Customer Ratings & Reviews

Overall I am happy with the Dell Inspiron 16 inch touch screen lap top. The display quality is very good and the touch screen performs very well. The speed is average when bringing up new web sites. Streaming seems to be OK but I am not a 'gamer' so I can't comment on that. Overall, for the price I paid, I recommend this product.

So I wasn't sure that I would want the 2-in-1 feature but I'm glad I went with it after all. It's fast enough for the basic games I play. It keeps up with mulit-tasking AND it works great as a giant ereader!

Bought for college works great no problems. Fast boot up and performance and little fan noise so as not to interrupt the lesson.

This laptop is perfect for me. It works A-okay all the time. I love its wide screen and I can see and read better now without adjusting much. Because it is touch-screen, I can navigate a lot easier even when I am standing and carrying it around.

I've stuck with Dell for quite some time now. I like this computer, with it's backlit keyboard and clear, crisp picture. The only thing I'm not a huge fan of is it's weight.

Absolutely love it—so easy to use! I always panic when I need a new computer because of the “learning curve” but there was none with this. The Geek Squad set it up, I brought it home and—bam!—no problems, no frustration.

The customer service was exceptional, the clerk impressively knowledgeable about the product. Despite being open box, the device’s quality surpassed expectations for its price. Upon entering, I received a warm welcome and immediate assistance. The clerk’s extensive knowledge and ability to explain technical details clearly were remarkable. They transparently detailed the device’s open box status, assuring its top condition after rigorous inspection. The device looked pristine, resembling a new one. Their enthusiasm highlighting its value convinced me to purchase. This experience not only delivered an incredible device but also showcased the power of informed, dedicated customer service, redefining shopping standards.

I love my computer and all of its amenities. The size of the screen is the best for any action. The memory on the computer is top tier in that I don't have to worry about not having enough space for storage.

I love my new laptop, is very comfortable, and i love when i tap the screen with my finger.

Bought this laptop to upgrade from our older laptop. So far this laptop has been awesome. Starts up fast, apps load quick. Fingerprint scanner is a nice ‘touch’ for added security.

Smoothest set up I've ever done. The display is crystal clear and I love the touch-screen feature and fingerprint login capability. The size/weight are perfect for travel, too.

My old computer suddenly perished but this one came highly recommended. I love it so far, it has everything i need and customer service made it really easy to ginance and set up.

Bought this as a replacement for an older laptop & it's been the perfect choice. I use the laptop for home & business and it's everything I needed. No complaints.

Bought this unit instead of an Apple (my 1st choice) for my wife to use for her class work. I was truly surprised by how vivid the display was as well as the ease of using. I believe it is a good economical choice, we are pleased.

Love it! Awesome for a little bit of everything!!!

I am so pleased with my new Dell - Inspiron computer. It is larger, and faster than my old computer, very pleased, the performance is off the charts and hats off to the Geek Squad for their help in setting it up.

Nice, responsive display with good processing power and storage for the price. Had an earlier version of this series for years that I liked, and so far I am pleased with this upgraded machine, too.

Excellent laptop that does everything I need for work and play. My only complaint with it, is that the touchpad takes some getting used to. Once you get used to it, it's an excellent laptop but the learning curve can cause a lot of early frustration.

So far I think this lap top is going to be a great purchase. It’s speed is great and it’s keyboard is great cause you don’t hear all the clicked click when you’re typing fast.

Very happy with the computer itself. Have to get use to Windows 11 and other functionality. Great graphics! I have alot more to learn about it but very pleased.