Customer Ratings & Reviews

It works. It's clearly refurbished though. Speakers are Meh. Plastic isn't set tight. Mousepad is finicky. Screen is low resolution. But overall it does the job.

Perfect for my needs. I really wanted a laptop with Windows 7 as I hate 10, but wasn't looking to spend major $$$$. After careful consideration , and asking a few very tech savvy colleagues and IT at both my jobs, I purchased this one. So far, it's great. Fired right up. The major tip off that it's a refurb is the stickers put on the letter keys. However, it creates a more matte finish and makes it easier for me to see them--less glare, so that is fine with me. The screen is also no glare-easy on my eyes. Excellent, essentially new condition. Joysystems, the authorized Microsoft refurbisher this came from, shipped it out super fast. I got it in 2 days. So glad I didn't opt for the upgraded shipping option at $22. I don't think it would have come any sooner. I had another Dell laptop, Inspirion line, a few years ago that I liked very much, but this Latitude E5430 is much sturdier. Has all the bells and whistles I wanted, plus a few that weren't listed, like the back lit keypad. Overall, I couldn't be happier. I do, however, suggest getting a cooling base (Belkin, $10, Ebay). It does seem to run hot but the cooling base solved that very nicely. At $348, great deal, fast computer, easy set up, clear instruction on how how to register Windows 7 software, and tech support contact number if needed, along with 1 year warranty. I would have liked the owner's manual but I suppose I can hunt that down in my spare time. So far, no regrets. I'm a happy camper.

This was a fantastic buy. Purchased at a fraction of the cost. I am using this great little laptop in my business. Works great have had no problems.

I purchased this refurbished Dell from Best Buy and should have known something was up when I plugged the adapter in and it said it was not the original adapter. After about six weeks the adapter died. I got another adapter. Now the battery is about to go out. Come to find out the battery has been swapped out and is four years old. Best Buy tells me I have to go to Dell for the warranty on the battery and correct charger adapter. Dell tells me that because Best Buy sold me the computer and that they changed out the battery with a older one and provided me with the incorrect and bad charger adapter that I need to contact Best Buy for the new battery and charger adapter. I do not recommend buying refurbished computers from Best Buy.