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Customer Ratings & Reviews

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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1528 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the Inspiron 2-in-1's large, responsive touchscreen and its impressive performance and battery life. Many appreciate its ease of use, lightweight design, and ample RAM and storage. While some found the keyboard slightly less sturdy than expected, the overall positive feedback highlights the laptop's strong performance and features. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,528 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Inspiron 16" touch laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in, I am loving this laptop. Very fast, like it's ability to be used as a touch screen. I usually have it attached to a second monitor for doing work and that is working well. It was easy to set up and migrate by files onto.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell-Inspiron-16.0" 2-in-1 Touch Laptop-13th Gen I

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell-Inspiron-16.0" 2-in-1 Touch Laptop-13th Gen Intel Evoi7-16GB Memory 1TB SSD-Platinum-Silver. The unit was a personal laptop for home use. It has been an excellent unit with no problems. It meets all of my current performance requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got this computer it’s really efficient and being able to flip it makes it really convenient

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is really good. I researched this for awhile as it was for a 12 year old. It will hold the test of neglect. Not the lightest machine for sure. Touch screen is really nice addition. My son really enjoys it. Setup was very simple out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente computadora rápida eficiente y larga duración de batería

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7mo later, pretty good, mouse board a bit squirrelly

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good laptop. Easy to set up. Great speed and very clear display. The features, such as the backlit keyboard and touchscreen display, contribute to this computer being a very good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was quite great, it is a computer that has a lot to offer, you have to give it a chance since it handles quite well and is quite fast when browsing the Internet, I personally would recommend it and buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Dell Inspiron Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Inspiron computer was the closest to what I needed and had most of the features I wanted. The first one that arrived had heat issues and was returned. Best Buy Geek Squad staff have been super in helping me get my computer set up and running properly. The computer appears to be running smoothly and I have had no further issues with the device.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi There RickW,
      Thank you for taking the time to leave a review of your Inspiron 2-in-1 Inspiron touch laptop. We are sorry to hear that you were experiencing an overheating issue with your initial device. However, we are happy to hear that you got the issue resolved. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. If you experience that issue again, I have provided troubleshooting steps below.

      Here are the steps to help resolve your overheating issue:
      1. Inspect and clean the air vents and fans.
      2. Restart the computer.
      3. Update the BIOS and Chipset driver.
      4. Download and install Microsoft Windows updates.
      5. Run a hardware diagnostic test.
      6. Use Dell Power Manager to manage thermal performance.
      7. Improve efficiency to reduce heat.
      8. Perform a Windows System Restore.
      9. Restore the computer to factory settings.

      How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Dell Inspiron to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer is meeting most of my needs. It set up easy and the color and clarity is great. I had to purchase a cord to enable the use of my monitor but I'm enjoying having a higher speed computer. My only issue is with the finger print log on, it rarely recognizes my fingertip to I think I'll need to redo that.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Everything I was looking for and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features of this computer are everything I was looking for. I’ll search for sometime now and almost bought a MacBook. But went with the Dell because of you features that this computer has. The tools in one display is awesome lighted keyboard, speed, size and got a great deal at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost half a year with this laptop, and its extramly helpfull for school, no issues whatsoever and it doesn't slow down or lag! Highly recommend for school or business!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Doing the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool! Easy setup, sharp images and love the tablet effect. Perfect gift.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Open box, great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell, and the open box price made it even better. It’s super fast and just what I need to run my 2020 design program. Best Buy made it easy to get my hands on it really quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop with the power and memory for my programs for wood cutting. It has a lot of great features and I would recommend this for everyday use or if you are looking for a laptop to run special programs to operate machines.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The laptop of my dreams

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great. Battery last for around 8 hours and I love the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian Brogan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lap top I ever had. When you open the lap top up it automatically turns on. Very easy to use. I'm pleased I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great basic machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent screen and quick computer. wish it had a number pad but beyond that perfect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just The Right One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell. It was a high quality purchase. Great features and software performance.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Smooth set up and easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer easy to use and love the touch screen feature

    I would recommend this to a friend