Customer Ratings & Reviews
- Model:
- I5566-3000BLK-PUS
- SKU:
- 5709800
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the Inspiron 15.6" Touch-Screen Laptop's touch screen, ease of use, and its reasonable price. Positive feedback also highlights the laptop's performance, ample memory and storage, and lightweight design. Many appreciate the long battery life and sufficient RAM. However, some customers find the laptop's size to be somewhat large.
This summary was generated by AI based on customer reviews.
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a temporary computer for about 6 months until I was able to purchase a new macbook. I didn't really care about how clunky and heavy it was, I just needed it to get me through my last few months of school. This is the slowest, most frustrating computer I've ever used. Luckily Best Buy is awesome and let me return it and exchange it for the Macbook Air!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Shelbyhenry, Thanks for your recent Dell laptop purchase. We're sorry that it did not meet your needs the way that you hoped it would. We'd recommend that if you experience similar issues with a Dell laptop in the future that you read the following Dell Support article - http://dell.to/2tSulGV. We hope these tips will help speed up any Dell devices that you have in the future.
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bang for the buck, gets the basics done. Slow start up, slow app start up, just a slow laptop over all.
No, I would not recommend this to a friendSlow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for a five year old Toshiba. New one was slower than the old one. Returned it.
No, I would not recommend this to a friendNot a good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impulse purchase based on sale price. The computer is slow, clunky, keyboard mouse is so unresponsive I have to use an external mouse. I must say the salesperson at Best Buy was very helpful and knowledgeable. He showed us the memory usage on this machine and warned us it would be problematic. I am sorry I bought it, don't make the same mistake.
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Slow running slow startup Recommended by employee and not a good recommemdation
No, I would not recommend this to a friendNot reliable at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about half a year. Rather slow but was expected with only an i3 processor. Sometimes takes over 15 minutes to boot up. Many time it says that the battery is not compatible with the computer but it is the one that came with it. So many more problems that I would recommend people to stay away from it.
No, I would not recommend this to a friendHanging cursor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most time its unresponsive. the screen goes black. Missing 2 driver notification always interrupting the screen and will not close even when I click "X" Very very slow. Sometimes uncontrollable cursor. Unrecognized charger displayed when I try to charge it
No, I would not recommend this to a friendHas been in shop as much as it has worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Auto back up crashes the laptop. Dell Customer support sucks. If I had not bought it at Best Buy and had their Geek Squad help, this thing would be in the dump. Have already had a hard drive replaced. Then got a Dell Update and the thing crashed again. Does not work. Microsoft plus Dell and Windows 10 is a recipe for disaster.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .LadyGeek, We're sorry to hear that you've had so many troubles with your new Inspiron Touch-Screen laptop. We're glad to see that you contacted our Dell Support team but I'm sorry to see they were not more helpful for you. Please take a moment to read our Dell Support article related to troubleshooting system crashes - http://dell.to/2u98Cct. We hope that these tips help you in the future if you encounter additional system crashes.
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item on May,17 and i just schooked to see its processor .. super slow . I gifted to my sister she brought it to back home and after one month suddenly laptop was not turning on at all without any reason.. then brought it to geek squad and they fixed it but still its not working properly . I am upset
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Shahed, Thanks for your review and for expressing your concerns. If you are still experiencing problems with the computer not turning on we'd recommend the following steps:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
If you'd like to try to speed up your computer we'd recommend the following: Delete temporary files and directories
1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use
1) Open the Programs and Features application in Control Panel.
2) Scan the list of applications installed for ones that you no longer use.
3) Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
4. Repeat for each application you want to uninstall.
5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
6. Empty the Recycle Bin.
You can read the full article here - http://dell.to/2tSulGV.
We hope these tips help your computer perform better for you. - Bryan
Ok laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes forever to start and it is a little slow looking into a different one
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Nessa, We're sorry to hear that your new laptop is not performing at the speed that you had hoped it would. Here is a troubleshooting article from Dell Support that you can read with tips for keeping your device running at its optimal speed - http://dell.to/2tSulGV.
Horrible! Super slow computer.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this laptop for 2 years and maybe used it 5 times because it takes a good 40 minutes to turn on and is super slow. I wish I would have returned it back when I bought it but didn't use it enough to realize it since I have a work laptop that I primarily use.
No, I would not recommend this to a friendGreat product but tech issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the computer and within 2 weeks found out it had a faulty mother board
I would recommend this to a friendBrand response from YourDellTeam
Posted .- Trenter44, We're sorry to hear about the trouble that you had with your recent Inspiron purchase. Please be assured that Dell offers a One Year Limited Warranty with its products that you can view the terms of here - http://dell.to/2tNsVOs.
We hope that you were able to resolve the issues with your device and if our support team can be of any assistance you can reach them here - http://dell.to/2sH7Qlm.
Thank you for being a valued customer.
do not buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.laptop started shutting off on its own right after 1 yr warranty.. talked to dell customer service. was told nothing they could do. "if we do it for you,we have to do it for everybody". poor customer service from dell.. do yourself a favor and buy geek squad plan if you purchase a dell product!
No, I would not recommend this to a friendHorribly slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was doing great, and a couple of weeks in slowed to a crawl. Not impressed
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .James - we're sorry your computer has been slowing down. Have you been using it for games or just streaming? Please check out the Dell Supportassist equipped on all Dell computers or check out the link here https://www.dell.com/support/article/us/en/19/sln171944. We want to get your laptop up to top speed!
Slow, really expected a little a faster.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is ok for the money but is a little slower than I expected.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Buzzbuster we're sorry to hear that your new laptop is not performing at the speed you hoped it would. Please take a moment to read this Dell Support article related to slowness on your computer - http://dell.to/2tSulGV. We hope some of these tips will help your device meet your needs.
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow & cord keeps unplugging itself. Had this before and liked it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Jules - we're sorry to hear this laptop is slower than you had hoped it would be. Please take a moment to read our Dell Support article that talks about slowness on your device - http://dell.to/2tSulGV. We hope your device is up and running at the speed you anticipated soon.
Horrible...Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to return this item 3 times within 14 days. Product locks up etc. DO NOT BUY THIS PRODUCT ! I HAD TO RETURN 2 IN ONE DAY...So frustrating. Even the sales people at Best Buy talk poorly of this product, One employee took me to the "Return Cage"...ALL DELL ! I hope this helps !
No, I would not recommend this to a friendTerrible computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was slow to start and then got slower as the week went on. I bought the computer for my mom she did not need a fast computer, but this was ridiculous to the point she complained. She brought back to Best Buy they were great, they had problems with it too, returned for full refund.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Dude1972 we're sorry to hear that your touch-screen laptop did not perform the way you had hoped. If you experience slowness with a Dell laptop in the future please take a moment to read the Dell Support article related to this issue - http://dell.to/2tSulGV. We hope these tips will help your next device perform the way you'd like it to.
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is just ok, make sure to check the edges on the laptop.
No, I would not recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good computer but just really slow so I returned it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Tissy, we're sorry to hear that your recent Dell laptop performed slower than you would have liked. If you need help troubleshooting this issue in the future please take a moment to read our Dell Support article related to slowness - http://dell.to/2tSulGV.