Customer Ratings & Reviews

There were issues with the computer that eventually were resolved by the manufacturer.

It's a decent computer for the price. Can't complain.

Writing this review after owning this laptop for about 2 years. The cord went out within the first 6 months - both the port and the cord itself and it had to go back to Texas for repair during the hurricane in 2017. Recently - the past 6 months - I've had to keep it plugged in in a single location because its happening again and I just don't want to deal with trying to fix it while I wait to replace it when I can afford to. And when I do - it wont be a Dell. We have other Dells in the house with similar power related problems. Buyers beware.

Even if it is i3 7gen it is very slow I think it is because of the cheap hardware

This computer has a painfully slow hard drive. After having it for several months and no one wanting to use it, and past the point of return, ended up swapping out the hard drive for solid state. Turns out the HHD was the slowest one on the market. After this change to SSD it works great, and is used frequently.

Laptop got some hardware issues, Wasted couple of days and eventially has to return.

Thank you. Great product for the cost. Would different recommend to my friends.

Gray computer but slower after multiple uses It is good for normally uses

Bought out of convenience. After owning this laptop for more than two years I have quickly changed my position on owning a laptop. Don't buy a laptop out of convenience. To be critical, the battery doesn't last that long (like 9 months) and the processor is incredibly slow.

It's ok, not very fast. I may need to run a clean up on it.

its a little slow, but you get what you pay for. better than entry level hp

Works ok for home or light office work. Will be great with 8 or 10 gb ram.

It runs a little slow but is good for school but my chrome book is better.

It's a laptop that works.... its on the lower end so u get what u pay for

I was initially hesitant to purchase this laptop because there were no reviews on Best Buy's website. However, I needed an upgrade from my HP laptop and wanted something affordable with good performance. This Dell laptop fit the bill nicely. I bought it for the sale price of $329.99 during Best Buy's Tax Time Tech Sale. The 15.6 touchscreen is bright and crisp, displaying HD videos with amazing clarity. The touchscreen is also quite responsive, perfect for playing Candy Crush and other similar games. The 1 TB of storage space is big, able to readily store downloaded videos from Netflix and other streaming websites. The 6 GB of RAM has ensured that my laptop runs quickly with minimal lag. I haven't encountered any issues so far and love this laptop. Dell certainly makes great products. If you want an affordable yet high-performing laptop, this would be perfect for you.

Have had Dell laptop before. Was very pleased with it. But not this one

It was a. very very slow Computer there was Bluetooth For my beats

Enjoy using computer to use for everyday items. Computer boot up fast.

It's kind of ok Laptop. The finishing is rough and you feel like you're using some cheap laptop. There is just one led light for on/off indicator and that too in an odd position. The display doesn't look great as it is not 1080P. Overall it is an average laptop . may be ok for basic users.

I purchased this laptop after being a dedicated HP owner for years. Not only did it start having connectivity issues after 3 months, but a couple if weeks after I contacted tech support, I went to boot it up and got a screen that said "no bootable devices detected". I couldn't do anything, not even get into BIOS. When I contacted customer support I was told that the laptop needed to be sent to a repair depot, where the faulty parts were to be replaced by refurbished parts. So if it had further problems from the replacements, they would only be covered if the product was still under warranty, and that in the future I should buy directly from Dell because they can't guarantee what retailers stock. Terrible first experience with Dell and a very expensive paper weight.