Customer Ratings & Reviews
- Model:
- i7500-5333SLV-PUS
- SKU:
- 6409065
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the positive aspects of the Inspiron 15 7000 2-in-1 laptop, such as its responsive touch screen, user-friendly interface, and affordable price point. Many users also appreciate its lightweight design, solid performance, and the versatility of its 2-in-1 form factor. On the downside, some users have expressed concerns about the laptop's camera quality, limited battery life, and lack of sufficient ports. Additionally, a few users have encountered issues with the microphone and fingerprint scanner.
This summary was generated by AI based on customer reviews.
average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer moves too slow for me and the light on the keyboard is too dim.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dani,
Thanks for your review and we're sorry that your computer is not meeting your needs. You can run the Windows Performance Troubleshooter to see if it will help your computer run faster:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
If you'd like to adjust the brightness of the backlighting for your keyboard you can visit this site for instructions: https://dell.to/2RHKgTj.
Best,
Bryan
1-800-624-9896
Dell Inspiron Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it difficult to get used to the mouse pad, and I made alot of mistakes which I found stressful. I also was unable to open my email without engaging tech support. I was not happy with the product and brought it back. The service was fine, and I had no trouble with the return. It didn't work for me, but it doesn't mean that there was something wrong with the product.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Allie,
We're sorry to hear about the issues that you had with your computer. In the future if you have similar touchpad issues you can re-calibrate your touchpad with the following steps:
Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02.
Best,
Bryan
1-800-624-9896
Camera picture sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop keeps cutting off and freezing in middle of me surfing the web.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dejz4,
We're sorry to hear about the issues that you've had with your laptop camera so far. We'd recommend checking to make sure that all of the software and drivers on your computer are up to date: https://dell.to/3gMyl1H.
Best,
Bryan
1-800-624-9896
Great key pad!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I just got this awesome laptop and so far am thrilled to have it. I think I made a good decision.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Panther,
Thanks for your review and we're happy to see that you're enjoying your new laptop. If you have any questions about your computer you can check our Product Support Page here: https://dell.to/2WwLt1J.
Best,
Bryan
1-800-624-9896
key board hard to see with light on in office.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some web pages will not go full screen ,where yo can see the entire screen. Very frustrating,
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Blackops,
Thanks for your review. We're sorry to hear about the issues that you're having while loading certain webpages. We'd recommend looking into support for the browser that you're using or looking at help for using Windows 10: http://dell.to/2wMZqyx.
If you'd like to adjust the backlit keyboard settings on your computer you can follow the steps on this site: https://dell.to/3bOZUV2.
Best,
Bryan
1-800-624-9896
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little challenging to set up. I wish I would have got an Apple iPad instead.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Genny,
We're sorry that setting up your new 2-in-1 was more challenging than you hoped it would be. Here's a link to the setup guide to help you with any questions that you may have: https://dell.to/3nshgOx.
Best,
Bryan
1-800-624-9896
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this computer about a month and there are several problems. The keyboard isn't visible in certain lighting, the silver keyboard with light letters on the keys blends in with the silver. Also, I have had problems with the video, if you are watching a movie and hit the 10 second rewind the voice and the word caption is off. It sometimes corrects itself shortly but other times I have to exit and start the movie over. One last issue - twice I have been watching movies and stopped it to do something and when I came back and hit play there were vertical black and gray lines covering the entire screen. It is hard to shut it down because you can't do Ctrl Alt Del because you can't see the options for the black and gray vertical lines. It requires you to slide down on the screen which is difficult to see.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dell,
We're sorry to hear about the issues that you've had with your computer so far. Here are the steps to turn off or dim the backlighting on your keyboard: https://dell.to/2RHKgTj.
Here's a link to read more about Dell's Pixel Guidelines with reference to your screen performance: https://dell.to/2lCLW0I.
Best,
Bryan
1-800-624-9896
Month old and already at Dell for repairs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after only a month the computer wouldn't charge. We turned it on and recieved the error message " ac adapter undetected or under voltage". So its back at Dell for repairs. Before this it was a nice laptop and I would have rated higher.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .jhop79,
We're sorry to hear about the charging issues that you had with your new computer. We hope that once you get it back that it will perform the way you hoped it would. We'd recommend checking out our Product Support Page if you have any questions: https://dell.to/39mAOwP.
Best,
Bryan
1-800-624-9896
Dell Inspiron 15 7000 laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry to say that I had to send this computer back because it actually stopped working shortly after I received it...like the first day! My husband happened to get the same computer around the same time as I did and there was one thing I noticed because his has worked out great so far. The Best Buy return address on my box showed it had come from "Best Buy Returns"...my husband's did not say that so don't know if I got a previously used computer or not. I sure hope not! Waiting for another replacement one but haven't heard a word yet on it and I have already returned the broken one I received. So don't know???
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .EleCamp,
We're sorry to hear about the issues that you had with your new computer. If you have any concerns once you receive your computer back you can reach out to Dell's Technical Support Team: http://dell.to/2sH7Qlm. You can also visit our Product Support Page here: https://dell.to/39mAOwP.
Best,
Bryan
1-800-624-9896
Dell Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took awhile to set up my computer and was uploading for 48 hrs
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dellreview,
Thanks for your review and we hope that your computer is completely up to date now and ready to use. If you have any additional setup questions you can use Dell's SupportAssist app to ensure that everything is up to date.
Best,
Bryan
1-800-624-9896
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a new purchase I expect the touch pad to work 100% of the time. However, to my dismay the cursor will stick to one area quite often. I have to continually attempt to move it or worse use the touch screen. Would return the item, however, the return policy is only a few weeks.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .DisappointedinDell,
We're sorry to hear about the touchpad issues that you've been having. We'd recommend these steps to re-calibrate your touchpad so that it will work better for you:
Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02.
Best,
Bryan
1-800-624-9896
Great size and Brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer shut off in middle of using it. Contacting tech support.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .1Gr8Nurse,
Thanks for your review. If you are having trouble starting your computer again you can follow these steps:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
We hope that Tech Support will be able to assist you further. If you'd like to reach out to Dell's Technical Support Team you can reach them here: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
Good items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with the laptop. But the service not satisfied.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Janet,
We're sorry to hear that your laptop's service is not meeting your satisfaction. Please reach out to Dell's Technical Support Team at your convenience: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
Screen had malfunction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2 weeks of purchase, the screen started flashing
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .business,
Thanks for your review and we're sorry to hear about the screen issue that you're having. Please refer to this article to see if it helps resolve the flickering: https://dell.to/3dvnuYX.
Best,
Bryan
1-800-624-9896
Numeric keyboard is too small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer itself is ok; I bought it because it has a numeric keyboard but was not happy that the sizing was compressed/ too small. I regularly use a numeric keyboard for work and this one is just too small ; I returned the computer because of this issue
No, I would not recommend this to a friendBig Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is working very loudly! Permanently you can hear the sound of cooling fan. It never stops. Also when you plug out charging cable, screen's shades of colors change. I wish I could buy a different brand not Dell. It disappointed me deeply.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .AhmetHilmi,
We're sorry to hear about the fan noise that you're experiencing on your new computer. We'd recommend updating the BIOS on your computer to see if this helps with the fan noise:
An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.
You can read the full article here - http://dell.to/2ENlXfz.
Best,
Bryan
1-800-624-9896
Got defective laptop and terrible support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, I picked up Dell inspiron 2in 1 70 miles from address. After checking at home it turned defective, spent four days following with Dell tech support and best buy it did not worked out. Placed open box order to replace defective one. As only one store had replacement option which is 177miles. Asking best buy for favor to ship it to near by Best buy Utica Mi talked 10 different customer care, some were very arrogant and held me for hours and hours with no help. I was expecting Best Buy to help only shipping as they sold me defective laptop in first place. It seems no one cares at best buy. Looking forward help from best buy to ship it.
No, I would not recommend this to a friendIt’s alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer never automatically connects to wifi and usually disconnects me with the wifi when I am using the laptop. Did not reach my expectations nor did it meet all my needs. I recommend getting another product rather than this laptop
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .James,
We're sorry to hear about the WiFi connectivity issues that you're having. Here are some tips to help keep your computer connected:
1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left side navigation pane, click on Change Adapter Settings
9. Right click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
Best,
Bryan
1-800-624-9896
Don't try open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah an open box is not really the route to go. It's a gamble and I crapped out. At least I had the geek squad protection plan. AND now it's been over 5 weeks waiting for it to get back :( #coachdeenamcd
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought brand new. Opened the box and started it up. Took four tries to get the set-up started. During the final one it went to an error message at which point I took a picture, unplugged and reloaded it all into the box and back to Best Buy. The crew at Best Buy was amazing. Geek squad checked it out and it was indeed DOA. Since I had ordered it (they were out of stock) I was quite frustrated. I ended up getting another HP. No reason to switch brands when something works so well. If you look through the reviews for this laptop there are quite a few problems listed, several having the same issues I did.
No, I would not recommend this to a friend