Customer Ratings & Reviews
- Model:
- i7630-7312SLV-PUS
- |
- SKU:
- 6539902
Customer reviews
Rating 4.7 out of 5 stars with 1529 reviews
(1,529 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Inspiron 2-in-1's large, responsive touchscreen and its impressive performance and battery life. Many appreciate its ease of use, lightweight design, and ample RAM and storage. While some found the keyboard slightly less sturdy than expected, the overall positive feedback highlights the laptop's strong performance and features. The price point also receives positive comments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great lap top
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lap top is exacting as advertiser. East to use
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase. Very user friendly.
I would recommend this to a friendRated 5 out of 5 stars
Awesome product and experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent and best configuration as expected
I would recommend this to a friendRated 4 out of 5 stars
16 inch 2 in 1 Inspiron dell computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this computer. I wish it was a 17 inch model ,but overall I am satisfied with it . I would buy it again.
I would recommend this to a friendRated 3 out of 5 stars
An Okay Computer, but nothing to write home about.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was functional, but it was hard to load programs I needed on the computer, and even harder to attach the large screen I needed. The Geek squad was fantastic, but the computer was hard to navigate and, frankly, it is still not functioning properly.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Goodmemories,
Thank you very much for your valuable feedback. We are sorry to hear you are not 100% satisfied with your Dell Inspiron 16 7630 2-in-1 computer because you experienced multiple issues with this system. We are glad to hear that the Geek Squad was helpful in resolving these issues for you.
If you are still having trouble with your computer, please don’t hesitate to contact the Dell Support Team at the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell
Rated 1 out of 5 stars
Terrible Laptop- DOA in 14 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was a complete disappointment. It had trouble with the battery not charging from the first few months, and after lits of visits to the repair shop, who couldn't buy a new battery because the model was so new, I worked out a quirky way of keeping it partially charged. Eventually, the new battery became available for purchase which was when we learned it was a problem with the motherboard. I spend well over 1000 bucks on a piece of junk, not to mention all the time spent taking it to various places where I have membership for technical devices. I didn’t purchase the extended warranty, so despite the fact it's only a little over a year old, it's toast. I'll not purchase Dell again; I'll not buy from Best Buy again. I've had poor experiences with the last 4 purchases from Best Buy, to the point that I wonder if they sell seconds. Best Buy prod
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey MaryW,
Thank you for taking the time to leave a review of your Inspiron 7630. We are sorry to hear that you were experiencing an issue with your battery. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance we recommend using the toll-free number or chat link below to reach a member of our support team.
If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 1 out of 5 stars
So Many Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer seemed too good to be true. It was. All these positive reviews had me excited for it. But as I use it, theres more problems appearing every day. It always opens up PC Accelerate which is an annoying app, it opens up random apps when I’m in the middle of doing some school work. It loads so slowly, and the laptop overheats like a PS4. Truly the worst purchase I’ve made, would not recommend.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Gizelle,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are encountering overheating issues with your Inspiron 7630. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your overheating issue:
1. Inspect and clean the air vents and fans.
2. Restart the computer.
3. Update the BIOS and Chipset driver.
4. Download and install Microsoft Windows updates.
5. Run a hardware diagnostic test.
6. Use Dell Power Manager to manage thermal performance.
7. Improve efficiency to reduce heat.
8. Perform a Windows System Restore.
9. Restore the computer to factory settings.
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 1 out of 5 stars
Here it is..... wait, no its not. Best Buy to the
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has cancelled my order. Stated it was no longer available at tthe Christiana Mall Best Buy in Deleware. I go to the website and there it is again. What the heck is wrong with their stocking software, where they cant account for thei stock, lwt alone hinor a sale? Very disappointed. Questioning the value of the Best Buy brand.....
No, I would not recommend this to a friendRated 1 out of 5 stars
Inspiron 7706
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down one of the most frustrating computers I’ve tried to fix in a long time. You might like it as a user but as the guy that fixes these things I absolute have had nothing but a terrible time working on this model.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear KevinK,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7630. We are sorry to hear that you are experiencing an issue with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance we recommend using the toll-free number or chat link provided below to reach a member of our support team.
If you still experience any issues after you have finished troubleshooting your device using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell






















