issues you have with fan noise. Below are steps to run a pre-boot diagnostic test that can help if needed in the future.

      1. Restart your Dell PC.
      2. When the Dell logo appears, press F12 key to enter One-time Boot Menu.
      3. Use the arrow keys to select Diagnostics and press Enter key on the keyboard.
      4. Follow the on-screen prompts and respond appropriately to complete the diagnostics.
      5. If the test fails, ensure to write down the error code and validation code.

      If your issue with fan noise continues this article can be used to further assist: http://dell.to/38XbfCV.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s actually what i was looking for. I really would recommend this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it while standing at the local and i receive the best support to pick up in a few minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for home office/school

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for work. Does exactly what i need as a teachers aid. Dont recommend for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find and great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light laptop, use friendly, love the color. Also great customer service at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wonderful. I needed a new laptop. It has all the bells and whistles that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great laptop. Video quality is clear and audio has been great for Zoom conferencing.

    I would recommend this to a friend