Customer Ratings & Reviews
- Model:
- i7500-5333SLV-PUS
- SKU:
- 6409065
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the positive aspects of the Inspiron 15 7000 2-in-1 laptop, such as its responsive touch screen, user-friendly interface, and affordable price point. Many users also appreciate its lightweight design, solid performance, and the versatility of its 2-in-1 form factor. On the downside, some users have expressed concerns about the laptop's camera quality, limited battery life, and lack of sufficient ports. Additionally, a few users have encountered issues with the microphone and fingerprint scanner.
This summary was generated by AI based on customer reviews.
Damaged computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the computer and I am waiting for the replacement for my daughters school. I am very disappointed....
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .CarlosJavier,
We're sorry to hear about he damage that your daughter's computer had. We'd recommend checking out our Product Support Page for any technical questions that you have once you get your new computer: https://dell.to/39mAOwP.
Best,
Bryan
1-800-624-9896
poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this laptop is terrible. First the screen kept going on and off. Now the noise from it is unbearable- fan or whatever? lost $900+ just like that. Never again
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Beatrice,
We are disappointed to hear your Inspiron is not meeting expectations. Fortunately, there are a few things you can do that may help resolve the issue.
We recommend running system updates using either the Dell Update or SupportAssist applications that came pre-installed with your system. This will ensure you have the latest experiences installed therefore optimizing your system.
If the issue is unresolved, you are more than welcome to contact Dell Support directly for further assistance. Hope this helps.
Best Regards,
Anthony P
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to down load photos from phone. Geek squad could not get it to work. Returned it to store. Dell computers are on my no list.
No, I would not recommend this to a friendTerrible experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the five laptops that failed within a few days of bringing it home. It just refused to power up.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Scott,
We're sorry to hear about the issues that you've had turning your computer on. Here are some steps to help turn your computer on:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
Best,
Bryan
1-800-624-9896
Broke within 7 days.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best.buy did a good job returning it and helping me with a new one.
No, I would not recommend this to a friendNot good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was impressed at first. Screen now glitches and goes blank after using. Very disappointed.
No, I would not recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My order arrived earlier than expected. I was out of town so they cancelled my order
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Meche,
Thanks for your review. We're sorry to hear about the issues that you had with your purchase. We'd recommend reaching out to Best Buy directly in order to see what your options are: http://bit.ly/2v2IVhI.
Best,
Bryan
1-800-624-9896
Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop in October and it crashed Feb 1st do not buy.
No, I would not recommend this to a friendReturned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult set up. Found other people’s devices to connect but not mine.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Newt,
Thanks for your review and we're sorry to hear that you returned your computer after having trouble setting it up. If you decide to try this computer again you can check the product manual here for help with setup: https://dell.to/3nshgOx.
Best,
Bryan
1-800-624-9896
Stop turning on 2 and a half weeks after purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer completely stopped working after only 2 and a half weeks.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .GaPeach,
We're sorry to hear that your computer is not working for you. We'd recommend the following steps to start your computer again:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
If you need any additional assistance you can reach out to Dell's Technical Support Team: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
dont buy open box it junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this compture slow and it has alot of error messages
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .richard,
We're sorry to hear about the issues that you're having with your new computer. If you'd like to see if your computer can perform faster for you we'd recommend following the steps and downloading the updated BIOS for your computer on this page: https://dell.to/3jgQlm6.
Best,
Bryan
1-800-624-9896
Screen glitches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it because the screen was glitching.
No, I would not recommend this to a friendLove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for daily use, super easy to switch to tablet mode
I would recommend this to a friend- Pros mentioned:Speed
Best of the all laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is the best of mine. The speed is awesome
I would recommend this to a friend Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased durning Covid and it was a drive up pick up. Everything went smooth. The line moved fast. I love the laptop and its features are great. It even included a warranty m! So bonus for me!
I would recommend this to a friend- Cons mentioned:Camera, Customer service
Poor quality and horrible Dell service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2 in 1 just over a month ago. First time using the camera for a virtual meeting it would not work. Spent 2+ hours with Dell support without fixing issue. Sent off for repair after being told it would be 5-7 day to fix. The parts are back ordered and will not be available for almost a month, well after I have to leave for college. Dell repair support was of very little help. Just kept referring to the month backlog for parts. Problem noticed to late for return to Best Buy (>30 days). Was initially excited about purchase, now regretting due to horrible customer and repair support.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Gina,
We're very sorry to hear about the camera issues that you've had with your computer so far. We hope that the repairs will not take as long as anticipated and that you'll have your computer back sooner than expected.
Once you receive your computer back you can find answers to questions that you may have about your computer here: https://dell.to/39mAOwP.
If you need any additional help please reach out to Dell's Technical Support Team here: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
I
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good I recommend it for school thanks you. I love dell
I would recommend this to a friendI cannot hear everything
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound quality with the speakers on the bottom of the laptop
No, I would not recommend this to a friendThis computer is a lemon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've normally had good experiences with Dell and with Best Buy. We bought this inspiron and it has been a basket of headaches and frustration. We're currently in the process of sending it back for repair for the fourth time! It has spent more time being shipped around the country than in our home. So far it has had a "defective" motherboard replaced twice, the cables had to be "reseated" and now there is a bios problem. If you want a reliable computer for your home office or for the kids distance learning, THIS IS NOT YOUR COMPUTER! The one positive is that everyone we have talked to at Dell and BestBuy/Geek Squad has been very friendly but they have been completely ineffective.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Scott,
Thank you for your review and for your patience during the repair process for your new computer. Once you receive your computer back if you have any technical questions you can check our Product Support Page here: https://dell.to/39mAOwP.
Best,
Bryan
1-800-624-9896
Don't purchase a certified excellent Open Box!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mistake, I thought I would save a few bucks and purchase the Open Box Certified- supposed to be Geek Squad Certified and packaged well, fully functioning. The laptop arrived, bouncing around in a box with absolutely no padding during shipping and once I started it up, it clearly wasn't functioning correctly. The touch pad does its own thing, the screen brightness won't adjust. Such a disappointment. Otherwise it seems to be a great product.
No, I would not recommend this to a friend