Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 2190 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Inspiron 15.6" Touch-Screen Laptop for its reasonable price, user-friendly interface, and ample storage. Many users appreciate the convenience of the touchscreen feature, while others find the laptop lightweight and easy to carry. However, some customers have concerns about the short battery life and the limitations of Windows 10 S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,189 reviews
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more complicated than I thought, but I got some help from friends to learn more about it. So little by little I am getting more used to it. I wish there was a user manual with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's everything you'd expect from a pc in its price range. Very good display for HD video and fast processor. I find the internet dropping at times but not sure if it's my connection or the pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera-setup was easy. Easy to use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new laptop very much. It has made my working at home during the pandemic much easier and more efficient. Easy to set up. I really like the larger screen. Very happy with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to. Comes with Windows in S mode (which had to be switched to download anything) but otherwise it works great. Quick startups and shutdowns and good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Basic Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who is "remote learning" and starting high school soon. She loves it. Good speed, nice web cam, allows her to do her school work and fast enough for some basic gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into a highly sanitized store that made me feel safe. Then I was immediately attended to by competent Staff. And lastly items were easily displayed and easy to access thru Staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my New Laptop,

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase this laptop to improve my work load. Very thoughtful in its creation and really functional for the work I do daily. I would definitely recommend this Dell laptop to my friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair deal on a basic laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MS Surface did a bad thing and this is the laptop I picked to use until I get around to replacing my Surface. I have owned this laptop for less than 1 month and already it is slow and sticky and it sometimes freezes. My family thinks it is noisy at times, but I think the white noise it produces is average. Also, the seam along the right edge of the keyboard is mobile and I anticipate it will warp/ separate. I am not thrilled with the low quality of the product and I don't think I got a good deal here, but I do believe that I got what I paid for.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Donna,

      Thank you for your feedback on this computer. I am happy to hear this computer has met most of your needs. Here are some steps you may take to address the freeze up issue you mentioned,

      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
      a) Start the computer.
      b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
      c) Select Safe mode with Networking and press Enter.
      d) Log on as the administrator or as a user with administrative access.
      e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
      3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.

      You can read the full article here - http://dell.to/2tW5m33.

      I will also provide you with steps to help with the noise you have mentioned,

      Update the BIOS: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Best,
      Meridith 1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great Laptop at a reasonable price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't find anything I don't like about this laptop. Easy to use and a reasonable price. I'm not into gaming or social media and this is a perfect laptop for business and pleasure. Good Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great affordable laptop. The only issue i have is that when you type, the cursor will leap to a different part of the screen. It may be because the mouse pad is off center?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for a good price,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son to use for virtual learning. I have used it with Zoom Meetings and the video and sound are crystal clear. My son also uses it to play games. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works well for my needs.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop mainly for work. Operates very smoothly and the touch screen is a plus. I upgraded the ram on the laptop with ease. Upgrading the ram gives me a more snappy response.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well, but the windows program tries to take over! For those of use who've been using a computer for many years, that is kind of annoying. But, the Dell computer is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than worth the price.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worked very well with no major hiccups over the past few years. Serves all my intended needs and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the work we need to do.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what we needed for our use. Some accounting functions using excel, a little publishing, and staying in contact with friends and family. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great graduation gift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves this laptop. I had no idea that it was coming right during the covid19 pandemic. So it fell right in line with the requirement that they needed for in home schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Dell for work, so I decided to get one for personal use. Good to have enough memory for files and I was able to connect it with my android phone. Perfect for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Loptop I've owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Inspiron laptop in May 2020, This is the best laptop that I've ever owned. The sales person walked my through the process, And I haven't had any problems. GREAT Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dell brand laptops! This model is very thin and lightweight. I work from home and it works great for what I do. I definitely recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works from home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been a god send to be able to work from home and spend qty. tyme with the pets, just move from the bedroom to the screened in nook over watching the wilderness and nature.

    I would recommend this to a friend