Customer Ratings & Reviews

It is a good laptop but it took me a while to get familiar with the operating system, Microsoft Edge, instead of Windows.

Fantastic value. Well worth the price, fast and all great for streaming.

The 256 GB SSD and 8 GB ram are a good match for this intel i5 processor laptop. Lighter weight than my older laptop with 1TB hard disk. Wish the keyboard had greater throw like a typical desk top detached keyboard. SD memory card slot accepts 128 GB SD card for only $20 adds 50% to storage. Wish the card fit totally within laptop instead of sticking out. Either have to remove card when putting laptop in briefcase or be very careful to protect that side

I have enjoyed the Speed and stability of this product. I like the light weight design

This laptop is pretty fast. This is my first time buying a SSD laptop, and I was skeptical at first, but as I set up everything, I'm pretty satisfied with my purchase. Although I wish it had a built-in CD driver, hardly any new laptops have that anymore, so I can't really complain about that. I do have a external one, so it's not that big of a deal.

Has been a great little laptop for my home schooler! Picture and sound quality are good, only downfall is that the headphone jack does not work so the headphones have to be Bluetooth OR you have to invest in an additional adaptor. At first we thought it was the jack itself but upon calling Dell its actually a glitch with the computer itself and they cannot fix it.

Great laptop, lighter than my old Lenovo, much faster. Only wish I had backlit keyboard.

Overall a great product, Serves its purpose I have had it for ober a year and have had no issues.

I haven't had this laptop very long, which I use daily. I've had several audio issues with it (losing audio altogether) and error codes that have so far, gotten corrected when starting. I typically buy HP laptops, middle of the line, which have worked great for my needs so this is a diversion from my norm. I won't be repeating it. To top it off, I didn't even get credited with my purchase in my BB account.

Does what it needs to do, has reasonable speed for the price and was reasonably cheap.

Love it! Fast! Easy! Touch screen! Best purchase made on a laptop! Excellent price!

I have not had the computer yet as tech is still setting it up but I gave it a 5 because of how pleasant the employees are there and how the tech man I have been working with his name was Chris W he was so helpful and pleasant and patient with me be glad to Try out the dell computer as soon as I get it hopefully I will Be happy with it but it is a 5 for Best Buy employees and especially the tech

Fast laptop and big screen, the battery life is not so good

Great laptop for the price! Easy to set up and the touch screen function is a plus.

Easy to use and set up. Exactly what I wanted! Good screen size and user friendly. Purchased as a replacement for a Mac and I am very pleased with my decision. Would recommend this laptop to a beginner and a seasoned user. If ever needed I would buy this product for myself and any family members It’s a very good choice

it's a touch-screen laptop with a 10th gen i5 processor, which is plenty fast. 8GB of ram and a 256GB SSD are on the small-ish side, but will only really matter if you're doing editing of huge photographs or movies. It has a 10-key on the keyboard which most 15.6" laptops dont't. For the money, nothing else came close. The only negative is that the shell collects dirt easily. Small negative though.

Reliable computer. I didnt realize Id miss an additional HDMI input.

I've been very pleased with this purchase. I don't do a lot of computer stuff and I'm pretty much figuring this out on my own. So far I haven't found anything that I don't like. It is much faster than the old one. I can type a paper and print it off. I can email and see friends on Facebook. I think it was a good investment.

Great laptop, battery last a long time and the price is great

an excellent option to have a desktop computer type PC that is portable