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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2190 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Inspiron 15.6" Touch-Screen Laptop for its reasonable price, user-friendly interface, and ample storage. Many users appreciate the convenience of the touchscreen feature, while others find the laptop lightweight and easy to carry. However, some customers have concerns about the short battery life and the limitations of Windows 10 S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,189 reviews
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this laptop for online product research and some basic accounting. Has been very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy So Far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. We don't do a lot of stuff on our technology, so it suits his purpose thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice working laptop. Runs nice and handles gaming pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The value is good and the ease of use is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell is a trusted product that delivers..I like the ease and use of my laptop due to the real-time pop-up tutorials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for working from home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has light-weight, easy to carry, fits perfect in a regular computer bag! Very comfort and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love it and dollar for dollar it is perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for what I needed. Easy operation, fast and I did not have to overspend to get what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop works great and was easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop with camera and sound so I can participate in Zoom meetings, etc. This laptop works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far. Perfect size screen. The start up is fast and the set up is easy. Oh and the price is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed a personal laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I needed, I had to have something besides my work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great lab top for everyday use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new lab top!!! I like how it provides reminders for updates and the memory storage is excellent for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great bestbuy great price and service. Recommend for those who want email and search internet and word.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera isn’t working properly, colors are dull

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this based on reviews and the fact that it was a good price. I’ve had a Dell for years and it was great, but it was time for an upgrade. I work online and use the camera constantly. From the time I got this laptop, the colors and contrast have been dull and the camera does weird things. I will be online and the lighting gets brighter and darker on its own. If I move to the side of the screen, I get a big flash of light when I move back to the middle. I’ve spoken with Dell, and the rep. Was unable to access my computer. He sent a tech guy out, so I had to back up and remove any personal information on my computer. He replaced the camera, and the issue is still there. Now I will have to call again, spend hours on the phone and try to get it fixed. In the meantime, I need to work and may lose my job if my lighting isn’t right online. I’ve bought six extra lights, thinking it would fix the issue with no luck. I’m really frustrated and at a loss right now. I hope Dell does the right thing and replaces it. All I want is a laptop that works.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Sfgirl,

      We're sorry to hear about the issues that you're having with your new laptop. We're glad that someone was able to come out and take a look at your camera and we hope that another representative will be able to resolve the issue with a proper diagnosis or replacement.

      You can always check to see if there are any driver updates for your computer here: https://dell.to/34QvdLl.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool laptop it does the job the only things is that comes with windows s but you can change it to win home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job! Bought it on sale when I was needing a laptop, almost went with a different brand glad I didnt.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for what it is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theres some issue with the keyboard not working sometimes but honestly i have a razer one i can connect to it anyways so its not too big of a deal for me personally. Anybody else would have a lot of trouble with this, i was just lucky enough to have what i needed. It’s a good laptop besides that, i usually stick with the inspirons and have liked them all so far for work and school.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      probablynotjen,

      We're sorry to hear that your computer's keyboard is not work the way it's supposed to. We' d recommend checking to see if there are any driver updates for your computer that may help your keyboard work better: https://dell.to/34QvdLl.

      If you'd like to see if you can improve your Bluetooth connectivity you can try these steps: https://dell.to/3bHojMR.

      Lastly, if you have any questions about your computer you can check our Product Support Page here: https://dell.to/2MqIRPg.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Dell laptop excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my nephew and what can I said he is happy an excellent item for the school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my sister, and she is very happy with it. Waiting to be on special again to get one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. I was a little scare about upgrading but this laptop has been amazing. Great buy and present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop purchased so far. The updates in technology make my life easieer each year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use for basic wok tasks an Webb browsing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get used to the touchscreen. I wish it had a back lighted keyboard. Otherwise seems to be a good computer.

    I would recommend this to a friend