Customer Ratings & Reviews
- Model:
- I5566-3000BLK-PUS
- SKU:
- 5709800
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the Inspiron 15.6" Touch-Screen Laptop's touch screen, ease of use, and its reasonable price. Positive feedback also highlights the laptop's performance, ample memory and storage, and lightweight design. Many appreciate the long battery life and sufficient RAM. However, some customers find the laptop's size to be somewhat large.
This summary was generated by AI based on customer reviews.
Awful laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful laptop, too slow and have returned the laptop to Best Buy! Do not buy!!
No, I would not recommend this to a friendKept freezing up and Dell help could not fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money (and time) spent hours on line and they kept guessing at the problem
No, I would not recommend this to a friendPiece of junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I play DVDs on this computer, it always pauses throughout the movie
No, I would not recommend this to a friendSave your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had hard drive issues after two days I took it back and got one with a SSD drive
No, I would not recommend this to a friendDidnt work from the start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop never even let me get beyond login as it kept restarting.
No, I would not recommend this to a friendHate this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this computer runs so slow and I bought it refurbished and it's horrible
No, I would not recommend this to a friendnot happy with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This labtops is so slow freezes all the time wish I would have returned it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Tree - We're sorry to hear that you are having trouble with your new laptop. Please take a moment to run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to the following Dell Knowledge Base Article: http://dell.to/2iaiujA.
If the onboard diagnostics and other troubleshooting have not identified the root cause of the lock ups, you may wish to consider running the Quick Test or Full Scan at Dell PC Diagnostics. You can locate these diagnostics at the following link: http://dell.to/2v60O9Z.
For additional troubleshooting tips you can view our full support article here: http://dell.to/2tW5m33. We hope these tips help get your computer running the way you intended it to.
Not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to bring in to Bedt Buy to see why it is not working properly
No, I would not recommend this to a friendBad electric Connector. Very Slow even with i3
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad electric Connector. Very Slow even with i3 processor
No, I would not recommend this to a friendBroke after 37 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touchpad has physically broken after 37 days. Run, don't walk away.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Desmando, We're sorry to hear that the touchpad on your device has broken after just over a month of use. Dell offers a One Year Limited Warranty on our products if this touchpad issue was determined to be a product defect. Please read the terms of our Warranty here - http://dell.to/2tNsVOs.
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is junk. My old laptop is way better! Regret buying this.
No, I would not recommend this to a friendExtremely slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in how slow it is impossible to get anything done
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Tucker1, We're sorry to hear that your new laptop is not performing at the speed that you had intended it to. Please take a moment to read this Dell Support troubleshooting article related to slowness with your device - http://dell.to/2tSulGV. We hope that these tips will help get your new laptop running at the speed you were expecting.
Lasted a month only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop takes forever to boot and freezes and the wifi won't work.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Sunny, We're sorry to hear that your computer is performing slower than you would like it to. Please consider reading this article regarding some tips that may be able to help with the speed of your device - http://dell.to/2tSulGV. Please also consider reading this article related to your wi-fi and connection issues - http://dell.to/2uo9kVb. We hope these troubleshooting tips will help your device run the way you hoped it would.
slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on vacation because my laptop went down.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Nottex, We're sorry to hear that your new laptop is not performing the way you had hoped it would. Please take a moment to read the following Dell Support article related to slowness on your device - http://dell.to/2tSulGV. We hope that these tips will help get your computer running at the speed you had hoped it would.
Not reliable. Shuts down during work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts down during work. Whom should I call for help?
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- NanuLin, Thanks for your recent Dell laptop purchase. We're sorry to hear that your laptop has been shutting down on you. Here are some tips that will hopefully help you: 1. At the desktop, click the Search the web and Windows box and type "problem reports". 2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to software. 3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly. 4. Right-click the line item and select Check for a solution. You can also contact Dell Customer Support at this link - http://dell.to/2sH7Qlm. If you'd like more information about troubleshooting your crashes please view this article - http://dell.to/2u98Cct. We hope these tips help your computer run the way you intended it to.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset..Used 5x and hard drive failed. So mad.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Laptop, We're sorry to hear that you've had trouble with your new laptop. Please take a moment to read the following Dell Support article related to troubleshooting your hard drive - http://dell.to/2felIlg. We hope these tips will help get your computer running the way you want it to.
The screen was blury
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used ot for watching via hdmi but it was blury..
I would recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Size
It's alright
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop a week before I moved out of the country last year so that I could have a new laptop that wouldn't break while I was living out of the country for a year. My hope was that I wouldn't have any problems with it but unfortunately that didn't happen. First off, the keyboard broke within the first month and a half of having it. I was able to get that fixed then a couple of months later the charger port on the actual laptop broke and I had to pay a lot of money to get it fixed because Dell said it was my fault it broke even though I did nothing to cause the break. With these things happening within the first first months of me having this laptop, I am really turned off of wanting to get another Dell computer and I am already looking for a new one. This laptop is also very heavy. I hadn't realized how heavy it was until I started traveling with it and it was a little rough. It is also pretty big and would only fit in one of my backpacks. The speakers are not the best as well. They don't get very loud and I would find myself having to strain to hear certain parts in movies or shows that I was watching. On the other hand, the usage for this computer has been good. I haven't had any problems surfing the internet, watching Netflix, or anything like that. Sometimes it would freeze up if I was trying to do to much.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- kmk11, We're sorry to hear about the troubles that you've had with your laptop over the past year. We're glad to hear that for the most part your issues have been resolved. With regards to the sound quality, we'd recommend making sure that your audio drivers are up to date. You can check the status of your drivers here - http://dell.to/2utVmPh. We hope these tips help your computer perform the way you'd like it to. - Bryan
- Pros mentioned:Performance, Touch screen
Great Base Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah the graphics card aint great but its a solid computer. I use it all the time. It replaced my $1200 Macbook Pro n I could not be happier. 1 Tb Hdd ensures no upgrade in size needed any time soon. Touch screen is convienient. 6 Gb of ram is good for windows 10. Not many cons, Ram only upgradeable to 8 Gb, No Wifi AC and only 1 usb 3.0 port.
I would recommend this to a friend - Pros mentioned:Performance, Price
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer mainly on reviews on this site and other places. Initially I was thinking about returning it for a better one. However, it seems to be running better now. One day I'll probably just buy a really good one. However I have been buying this range of computer for many years. Overall this computer is just good. Most of my other computers that I've have owned in this price range have been easily this good in all aspects. I believe the reviews have been much better than what the product is. This computer is just average good in its abilities. As long as it holds up for what I paid I will be pleased. But we will see. I think next stop will just be a high-end one. I hope this review helps. I do recommend this computer as long as you can get it in the low $300 before taxes.
I would recommend this to a friend