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Your price for this item is $404.99
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The regular price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 2165 reviews

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92%
would recommend
to a friend
Page 1 Showing 1-20 of 2,165 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Runs pretty fast. Battery could be better

    |
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    Posted .
    Owned for 1 month when reviewed.

    I have had this for about a month now. I use it for streaming, school, etc. Good storage and very sleek look but it is prone to getting finger print marks on the outside. Good price for the 8gb ram and intel processor though. Switch it from s-mode in less than five minutes when you get it - google it. Good speakers too and webcam is not bad.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Enjoying my new Laptop

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    Posted .
    Owned for 1 week when reviewed.

    First time having touchscreen on a laptop and it is very nice! First time buying a Dell and so far so good! I was able to get out of S mode easily. Look like it will be a good keeper!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Larger than expected, but just right for my at hom

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    Posted .
    Owned for 1 month when reviewed.

    Pandemic had me working from home, but school only supplied me with a 10” tablet! I needed something larger and faster. Love all the features; makes video conferencing a breeze!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    DON'T BUY THIS PIECE OF JUNK!

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    Posted .
    Owned for 3 weeks when reviewed.

    This computer is good looking. The screen is nice and bright and the colors are great. THAT IS THE ONLY GOOD THING I CAN SAY ABOUT IT. The specs on this computer are all at least 2Xs as good as the computer I'm replacing so it should be faster and better on all counts. Like I said, the only thing I found to be better is the screen and graphics. I've had nothing but problems but I continued to use it to see if I was rushing judgment. Well, that was a mistake because Best Buy only gives you 15 days to return a $500 computer. So now I'm stuck with it. BUT YOU AREN'T! Do not buy this junk. It freezes constantly, won't connect or stay connected to the wi-fi, I have to constantly restart it, it takes me literally hours to get it back working and even then it's so slow that I can type a whole line before it starts showing it on the screen. Most of my work is online so I end up losing work that I've completed because the computer freezes or disconnects from the internet. There have been a bunch of times, I try to put the cursor somewhere to correct a mistake and no matter what I do, the cursor goes somewhere else. Then the computer will start highlighting things, making things bold, etc. on it's own and try as I might, I can't get back to them to fix them until I re-start the computer and start all over (losing any work in the process). I'm not sure I've remembered all the issues but I think it's clear this computer is a nightmare. Also, on a side note, don't type on it or touch it in any way or you will end up with messy fingerprints that don't wipe off easily everywhere! So all the casing on the sides of the keyboard and the cover are so messy this computer looks like I've owned it for years and it's been through the wringer! I purchased it 27 days ago. Kind of hard to get it to show in the pic but I included one so you can kind of see what I mean. I'm very disappointed. I've been buying Dell's for years and have always been happy with them. I may have to re-think that.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Tammy2772,

      Thanks for your review and we're sorry to hear about your experience with your new Dell computer. It's possible that there are software and driver updates available for your computer that you can check here: https://dell.to/34QvdLl.

      If you are still having connection issues we'd recommend the following:

      1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
      2. If the issue persists, proceed to step 3.
      3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
      4. Power ON the Modem, and wait for it to boot fully.
      5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
      6. Power ON the Dell system.
      7. Open Network and Sharing Center
      8. In the left side navigation pane, click on Change Adapter Settings
      9. Right click on the wireless connection icon and select Properties followed by the Configure button
      10. Under Wireless Options, select the Wireless N mode
      11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
      12. From the drop-down menu, choose Disable followed by Ok
      13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.

      Lastly, to help with your performance issues we'd recommend running the Windows Performance Troubleshooter:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    easy to use. good camera.

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    I like this laptop. it's easy to use and the graphics are great

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Really good computer.

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    Posted .
    Owned for 1 month when reviewed.

    Really good computer. For Zoom too. My Zoom meetings can last up to 2hrs. It's a great computer for basic work. Screen leaves quite a bit to be desired though. It's has a plasma screen reflection feel to it. It's not crisp clear LCD/LED type screen. Also, the exterior is a fingerprint magnet. But it doesn't bother me too much... especially for the price. Price is good for what you get.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best laptop ever

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    Posted .
    Owned for 2 weeks when reviewed.

    Very easy to use, love the storage and the touch screen. My very picky child that made me purchase 3 different laptops has not complained once about this one but only gives praises, so I’m very happy they were a great match.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Nice no heavy, and the capacity is good

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    Posted .
    Owned for 3 weeks when reviewed.

    The camera can be better. It's the only thing I don't like too much The sound isn't bad Nice space memory capacity.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Super fast and reliable!

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    Posted .
    Owned for 2 months when reviewed.

    I bought this computer for my son's online classes! It turned out to be one if my best purchases. Thank you!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Camera is great

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    Posted .
    Owned for 1 month when reviewed.

    the camera is good and u wll be satisfied in this laptop

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    This is very awesome!I love that its a touchscreen

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    Posted .
    Owned for 2 months when reviewed.

    I am so happy that I bought this laptop. I really need this laptop. It has a lot of features and user friendly. This is so perfect and exactly what I need. The touchscreen feature is very helpful and I love it!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    Owned for 9 months when reviewed.

    I really am happy with this laptop. It's so nice and user friendly I'm going to buy another one for my cousin.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Dell machine for the price!

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    Posted .
    Owned for 1 week when reviewed.

    Glad to have this available so we can use it for school classes for the kids. Super faster and arrived early. I would recommend this to anyone that is looking for a laptop.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great touch screen for beginners

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    Posted .

    This is a great laptop it works great and I will tell people to buy this laptop and it's worth the money

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Its good loptop but the battery won’t last long.

    Posted .

    Its good loptop its fast you can do multitasking but the problem is the battery its really don't last long . I just hope that the battery when you charge and you fall to sleep its Not gonna be over charge. Because you can’t take away the battery from the loptop to plug it in the wall for the long time. I hope Dell will make it batter than that when it comes to the battery.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    A good bang-for-the-buck laptop

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    Posted .
    Owned for 1 week when reviewed.

    For the price, this laptop offers a good value. The specifications are just right for what I need it for. It has ample resource to run all of the application that I need and the HDD storage is more than adequate. If I do need to upgrade storage, it's easier since the operating system and applications are stored on the separate SSD. Upgrading the HDD will not compromise the system. I can just replace the HDD with a bigger capacity when the time comes. Note - DO NOT use the SSD for storing files, it should only be used for installing/running the OS and Applications. Use the HDD for storage! Because the OS and applications are on the SSD, boot up is quick and application response is smooth. The laptop comes loaded with Windows 10 in S Mode but you can switch out of it to be able to run the normal version of Windows 10 Home. You can google it, to find out how. The touchscreen is a plus but at this point, I do not see the need for it since the lid cannot be flipped. Overall, I'm fairly satisfied with my purchase. The price vs specs ratio made sense to me, so I went ahead and got it. Almost a month in and no issues to report. Would I recommend this laptop? A solid YES. You get what you pay for and this is worth the purchase. I don't expect for anyone to trust me on this but this is my my background: CompTia A+, Network+, Server+ Linux+ Certified. How long will this laptop last with MY usage? I don't know. Technology is ever changing and if I don't decide to upgrade to a faster CPU or more memory and this lasts for at least a year; For $399? I'm happy.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    Owned for less than 1 week when reviewed.

    I have been dealing with computers for many years now. My first laptop was in 1998 and since then I've had 4 laptops (Microsoft & iOS), this being the 4th one. So far, it's a very comfortable laptop, fast (due to the 8GB RAM), lots of memory, and an elegant look. Some customers complain about not having the 1TB HDD but it does. The SSD makes it fast to turn on and operate, plus a 1TB HDD to save hundreds of documents. It's a piece of decent equipment at a great price. The mouse pad comes with features as the Mac does in which by swiping two or three fingers you can change screens or perform actions such as copy, paste, etc. It's a thin case but strong at the same time. It did come with the Home S edition of Windows which keeps you from downloading stuff other that the ones in Microsoft store (similar to what Apple does), however, if you're like me, that likes to get more stuff in the computer from other sites, the Home S can be removed and it takes a couple of minutes to do so. So, don't be deceived by this, it's a free and easy fix. If you're looking for something decent to study, work or simply to enjoy your time while navigating the internet, this is the one for you. Best regards, -John.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    a very good computer and fast.

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    Posted .
    Owned for less than 1 week when reviewed.

    I feel its a nice price for the extra storage. the other comment about not being able to access the hard drive storage, like me im not that experienced in computers, so I contacted the geek squad chat and they remotely accessed the hdd storage for me and shown me how to select what I want my files to be saved on. initially when you first start your laptop, all it shows is the ssd storage so I suggest if you don't know much about computers to contact geek squad, they fixed it in under 5-10 minutes for me.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great for everyday uses!

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    Posted .

    I use my computer for basic stuff. Bill paying, the occasional document, taxes and storing photos. I do a little web surfing and a movie once in a while. This computer is perfect for this. Fast start up and fast response while using it plus lots of storage for pictures and what not. Battery life is also very good for what I use it for, however, I did notice in the description that the batteries are only good for 300 cycles. This means the manufacturer cheaped out on the battery so if you charge up every day or two, you’ll need to plan on paying to have them replaced after 1 to 2 years. For my uses, that isn’t going to be a problem as I may have to charge it once a week or two. Overall an excellent choice for home use.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome computer for school!

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    Posted .
    Owned for 1 month when reviewed.

    I'm a college student who needed an upgrade on my laptop because my previous one was outdated and old. The boot-up time was dreadfully slow, but thanks to the SSD in this laptop, it boots up completely in less than 10 seconds. I really like the added feature of the 1TB HDD as a separate drive. It makes it easy to have a place to store tons of photos, and if you want to game, you can install the game onto the HDD where it doesn't affect the boot time of the SSD. I mainly got the HDD for photos and storage. NOTE TO USE THE HDD: You have to have some knowledge of how to actually set-up a drive. Initially, the 1TB HDD was not showing up in the control panel and I had to manually flash the drive and set it up. I'm sure you can watch a video on it, it's quite easy, but go into it knowing you have to do that. Overall, this is a phenomenal computer with just the right amount of computing power for me. Again I don't game, this is strictly for schoolwork. It handles Zoom calls like a pro and the resolution is great for Netflix.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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