Customer Ratings & Reviews
- Model:
- I5566-3000BLK-PUS
- SKU:
- 5709800
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the Inspiron 15.6" Touch-Screen Laptop's touch screen, ease of use, and its reasonable price. Positive feedback also highlights the laptop's performance, ample memory and storage, and lightweight design. Many appreciate the long battery life and sufficient RAM. However, some customers find the laptop's size to be somewhat large.
This summary was generated by AI based on customer reviews.
Terrible laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is less than a year old and is worthless now, it takes nearly an hour to boot up, and once it does it's slow and miserable to use.
No, I would not recommend this to a friendHorrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it, it is slow and screen went out after 2 years. I'll never buy another Dell.
No, I would not recommend this to a friendIt's a dud!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this laptop for 15 months. I'm 3 months passed the warranty and the hard drive locked up! Lost everything on my laptop plus no working laptop!
No, I would not recommend this to a friendWorse Lap Top I have ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. Can't access my email account. Keep returning to Geek squad but they cannot figure out why. Would not recommend this lap top to my worse enemy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .GRGonn - Have you tried to uninstall any programs that you may not be using on your computer? You can follow the steps in this video here - http://bit.ly/2ALK0IH.
You will also want to make sure that all of your software and drivers are up to date. You can check those here - http://dell.to/2utVmPh.
We hope that these tips help your computer perform better for you. - Bryan
You get what you pay for....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't work with my WiFi. After searching, its a common problem with this model. In general, not a good computer..
I would recommend this to a friendHard Drive Crashed Day 13
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hard drive crashed day 13 of my ownership. Luckily for me, Best Buy accepts returns through day 14. I'm going to research before I get my next computer.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@NotHappy, We're sorry to hear about the trouble that you had with your recent Dell laptop purchase. Please be assured that Dell offers a One Year Limited Warranty on its products. You can view all of Dell's warranty policies here - http://dell.to/2tNsVOs. Please also consider reading this Dell Support article related to troubleshooting system crashes - http://dell.to/2u98Cct.
Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2 weeks I had yo take it to the Geek Squad for two major issues. `1. Screen repeatedly kept freezing. 2. I took as long as 40 minutes to reboot.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Peter, We're sorry to hear that your new laptop is having some issues. Please take a moment to read this Dell Support article related to freezes on your device - http://dell.to/2tW5m33. With regards to booting up your laptop please read this article - http://dell.to/2vnAKbX. We hope these tips help you with the overall performance of your device.
Very POOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Computer screen blanks after few months in use. Hard Drive will not sink properly with software, especially Microsoft product. It keeps stall
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .JoeBlack - Thanks for your recent Dell laptop purchase. We're sorry to hear it's not performing the way you'd like it to. Please take a moment to read the following Dell Support article related to crashes on your device - http://dell.to/2u98Cct. For help troubleshooting any issues related to your hard drive, you can view the following article - http://dell.to/2felIlg. We hope these tips help your device operate the way you intended it to.
Not a very long life. It broke in 2 months !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was picked-up at the store on 5/20/2017, and it has died on 07/30/2017. Don't buy this brand, if you don't want to have problems
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Alex, We're sorry to hear that this computer did not work for you the way you intended it to. We assure you that our Dell Support team can help you with future issues that you face and your device is covered under Dell's One Year Limited Warranty if you need it. Here is an article related to system crashes on your device - http://dell.to/2u98Cct. If you need additional help please feel free to reach out to a member of Dell's Support team - http://dell.to/2sH7Qlm.
junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.in repair after only one month, 3rd Dell one died, one in repair after a month, just a slow learner on my part, last dell for me.
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goes to a blue screen. Never works. Didn’t even get my daughter through her freshman year. Bought a MacBook Air instead
No, I would not recommend this to a friendUnbelievable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no way I could have been more disappointed, item was sold defective. Will never buy "certified Geek Squad " again!
No, I would not recommend this to a friendNot user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with Geek squad setup. I had to go to an computer expert to change printer and learn things about the laptop.
No, I would not recommend this to a friendgood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know alot about computers and this one is fine. So far I have had no problems with it and hope I dont have any.
I would recommend this to a friendSuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for less then 2 months, its it already slow and takes forever to start up
No, I would not recommend this to a friendEpic fail!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It kept shutting down. Today it would not even start. It is now back with the geeks. Hope they give me another one!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Beee, We are sorry to hear about the start-up issues that you are having with your new Inspiron device. If you continue to face these issues after receiving your laptop back from Best Buy you can watch the videos and follow the steps on this Dell Support page in order to troubleshoot your start-up issue - http://dell.to/2uj1Sby. We hope that these issues do not continue to happen with your laptop but if you need anything you can reach out to Dell's Support Team here - http://dell.to/2sH7Qlm.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Had to replace it after a year run poorly. Charging port broke twice.
No, I would not recommend this to a friendit sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not get initial updates to finish, when I took it back they wanted money to do a full reset
No, I would not recommend this to a friendWrong choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for 48 hours. Hard drive vibration could be heard and felt. I returned it.
I would recommend this to a friendNo thank you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. I returned the Dell and got a Chromebook instead. They can keep Windows 10. Bleh.
No, I would not recommend this to a friend