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Customer Ratings & Reviews

Your price for this item is $404.99
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The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 2190 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Inspiron 15.6" Touch-Screen Laptop for its reasonable price, user-friendly interface, and ample storage. Many users appreciate the convenience of the touchscreen feature, while others find the laptop lightweight and easy to carry. However, some customers have concerns about the short battery life and the limitations of Windows 10 S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,189 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! It has great specs at a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, and does what it's supposed to do.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Dell.......ewwww

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in love with this computer, until the webcam went out on the laptop, and then everything went downhill from there. I called Dell they were rude, they remote assisted me & had me on hold for over an hour stating that I broke the laptop on purpose myself, and on top of all of that, Geek squad warranty didn't cover anything at all to help me with this problem. I ended up having to return my dream laptop and getting a different one which hasn't given me any problems at all....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids can do their schoolwork and I can work from home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal only draw back is no cd rom ability! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves her dell laptop. Quick and easy delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. No troubles. I love it’s sleek design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy got me the laptop I wanted quicker than anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was for my nephew and he is very happy with the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell is a great value. Screen quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality and ease of use. easy to log on and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great purchase for that price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, decent price, and would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop just what I needed for my class

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and just as they described. Just what I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it good product would recommend for a college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY KIDS LOVE THEIR NEW LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LAPTOP FOR AN AFFORDABLE PRICE, I WILL RECOMMEND IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Perfect for school. And affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for her to get work done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know it doesn't have a DVD drive to install software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer and cheap computer I recommend it for everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell Touchscreen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it was easy and fast to purchase as well as reasonably priced For some reason I was never able to switch from Windows10 S to Windows 10 received multiple error messages for multiple attempts finally just gave up. Process looked simple but error message was impossible

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      LjMMcT,

      Thanks for your review and we're sorry that you had trouble getting your computer out of Windows 10 S Mode. Here are the steps to transition to Windows 10 from S Mode:

      'Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. There's no charge to switch out of S mode.

      1. On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation.
      2. In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.)
      3. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Good computer, great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as reviewed and requested. Good service and speed

    I would recommend this to a friend