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Customer Ratings & Reviews

Your price for this item is $404.99
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The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 2190 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Inspiron 15.6" Touch-Screen Laptop for its reasonable price, user-friendly interface, and ample storage. Many users appreciate the convenience of the touchscreen feature, while others find the laptop lightweight and easy to carry. However, some customers have concerns about the short battery life and the limitations of Windows 10 S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,189 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my mom, who are not too good with technology, it is fast and works well for what see needs it for. This is an upgrade from a ten year old all in one they had before. She uses it for general internet surfing with the occasional video chat.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Geek squad installed everything for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's easy to use. I'm an fan now. I prefer to use this over other laptops. Their are features that I have not learned to use yet. This is a good computer to buy and I highly recommend this for anyone looking to purchase a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and light weight!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast enough and can handle the multitasking I need for my online meetings as I work from home. It has great battery life and is light weight. I needed a laptop with multiple USB ports and a HDMI output. It starts fast and has been a very reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Buy Indeed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for my 12 year old, who has been using it for homeschooling during quarantine, as well as entertainment. Love the screen size and quick processing. If I had one complaint, it would be that the battery dies too quickly. Great purchase overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for multifunction users

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the touchscreen to the CPU speed. This laptop is a great product. Everything loads quickly, even a big program like the Adobe illustrator loads quickly and works flawlessly. totally recommended for the heavy user. Battery holds a good charge as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far, So Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my new Dell Inspiron for over a week now and it is so much better than the Toshiba Satellite it replaced. Speed seems good and I haven't had any issues other than trying to get used to the more compact keyboard on the Dell versus my old Toshiba.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Seems to be a good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Only complaint is battery life does not seem to be great. However, I have not yet gone into "settings" to see if I can make some adjustments.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Nice light and powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older one ! Not fond of windows 10 , but I will have to adapt! And no dvd drive ! Luckily I had a usb dvd recorder. I added another’s 8gigs ram for a total 16 gigs men !So I will get by ! I have always had good luck with dell !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is perfect for home use. I use it mainly for composing documents, netflix and e mail. The storage is sufficient for my documents. (I use my phone for photos) I have not downloaded a bunch of apps and I'm not a gamer, so it is lightning fast for streaming netflix, etc. It does not come with a disk drive, but I have an external disc drive to use if needed. Discs are so rare these days anyway. I'm very pleased with it's overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a very fast boot time and operates very fast. The 1TB hard drive is more than enough space especially with the 128GB solid state drive to help load your software to. I would definitely recommend this computer for web surfing and word processing.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several laptops and so far this has been the best one I have owned. I did not have any trouble setting anything up; however, I did have to figure out how to access the extra storage as instructions for doing this was not included during set up.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice for the price - perfect for student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for grand-daughter for school and of course social media. Good features for the price. quick boot with the SSD drive and set photos and documents to go to the HDD. Screen resolution is good and touch screen is a plus. decent quality sound as well

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Won’t Stay Connected to WiFi!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter to use for school work during the pandemic but it will not stay connected to our WiFi upstairs in her bedroom and it will not connect to our WiFi printer. We have the saw dell laptop but a few models older and it connect perfectly. Disappointed and really wanted it to work because the touchscreen is great, but will sadly be returning.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      RegisterFamily,

      Thanks for your review. We're sorry to hear about the WIFI connection on your new laptop. Here are some suggestions that you can try in order to improve your connection:

      1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
      2. If the issue persists, proceed to step 3.
      3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
      4. Power ON the Modem, and wait for it to boot fully.
      5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
      6. Power ON the Dell system.
      7. Open Network and Sharing Center
      8. In the left side navigation pane, click on Change Adapter Settings
      9. Right click on the wireless connection icon and select Properties followed by the Configure button
      10. Under Wireless Options, select the Wireless N mode
      11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
      12. From the drop-down menu, choose Disable followed by Ok
      13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    BUSINESSBOSS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love my computer! It is touchscreen and has never given me any problems. The color and lighting are good. My only complaint would be that the screen times out quickly but there may be a setting that can change that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the fastest booting computers I've ever had. The solid state drive has the operating system on it and the 1TB standard hard drive has the programs and other stuff. Plus, it's a touch screen! For the price, you can't beat it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Open Box Laptop for student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many issues trying to get this laptop, finally found it as an open box item. Just as advertised and came with the original items. Has worked well so far and should be good for my kids to use for their school work for the years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Absolutely Perfect for my Daughter's College

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Perfect for my Daughter's College Classes and my granddaughter was able to use it too when they did virtual schooling. Dependable and can't beat the price for a simple laptop all we added was Microsoft office for college

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    battery only lasted one hour. Not acceptable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other reviewers said battery lasted 5hours. Mine lasted only 1 hour while I was doing research. That means I was reading. Haven’t tried streaming while on battery power. Can’t imagine how short a time that will be. Works as expected in other areas.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, very happy with it. Will need a little help later on with the Geek squad to help me finish setting it up!! Otherwise very happy with it. The ease, the size, the color on the screen, the touch screen, the keyboard all very good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a fast and reliable laptop. Only issue I had was with my headphones but I went to device manager and deactivated the audio and then reactivated it. Also with the windows S mode I disabled that which helped things be more easier for me

    I would recommend this to a friend