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58%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 21 Reviews

    • Brand Response

      YourDellTeam 

      September 6, 2017

      DontbuyaDell5100 - We're so sorry to hear that you are experiencing problems with your brand new laptop. We know this is not how you intended it to work when you purchased it. Please be assured that all Dell computers running Windows 10 come with the Dell Support Assist app. We'd recommend running this app on your computer to make sure that you have all of the current software and drivers installed on your device. Dell computers also come with a One Year Limited Warranty if you believe something needs to be repaired. You can view the terms of our Warranty here - http://dell.to/2tNsVOs. We hope that you do not continue to experience issues once the latest software and drivers are installed. Dell

    • Brand Response

      YourDellTeam 

      July 25, 2017

      Dear LadyLestat, We're sorry to hear about the issues that you've had with your new Inspiron laptop since you purchased it. We would recommend that you run a diagnostic test on your laptop which can be found here on Dell's Product Support page - http://dell.to/2tMrEoJ. In order to make sure that your Drivers are up to date you can visit the Driver detection page for your device here - http://dell.to/2tIiGdS. Related to the slowness of your device we'd recommend that you read the following Dell Support article - http://dell.to/2tSulGV. If you are continuing to have connection issues with your device you can find steps to help this problem here - http://dell.to/2uo9kVb. We hope that your device will be running the way you intended it to soon. Dell