Customer Ratings & Reviews

I BOUGHT IT FOR MY WIFE AND SHE LOVES IT. THE TOUCH SCREEN IS HER FAVORITE PART. IT'S JUST ENOUGH SPEED AND ENOUGH SPACE FOR HER USAGE.

This laptop was on sale; very reasonable price with good performance - decent speed and lots of memory. Would recommend this product.

I bought three of these units for a project at church. I am happy with their performance for the price. I was surprised that they included a touchscreen at that price point. They are being used to record and process audio during services. For a basic user, (internet browser and social media) this device will be all you need.

Very easy to use like the touch screen feature like how fast it is like all the features n the large storage. Awesome computer

For the price this laptop serves us well. Has enough power and useful features for web surfing and running Office products. Keyboard quality is low end. No caps lock or num lock indicator. Chassis is flimsy. We only use ours on a countertop, so it gets gentle use. Good battery life, display good, built in camera so-so

I'm just a regular computer user who got this computer to do the basics: internet browsing and streaming TV/movies. After owning this computer for about 2 months now, here's my feedback on the computer so far: Pros: The touch screen is nice and responsive, the picture is pretty good, and the battery life seems to be decent. Streaming TV/music is usually no problem. Cons: very slow to start up, and it's just a slow computer in general. Navigating the internet is slow, and I haven't even saved any items to this computer. Windows 10 is a pain, but that's not the computers fault. It was cheap so I got what I paid for. Overall, I would have rather spent the extra money for a computer that is not so slow.

Prior to buying, I researched and read many reviews considering the price. I purchased this computer about a year ago and I would highly recommend the product. I have saved many large files due to using it for both school and work purposes and I have had no issues. I am glad that I made the investment.

Went in looking for the best bang for the buck to fulfil mine and my kids needs. This is perfect for just that. The speed is perfect for main streaming movies and the rest of what we do. There is no huge gaming going on with it but what games my kids do play on it, it works great. Love the touch screen option!

My wife purchased this for Father's Day for me. My old computer gave up on me and she saw it coming. I like the touchscreen, which she had on hers after initially thinking I wouldn't. The difference in speed is huge and I'm happy.

I was lucky to pick this up on a deal of the day. Thank you Best Buy, it was an amazing purchase. A great laptop, no bells and whistles, but for the price you get a touch screen, cd/dvd drive, a long lasting battery, comfortable keyboard, and a beautiful screen with vibrant colors. I love this laptop, I was not expecting it to be so well made. Don't pass this one up.

I came looking for a new computer. I don't need anything fancy. The Best Buy staff helped me find this computer after discussing my needs and my research. The computer has great memory and I enjoy the touch screen. It is not heavy and it has an appropriate monitor size. The keyboard feels different but I am getting used to it. Overall, it appears to be a great purchase.

I purchased this laptop for general household use, but mostly for the children to do their online hw assignments and basic gaming. The computer has worked perfectly. It loads webpages and boots up with lightening speed. The touchscreen is a great extra item. Haven't really used it yet for any ram-intensive tasks but I see no reason why it would rise to occasion. Love it! My only (minor) complaint is that I wish that the keyboard's keys felt a little more sturdy.

I needed to purchase a laptop because Im returning to college for grad school this fall. It has all the features Im looking for in a laptop and then some. The screen has a good picture and the touch screen is awesome. I own a Dell Inspiron desktop computer that Ii purchased from Best Buy about 4 years ago. My desktop still continues to work well. I wanted a dell laptop. This laptop offers great features at a great price in comparison to the competition.

Great laptop. Great battery life, fast speed, comfortable keyboard and more storage than I will ever need.

Since we purchased this computer, I have seen it on sale for even less. For an entry-level computer, you probably won't find a better bang for the buck when you include touch-screen, memory, processor, etc. We've purchased a couple of these for business and also one for personal use.

So far this dell computer is working very well with my computing needs such as email, word and excel. I love the touch screen and the screen is big enough for my work since i do a lot of numbers as an auditor. And the price is right since i got it on sale last Memorial day.

I was looking at another brand but this one was on sale. I am glad I switched and bought this one. It has good wireless range, an easy to read screen and is fast enough for surfing, streaming, and using Office on. i did have to clean off a few apps I would never use, but that comes with just about every store bought computer. I would buy it again and i do recommend it to friends and family.

Was shopping at Best Buy and focused my attention on two laptop pc's separated by $20.00 dollars in price. The young sales assoc. did a great job of pointing out similarities and differences between the pc's. He convinced me the Dell 15.6 5000 series was best for what I wanted to do to replace my 10 year old laptop. The Dell works great, fast, easy to use, and the right price. Works fine with no problems. Highly recommend it!

So this laptop is good fast boot up and shut down. it can run multiple programs but it will get laggy sometimes I noticed that. also it runs steam pretty good but I haven't tried it with high end games yet but so far basic games like CSGO runs perfect so I dont expect it to have the best graphics thats why I have a XBONE for that. the touch screen is good too. it helps to click on things faster but I dont use it a lot.

Had this laptop for weeks now and no problem encountered. Bought this mostly for basic everyday needs and it has not failed. It loads up fast. A lot of memory for my pictures and videos. The touchscreen was nice, not needed, but something fascinating for the laptop.