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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 814 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Inspiron 2-in-1 laptop's touch screen, ease of use, lightweight design, and compact size, frequently praising its portability. Many appreciate the solid-state drive's speed and the overall performance for the price. However, some customers express concern regarding the limited storage space. A small number of users reported issues with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 814 reviews
  • Rated 2 out of 5 stars

    Limited memory space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product as it had limited memory space. It was better to get an updated hard drive than to work on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent Performance and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer 100% meets expectations, and at a very good price point.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gets hot while using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit gets hot when it's on. The fan doesn't seem powerful enough to cool it. Very slow as well.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      - PoppyBank, We're sorry to hear that the cooling functions on your device are not meeting your needs at this time. Here's a Dell Support article with a few important tips to keep in mind in order to keep your device cool and running at its maximum efficiency - http://dell.to/2uJ8AdG.
      Since the article mentions Cooling Pads, here are the latest laptop cooling pads available from Best Buy - http://bit.ly/2uioI38.
      In order to troubleshoot the slowness of your device we'd recommend that you read the following Dell Support article - http://dell.to/2tSulGV.
      We hope that your device is cooler and up and running at full speed soon! Dell

  • Rated 1 out of 5 stars

    DO NOT BUY THIS LAPTOP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my college freshman. She has been at school for two weeks and had to uber it to Best Buy, as she has no car on campus, only to be told that they "think" it is a bad hard drive and it will be at least two weeks before she gets it back. Big time buyer's remorse here!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PC is slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC that I bought is slow and the printer takes minutes to warm up. Not impressed at all and would not recommend. Unfortunately the Best Buy guy had no opinion on the PC and recommended the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 is a disaster. Everything has become so complicated because some programmer wanted to put in all these bells and whistles. It's a downgrade from Windows 7.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return the same type of computer 3 times because after turning it on the first time the screen would turn black and stay frozen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dell Inspiron

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst computer that I have ever bought! It didn't last even year before I had to buy another!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down in a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return and get another laptop. Didn't get another Dell after this first one literally broke down! Wouldnt go with Dell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mother board went down in 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this unit is not very solid and unlike most Dell products. Definite don't buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's very bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was not good please help me in sort out this .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    way to slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned this for full refund and bought a Mac Book Pro

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the surface 3 to this 2-in-1 and I enjoy it so much more. It has a longer battery life, charges quickly, and is light weight. I deffinately recommend to everyone stuck between a tablet or laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect Laptop for Travel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a prefect laptop if you are looking to carry it with you or on the go. Its got plenty of memory to run your business applications plus the graphics are great for streaming videos like Netflix while on the plane. Battery life is also really good I'm getting about 7hrs with the screen brightness all the way up. The only negative thing I can say about this is that it does not have an Ethernet port, which is really my fault for not paying better attention before purchasing. Overall this is a solid, quick laptop with a great screen, excellent keyboard and its a 2-in-1.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent PC and great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday 2016 for 499.00. Previously a Mac Pro user. This PC has everything I loved about the Mac Pro retina 2015 at 1/3 of the price. I'm a simple guy. Give me good resolution, backlit keyboard, and two point scrolling and I am happy. 8gb ram is a huge plus at this price point. SSD is as always a quick boot. No complaints. And, its touch screen, too. Can't see wasting the money for a macbook as long as pc's like this exist.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy long lasting computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Is fast and has lasted twice as long as any other computer I have own. Very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop for normal use. It still serves me well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great first laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sampled a few before finding this gem! Love the size, portability, clarity, processing speed, flexible modes, etc.! Perfect for my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive space not enough for all the files that I have. Needed to upgrade the SSD, got a Samsung 512GB. Lately this laptop started to turn off unexpectedly which drives me crazy especially when in the middle of something.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect college gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for a first time college student and she loves it. So far she has used the laptop for the entire summer school class and she wont put it down. it's fast, graphics are good, and it's loaded with a lot of apps that she loves and needs.

    I would recommend this to a friend
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