Customer Ratings & Reviews

This gaming desktop replaced our laptop that was no longer working. We have been pleased with this purchase.

Runs smooth easily set up wish it had 2 hdmi outlets but other than that I love it

The system is fast and reliable so far, I'm very happy with the performance

This Dell is great & fast! Using it for work & I have no complaints!

Great price and is vr ready. Couldn't ask for more

this gaming computer is an excellent value for the price. it will run anything that I throw at it.

this works really well for my gaming needs. i have had no lag and the graphics are awesome!

So far everything is great...except for one thing. The fans on this thing kick up randomly really loud. It's obscene. Once they fix that issue it will be great. Until then though I'd not buy it again.

Before purchasing this machine I read the reviews and complaints, so I knew what I was getting into. As soon as I set up the computer I updated the BIOS and drivers, which is highly recommended otherwise you may have issues with fan noise. I have not had any issues with fan noise since my initial purchase a week ago. I bought the model of this computer that has the Ryzen chipset in it because it is better at multi-threaded performance which for encoding, editing, streaming or any multi threaded operation. It works great for gaming at 1080p at 60fps, which if you're making content this is what you want. I don't recommend overclocking this processor because it has shown to provide very little performance gains. If you want this computer to be faster then upgrade your RAM with RAM that has higher speeds/clocks(Ryzen Processors are greatly impacted in performance gains through upgraded and overclocked RAM). I will say that I got Geek Squad on this device and for the first time I do not feel as though Geek Squad is worth what Best Buy is charging for it. Before they used to include Anti-Virus software and Microsoft Office, but now they don't. Instead they want me to sign up to Geek Squad Total Tech Support, which if you'r 55+ or don't know how to follow an owners manual then Total Tech Support is great. Total Tech support is $200 a year (It's a subscription)... On top of the geek squad coverage that covers hardware malfunctions or power surges for 3 years which I was charged $249 for. A year ago geek squad on a computer covered the accidental/malfunction plus antivirus and Microsoft Office. So in total Best Buy and Geek Squad would like to charge me $849 for 3 years of the coverage that their old Geek Squad used to cover. I do think it is important to say that they do provide a ton of extra services with total tech support, but I don't need all that for just a computer just like most people

Bought in July 2019, now October 2019 and have black screen, won’t load windows etc, almost a 1000 paperweight and have no idea how to get it fixed.

this computer just shut down i purchsed on sept1 2019 and 12/10/2019 completly not working

So I've recently begun creating online video courses and have been doing the video editing on my laptop using Filmora. I'm no tech wizard, so I'm not going to blather on about threads and a bunch of other things that make my eyes glaze over. My hubby is pretty expert with these things though and, after I had narrowed my search, he had a look at all the contenders and concluded that this one was a lot of power for the $. I got it setup quickly and used my own monitor, keyboard and mouse (bluetooth- hate having cords everywhere). I wasn't sure if it had WiFi (didn't even think about it, honestly), so was happy to see that it did. I installed Filmora and moved my working files for a video I created last week onto the SSD (C drive). Obviously, there's not a lot of space there, so I won't leave these files on there, but Hubby gave me the low-down that the rendering will go a lot faster if the files are on the SSD rather than the HDD. I then rendered/exported to video the video I created last week. It took 40+ minutes on my laptop last week and on this baby... a cool 8 minutes. 8 MINUTES. Boom. Done. Worth every penny. I just cut my video rendering time by 80%, meaning if it usually takes me 3 days to render all the videos for one course, it will now take me less than a day. That means this equipment already pays for itself after creating ONE COURSE. :)

Have had it for a few days. Great gaming computer. Starts in just a few seconds. I believe this computer is VR ready. Beside those two USB 2 and two USB 3 ports in the front, there are also two USB 2 and four USB 3 ports in the back.

I bought this computer last year from best buy, same exact specs, except no SSD drive. While the start up is fine as far as bios time, it can take up to 30 minutes before programs run smoothly, It truly blows me away in this age that a $1000 tower could work like that. I have also had issues with my wireless mouse freezing and jumping at times and I have gone through the steps of trying to update drivers by deleting the old one. I sold my last Dell all-in-one with an AMD processor for similar reasons, it was so slow but a little cheaper. The reviews on this were pretty good, and I guess one benefit is that it's upgradeable, but I don't know what I'm doing. I guess if you bought from Dell there was an option to upgrade to an SSD drive for $100 more but I didn't realize the computer would be brutal without it. I don't even game. I just wanted a fast computer that I could work on and stream some things and unfortunately I made a bad decision. At least the fan works normally.

Bought this PC for use with Oculus rift and it works great. Case is nice looking and has some room for expansion.

It looks great, runs decently fast BUT...every 10 minutes the power supply fan will turn on and drown out any conversation going on within 15' of the thing. I don't mind a little humming from a fan, but this sounds like a vacuum cleaner being turned on right next to your ear. Best Buy promised they'd fix it - I'm hoping it's just a bad power supply or temperature sensor, but it's too insanely loud as it is to be acceptable.