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Customer Ratings & Reviews

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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1530 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the Inspiron 2-in-1's large, responsive touchscreen and its impressive performance and battery life. Many appreciate its ease of use, lightweight design, and ample RAM and storage. While some found the keyboard slightly less sturdy than expected, the overall positive feedback highlights the laptop's strong performance and features. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,530 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was quite great, it is a computer that has a lot to offer, you have to give it a chance since it handles quite well and is quite fast when browsing the Internet, I personally would recommend it and buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Everything I was looking for and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features of this computer are everything I was looking for. I’ll search for sometime now and almost bought a MacBook. But went with the Dell because of you features that this computer has. The tools in one display is awesome lighted keyboard, speed, size and got a great deal at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Dell Inspiron Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Inspiron computer was the closest to what I needed and had most of the features I wanted. The first one that arrived had heat issues and was returned. Best Buy Geek Squad staff have been super in helping me get my computer set up and running properly. The computer appears to be running smoothly and I have had no further issues with the device.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi There RickW,
      Thank you for taking the time to leave a review of your Inspiron 2-in-1 Inspiron touch laptop. We are sorry to hear that you were experiencing an overheating issue with your initial device. However, we are happy to hear that you got the issue resolved. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. If you experience that issue again, I have provided troubleshooting steps below.

      Here are the steps to help resolve your overheating issue:
      1. Inspect and clean the air vents and fans.
      2. Restart the computer.
      3. Update the BIOS and Chipset driver.
      4. Download and install Microsoft Windows updates.
      5. Run a hardware diagnostic test.
      6. Use Dell Power Manager to manage thermal performance.
      7. Improve efficiency to reduce heat.
      8. Perform a Windows System Restore.
      9. Restore the computer to factory settings.

      How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Doing the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool! Easy setup, sharp images and love the tablet effect. Perfect gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got this computer it’s really efficient and being able to flip it makes it really convenient

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Dell Inspiron to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer is meeting most of my needs. It set up easy and the color and clarity is great. I had to purchase a cord to enable the use of my monitor but I'm enjoying having a higher speed computer. My only issue is with the finger print log on, it rarely recognizes my fingertip to I think I'll need to redo that.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PA

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good for work and school would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop with the power and memory for my programs for wood cutting. It has a lot of great features and I would recommend this for everyday use or if you are looking for a laptop to run special programs to operate machines.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Bang for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good, the speakers are very nice, and the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Open box, great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell, and the open box price made it even better. It’s super fast and just what I need to run my 2020 design program. Best Buy made it easy to get my hands on it really quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Keyboard

    Rated 4 out of 5 stars

    new dell computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the computer but miss the side numbers and it gets hot quick even sitting on a desktop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost half a year with this laptop, and its extramly helpfull for school, no issues whatsoever and it doesn't slow down or lag! Highly recommend for school or business!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Absolutely perfect for me!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful..fast...right size...it works! Absolutely perfect for me AND I bought this item because the Geek squad counterintelligence persin suggested it. Probably wouldnt have even known this computer existed if it weren't for her!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Inspiron 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this laptop. Having the capability to change from a laptop to a tablet with touchscreen capability has been beneficial. The speed is great, and the resolution has been the best. It has been a great purchase for me.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this computer for simple photo editing to just watching videos. It’s really smooth and large enough where the images on screen are so clear. It’s easy to carry around also. I love taking it to coffee shops

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente computadora rápida eficiente y larga duración de batería

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    My advice is to buy this computer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand enough about computers/tech and all of the specs and all of the terminology, but after about 2.5 months of using my computer, I do really like it very much. It is really nice to have a good performing computer and I absolutely LOVE the touchscreen! It's really helpful. I can say I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use for home and personal…. Fast performance and good graphics

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I got a Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first computer after I had a Commodore 128, was a Dell and it was fine, but I soured on Dell after the second one I bought was garbage. This laptop has revised my opinion of Dell. It works extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Dell laptop and it suits my needs perfectly. Easy to use. Large enough screen so I don't have to squint. I wish it was a little lighter, but it's not too heavy to carry around.

    I would recommend this to a friend