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Customer Ratings & Reviews

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The comparable value price is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 451 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are positive about the Inspiron 15.6" Touch-Screen Laptop's touch screen, price, ease of use, portability, and storage. They appreciate the combination of a touch screen and a 1TB hard drive. However, customers are negative about its slow performance, Windows 8 operating system, occasional freezing, and the learning curve associated with using the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 451 reviews
  • Rated 3 out of 5 stars

    Awesome laptop my kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for homework, job applications, news..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best PC i have bougth .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freeze,s up a lot. VERY many problem setting it up/

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Worst pc ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop it's really slow for everything. To see pictures even to start windows it's a headache. Im thinking to bring it back but now I travel to Peru. I'm very unsatisfied with best buy and it's ratings

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    dell inspiron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. The lighted keyboard is really nice, touch screen so useful, and just a nice computer.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Bad Dell laptop...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop is slow, does not download properly. I will never buy a Dell product again...very very disappointed that I was talked in to buying this when I had planned to purchase another product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely stunning laptop with great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded the included 1TB traditional hard drive for a 120G Silicon Power SSD. Boots in 8 sec with windows 10.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Slow laptop but you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is slow but i didnt want to spend a lot of money bc i do most of my work on a tablet or cell phoneor at the office. I would not reco for a student.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excelent Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good because help to view correctly the movies or work more comfortable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrable laptop :( it doesn't work properly & has completely erased itself (along with any data I had on it) twice! The second time was just after the 15 day return policy & the manager at the Potomac, VA location told me there was nothing he could do, so maybe I should take a class to figure out how to use it. I didnt need a class to learn how to use any of my other electronics. So not only do I feel stupid for buying this product, I was also treated like I was stupid buy the best buy customer service manager. Take this as a warning, if you buy this product & have any issues...too bad. Your stuck with a $500 laptop thats unusable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bundle and the geek squad benefits are worth the purchase. However, I had to return the first laptop within one week due Windows 10 malfunctioning.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Dislike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell is not my favorite and this laptop didn't run too fast, I think this one in particular was defective

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Have no problems except the occasional virus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought computer to replace a laptop with cracked screen. Have been very satisfied for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot, would buy 8gb ram stick though. If it had gigabit ethernet would be nice too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    shotty craftmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had it for one month before the hard drive over heated. The fan is in a very bad position.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To small of a processor to handle the computer. too much going on for the computer to handle

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Mouse pad slow r won't work already brought it in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it in already still slow an mouse still problems

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't have a chance to use camera,I heard it is g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first day I bought the laptop didn't work,so I went back to best buy and try to get a new one or get it fix ,they did not want to take it because I had pass my 15 days , I do not like how they treated me,and they did not want to help me at all I don't recomend this laptop to nobody THANKS FOR THE INCONVENIENCE

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Antenna not sufficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor built in antenna.I had to purchase additional external antenna!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    An ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is ok nothing special. It does what we need it to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sorry, I bought the wrong laptop, all it wanted to do is update everyday, then it asked for passwords then locked me out!! Never got to use it! Geek squad charged me $80.00.... I don't have anything now after they married my old computor with a computor I took back

    No, I would not recommend this to a friend