Main Content

Customer Ratings & Reviews

See more images

Dell - Optiplex 7010 PC Intel Core i7 8GB Ram 1TB Windows 10 Pro - Refurbished

Model:: 7010.i7.8.1TB.SFF; |
SKU:: 6431173

Top Mentions

Checking this box will move you to the filtered review section.

33%

would recommend to a friend

Customers are saying

Customers value the Dell Optiplex 7010 PC but have expressed concerns regarding the processor. Several customers received a processor different from the advertised specifications, specifically noting discrepancies in generation and type. Some received older generation i7 processors instead of the advertised 8th generation. This has led to some dissatisfaction with the product's advertised features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Sort by

Page 1 Showing 1-6 of 6 reviews

Rated 1 out of 5 stars
Bait and switch?
Tester Posted 5 years ago
Watch out when you are getting something refurbished as you may not get what you ordered. Ordered and waited over a week to pick it up. Once I got the SFF it did not have everything that was described. Instead of getting an I7 gen 8, I got an I7 gen 3. Instead of getting DDR4 ram got DDR3. Not the first person this is happening to on this item.
No, I would not recommend this to a friend
Comment
Brand response from YourDellTeam
Posted 5 years ago
Tester,

Thanks for your review and we're sorry to hear about the situation that you had while purchasing your refurbished computer. We have made our team aware of the specifications for this product as well as what you received. We will check the product page and make any necessary updates to the product specifications that you mentioned.

Best,
Bryan
1-800-624-9896
Rated 2 out of 5 stars
Wasn't as advertised
Kustomsbykris Posted 5 years ago
I thought I was getting core i 7 8th generation instead I got i 5 and really don't know if it has at least 5th generation so far though it's working fine just was wanting a little faster computer
No, I would not recommend this to a friend
Comment
Rated 3 out of 5 stars
Faulty Hardrive
Tephl Posted 5 years ago
The hardrive is completely unusable now and it has been less than a year.
No, I would not recommend this to a friend
Comment
Rated 5 out of 5 stars
Computer
SUPRA Posted 4 years ago
Worked well when we plugged it in , looks great out of the box
I would recommend this to a friend
Comment
Rated 5 out of 5 stars
Great computer!!
Nancy Posted 5 years ago
I just got mine last Thursday and I love it!! And what a great price!!
I would recommend this to a friend
Comment
Rated 1 out of 5 stars
Check Processor
ALTEX Posted 5 years ago
Mine came in with a 3th Generation i7 and DDR3 Ram. Not what was listed. Big difference.
No, I would not recommend this to a friend
Comment

Page 1 1-6 of 6 reviews

Bait and switch?

Tester Posted 5 years ago

Watch out when you are getting something refurbished as you may not get what you ordered. Ordered and waited over a week to pick it up. Once I got the SFF it did not have everything that was described. Instead of getting an I7 gen 8, I got an I7 gen 3. Instead of getting DDR4 ram got DDR3. Not the first person this is happening to on this item.

No, I would not recommend this to a friend

Comment

Brand response from YourDellTeam

Posted 5 years ago

Tester,

Thanks for your review and we're sorry to hear about the situation that you had while purchasing your refurbished computer. We have made our team aware of the specifications for this product as well as what you received. We will check the product page and make any necessary updates to the product specifications that you mentioned.

Best,
Bryan
1-800-624-9896 Dell

Wasn't as advertised

Kustomsbykris Posted 5 years ago

I thought I was getting core i 7 8th generation instead I got i 5 and really don't know if it has at least 5th generation so far though it's working fine just was wanting a little faster computer

Faulty Hardrive

Tephl Posted 5 years ago

The hardrive is completely unusable now and it has been less than a year.

Computer

SUPRA Posted 4 years ago

Worked well when we plugged it in , looks great out of the box

I would recommend this to a friend

Great computer!!

Nancy Posted 5 years ago

I just got mine last Thursday and I love it!! And what a great price!!

Check Processor

ALTEX Posted 5 years ago

Mine came in with a 3th Generation i7 and DDR3 Ram. Not what was listed. Big difference.