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Customer Ratings & Reviews

Your price for this item is $639.00
The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 87 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-87 of 87 reviews
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent for the price but I feel like my old dell Laptop was built better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Stole Over $400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchase a computer from Best Buy again. They didn’t ship me this computer, they sent a printer ink cartridge. When I called them to get the issue resolved they never shipped the computer or issued the refund. They stole over $400 from me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish Daily Use Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good daily use laptop. Case feels solid for being plastic, and the keyboard is responsive. The trackpad does take a bit to get used to. Clean design of system overall. Computer is an ultra-lite model. This means there is a limited ability to customize system components post purchase. SOC construction with RAM soldered onto board. Only the SSD can be upgraded post purchase. There only one gen 3 USB-A port, and no ethernet connection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality - I returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Te display on this computer is very dull and poor quality, It is heavier than most and is quite bulky. I was not at all happy with it and returned it for a Lenovo with an OLED screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop wouldn’t turn on after 2 weeks of use (barely).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working as advertised. Quick load up and long lasting battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No bad, but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great for the price point lacks features deemed necessary by most.

    No, I would not recommend this to a friend