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Customer Ratings & Reviews

Your price for this item is $404.99
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The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 2190 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Inspiron 15.6" Touch-Screen Laptop for its reasonable price, user-friendly interface, and ample storage. Many users appreciate the convenience of the touchscreen feature, while others find the laptop lightweight and easy to carry. However, some customers have concerns about the short battery life and the limitations of Windows 10 S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,189 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Loads very fast. Only wish the keys lit up bit other than that it’s a great computer. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to set up and very user friendly. Nothing fancy but does everything I need it to do. Very fast start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything about it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop without spending an enormous amount of money. This one fit the budget and was super easy to get it all set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new Dell laptop.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old laptop was just not cutting it anymore. Bestbuy associate helped me find the perfect fit for what I needed.....great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for someone who doesn’t use a lot of tech and this was perfect for the minimalist who just needs the internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew it was going to be basic. But it also lacked luster... Background color/pictures appeared dull. The one thing I needed it for, did not work properly...It's audio went out twice during a Zoom meeting, the only thing that help was resetting the laptop and starting over. When it happened again, I gave up and returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer is doing everything I need for my company. The price was great and all the programs are running seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great laptop a lot of memory the screen is good full size I like that the number pad is on the side not on top row

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would buy it all over again. I recommend it to anyone considering purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good lap top no complaints glad I bought it was a little scared because there wasn't much reviews at the time but Im Glad I did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Beginner laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a basic laptop. Works as described. A little pricey for the specs these days. but a good buy all around.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    Not a wise choice during a pandemic.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Windows 10 prevents consistent use of Zoom application due to the S-mode (safety mode). Once the S-mode is disconnected, it cannot be restored. Had I understood this feature during a pandemic when use of Zoom is crucial, I would not have purchased this laptop, I experienced customer service at Dell as ineffective and evasive.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Sad1,

      Thanks for your review and we're sorry to hear about the issues that you've been having with Windows 'S' Mode. Here are the steps that you can take to remove 'S' Mode from your computer:

      'Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. There's no charge to switch out of S mode.

      1. On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation.
      2. In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.)
      3. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Not zoom compatible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touch screen but inability to use apps that I need because they are not compatible ie zoom makes me not want the laptop

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my old gaming laptop, works well enough for my Skype and discord gaming on roll20 and dnd beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my brother

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother really love his laptop first time for my family to have a dell brand and I think it’s good and my brother love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, had to get a flash drive tho

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a gaming laptop & the best buy employee suggested this one. Had to get a flash drive to have the performance I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good machine ssd drive makes it quick!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the machine is a sold unit. at the right price. SSD drive is very quick so most operations run without pause. I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT LAPTOP, EASY TO USE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS FOR WORK AND TO UPLOAD PERSONAL DATA. I LIKE HOW FAST I AM ABLE TO UPLOAD DATA FROM MY INSULIN PUMP AND USE FOR WORK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer i got was exactly what i need for doing all my research, resumes and entertainment my ten months twins baby girls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was initially a replacement laptop for the same model with less hard drive space, but has become the new main laptop.

    I would recommend this to a friend