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Customer Ratings & Reviews

Your price for this item is $598.99
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The comparable value price is $629.99

Customer reviews

Rating 4.4 out of 5 stars with 2866 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the large screen size, ease of use, and touchscreen functionality of the Inspiron 23.8" All-in-One. Many also appreciate the value for the price and the sleek design. However, some experienced issues with the hard drive, and others expressed dissatisfaction with the pre-installed operating system and occasional software problems. A small number of users reported problems with the motherboard and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,866 of 2,866 reviews
  • Rated 1 out of 5 stars

    Never buying open box again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Windows Activation Product Key was ripped off of the box! Yeah, Best Buy supposedly makes sure that all refurbished or open box items are in excellent condition. How could they overlook that?! I had to return it the next day. Very upset, especially since I'd already activated MS Office and it was a nightmare trying to reinstall it on s different computer after that. Plus, this all-in-one is heavy and comes with no carrying accessories. Tripping down the stairs would mean the end of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer took 15 hours to update and set up! I have high speed internet, that was not the issue. After it was FINALLY done setting up, the mouse wouldn't work. I spent hours trying to get it to work and never did. The screen froze up the second I touched it. We took it back and bought a Mac instead. The associate in the store showed me the 10 other Dell computers that were open box. Wish I could give negative stars. STAY AWAY!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    BUYER BEWARE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2, hard drive went in both w/in 14mo -$210 ea

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Joyce, Thanks for your review and we're sorry to hear that your computers are not performing as well as you had planned. Here's a link to a Product Support Page for your devices if you have any additional support related questions: http://dell.to/2w6TEq8. We hope this helps. - Bryan Dell

  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    once bitten...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 hours into set-up, it crashes. Exchanged it for another. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a problem computer from day 1. Had Geek Squad look at it but did not help. I have wasted too much time trying to do just normal things. This is the worst computer I have ever bought.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      - Scotto, We're sorry to hear that you experienced issues with your new Inspiron device. Please keep in mind that Dell's products come with a One Year Limited Warranty. You can view more information about our Warranty policy here - http://dell.to/2tNsVOs. We're sorry that Best Buy's support team was unable to help you but if Dell's support team can be of assistance please feel free to reach out to them here - http://dell.to/2sH7Qlm. Dell

  • Rated 1 out of 5 stars

    Never again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems for the first month. Had to call Dell CS every other day trying to repair problems. Had to reset computer 3 times losing all info every time. Will go back to HP computers!

    No, I would not recommend this to a friend