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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 221 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers regard the Inspiron 15.6" Laptop as a budget-friendly option with easy setup and user-friendly features. They appreciate its lightweight design and sufficient memory for everyday tasks. However, they express concerns about its slow performance and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 221 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and very good quality I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop for almost 2 years and have had no problems whatsoever with it. It is by far one of the best I have ever owned. I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop ,for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Dell Laptop, but the only problem I was having was, it would not charge, and fully and when It gives it's warning that it needs to plugged into charge, I then would plug the charger into charge and when the time was up to charge ,it would shut-off, even while the charger is plugged in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Second One I Have Bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second laptop of this type I have purchased at Best Buy, first was for my wife, this last one for my college aged son, works amazing, does all he needs and it was very affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional for Basic Tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a laptop to complete work related forms & other misc tasks. This laptop works well for that responsibility. I wouldn't recommend it for anything complex or demanding, but if you need something for simple word processing, this is definitely a solid laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for email and mindsweeper. Already freezing up, bought less than a month ago. Should have bought one more level up.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Malice,

      We're sorry that your computer is freezing on you. We'd recommend the following steps to help with these freezes:

      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
      a) Start the computer.
      b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
      c) Select Safe mode with Networking and press Enter.
      d) Log on as the administrator or as a user with administrative access.
      e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 to see if you are able to resolve the lockups or freezing.
      6. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.

      You can read the full article here - http://dell.to/2tW5m33.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Hard drive, Slow

    Rated 2 out of 5 stars

    Wouldn't buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older technology. Slow but gets the job done. I have used 20 times in 2 years and had to replace hard drive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    Durable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a gift for my senior citizen mother. Fortunately for me, she's never called me about a single problem with so it is certainly durable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, I use it for my emails and I do alot of sweeps so it is perfect for my daily use, I am on it alot and it has a great battery.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Laptop and Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is great. The people that helped me in the store were knowledgeable and polite. The products are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great simple laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, very easy to use, with very cool features, and it has speed. Very satisfied with this purcjase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great start out computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st year college student. Wanted something good & sturdy that didn't cost alot & can upgrade by junior or senior year.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bought for grandson.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for him to use, without having a lot of money invested. Does everything that he will ever need.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works fine, but it’s slow. Takes a really long time to turn on and load. Once it’s operating though, it works fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, lots of features, good quality and performance. Bought for my 14-yo grandson, and he loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has exactly what I needed to be able to run a program to edit film. Came with windows 10 and best buy provided a free security product. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great starter laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for a starting laptop. Out of Box experience was easy to setup. Good for the price

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for school work but it's slow and not so great. He has stopped using it altogether.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent Laptop for Fantasy Football Teams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Excellent Laptop for running my Fantasy Football Teams. Great Value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought specifically for browsing, Word & PowerPoint. A little slower booting up, but overall a good, shared laptop for homework assignments and light browsing.

    I would recommend this to a friend
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