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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2296 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Inspiron 15.6" Touch-Screen Laptop's touch screen, ease of use, and its reasonable price. Positive feedback also highlights the laptop's performance, ample memory and storage, and lightweight design. Many appreciate the long battery life and sufficient RAM. However, some customers find the laptop's size to be somewhat large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,296 reviews
  • Rated 2 out of 5 stars

    Slow as molasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't stand this laptop it's so slow, and all I'm doing is using it for the internet! don't like it all

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Murfdigidy, Thanks for your review and for expressing your concerns about the slowness on your computer. We'd recommend that you try the following:
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process.
      Uninstall applications you no longer use
      1) Open the Programs and Features application in Control Panel.
      2) Scan the list of applications installed for ones that you no longer use.
      3) Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      You can read the full article here - http://dell.to/2tSulGV.
      We hope these tips help you. - Bryan Dell

  • Rated 4 out of 5 stars

    Not bad for the prices,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is okay, hopefully it will satisfy the needs for my students. I think it's not bad for the prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    300 dollars, windows 10, i3 processor intel, huge hard drive. I don't need super speed. This thing is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is Good and to buy from Best buy is a good experience, Good Customer service received from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for the price, I would have preferred SDD in place of HDD but still solve all the basic needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is horrible on this laptop. No matter the setting you can not get clear color. Waste of money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop gets faster as the day goes by but it seems to take forever to start up at the beginning of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for what i use it. it gets the job done and is easy to navigate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Operating system crashed one week after receipt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop has many great features but when the operating system Windows 10 crashed one week after receipt, I had to spend 4+ hours on the phone with a technician from Dell to rebuilt the computer's operating system. Since the rebuild this the computer has worked well. But having to spend several hours and the stress of the rebuilding process was not acceptable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good camera for the price and so easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this camera everytime we go in new places we trying to explore and we got good pictures. Always learned something from the features of this camera and i would recomend this to all my amigos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer, not really happy with 10. Just like the old movie line, "I'll learn to love Windows 10"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed and had confidence in sales assistant> Product demo was very satisfactory as was the Best Buy setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was for 2 students. I think it was a great choice for them because the laptop specs were good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfills my basic needs at an affordable price. Only thing I would want more is maybe a backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had much luck in purchasing a good laptop and I am very happy to say I love my computer. I would definitely suggest my friends and family to best buy to find a computer that is right for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an extra laptop for some basic computing. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing what hardware you get for the price I paid buying at Best Buy. I am very methodical when shopping, especially on something I am looking to purchase that will be used for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop and fell in love with this one. It doesn't have a DVD drive but I am pleased with it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer for the non-gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy computer for the basics. the sound though could be somewhat better. I got it at a good price though and is very satisfied with it. Like the previous reviews I do wish the keyboard was lit up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the i3 processor is very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow response performing multiple tasks. Very large mouse area makes it difficult for carry on storage

    No, I would not recommend this to a friend