Customer Ratings & Reviews

I’m extremely impressed with the Dell Plus Copilot+ PC. The 16" 2K touchscreen is beautiful—sharp, vibrant, and very responsive, making both work and entertainment feel premium. Performance is excellent thanks to the AMD Ryzen AI 7 350 processor paired with 32GB of memory; multitasking, creative work, and everyday tasks all run smoothly with no lag. The 1TB of storage provides plenty of space for files and apps, and boot times are fast. I also love the sleek Ice Blue design—it looks modern and feels well-built without being bulky. Battery life has been solid, and the Copilot+ AI features are a nice bonus for productivity. Overall, this laptop delivers power, style, and usability in one package and is a fantastic choice for anyone looking for a high-performance, future-ready device.

Excellent laptop! Processing speed is superb, as are all the bells and whistles. It's lightweight, stays charged for at least nine hours, and connecting other devices is a synch. The biggest pros for me would be the numeric keyboard and touchscreen. No cons, so far. Great purchase!

The Dell 16 Plus DB16255 laptop is a very nicely equipped and reasonably priced product. This particular model was configured with the AMD Ryzen AI 7 350 processor, AMD Radeon 860M graphics, 32GB LPDDR5X memory and a 1TB M.2 PCIe NVMe SSD. The laptop also includes a 1920 x 1200 FHD+ touch display, 1080p 30fps FHD camera, fingerprint reader, backlit keyboard and wireless support for Wi-Fi 7 and Bluetooth. Available physical ports include 2 USB-C 3.2 Gen 2 (10Gbps) with Power Delivery and DisplayPort, 1 USB 3.2 Gen 1 Type-A, 1 HDMI 1.4 and 1 Universal Audio Jack. A 65W USB-C charging adapter is included with the laptop. The laptop overall appearance is clean and smooth, and it feels solid and nicely constructed. The keyboard is well supported and has a good feel with smooth and quiet keys, and includes a numeric keypad. The track pad is large and easy to use with clearly visible boundaries, and is easy to disable if you prefer a mouse. Setting up the laptop was very easy. There was no Dell-specific configuration, and Windows 11 updates were installed as part of the setup process prior to first login. Dell software to update system firmware and drivers was transparently installed, and after a few hours it updated the system automatically. Microsoft doesn't make it easy, but it is possible to set up the pre-installed Windows 11 using a local account not linked to a Microsoft account login. This disables OneDrive, preventing it from becoming the default location for Documents and more. If biometrics (fingerprint or facial recognition) are not provided, the Recall snapshot feature is disabled. These are useful things to know, whether you are or are not a fan of OneDrive keeping your documents in Microsoft cloud storage, or of Recall recording screenshots of your activity. The PassMark performance tests were run, and results were as expected for the AMD Ryzen AI 7 350 processor. The scores were generally better than a laptop based on the Intel Core Ultra 7 256V with Intel Arc 140V GPU. The Dell CPU, 2D graphics and disk scores were 6.7%, 54% and 40% higher respectively. The Dell 3D graphics score was 2.5% lower, and the memory score was 13% lower. Running HWiNFO64 showed that the LPDDR5X timing numbers move around, suggesting that memory is slowed down to save power when idle which may or may not be affecting the benchmark result. Our internet service provides 500Mbps up and down, and internet speed tests showed that the laptop comfortably achieved that rate over a Wi-Fi connection. I used the Microsoft Camera application to check out the FHD camera and was impressed. It works very well, producing a very clear HD image. Laptop audio is very clear, and the speakers have plenty of volume. Like most laptops, there just isn't enough physical volume to do a good job with low frequency reproduction so you'll want headphones or external speakers for any serious listening. The 16" FHD+ laptop touch display is clear, sharp and bright with a wide viewing angle, but color is a bit lackluster. The colors lack intensity, appearing muted or washed out depending on screen brightness. Reds just don't quite look red, they appear muted with a slight orange hue. I've included a photo of the same color test image displayed on the laptop screen and on a Samsung LS24D300G, an inexpensive monitor with a 24" IPS panel that retails for $100 to $120. The monitor is connected through the laptop HDMI port. I've experimented with Windows 11 display calibration and settings, and with Dell Optimizer color profiles and custom settings, but have not been able to correct the color issue I'm seeing. I don't believe this is a problem of the monitor colors being too vivid, as I also have an OLED screen with colors more vivid than the monitor. I will pursue this with Dell support to see if there are other color controls or options that I am not aware of. Unlike other laptops I've used, the bottom edge of the cover comes in contact with desktop when it is opened up, lifting the back edge of the laptop up a little. There are a couple of small plastic nubs on the bottom edge of the cover that prevent the metal cover itself from coming in direct contact with the desktop. Time will tell how well the plastic nubs wear over time, which will depend on the surface the laptop sits on, how often it is slid around with the cover open, and how often the cover is opened and closed. The laptop owner's manual is wonderful. In addition to setup information, specifications, BIOS operation, troubleshooting and self test information, the manual contains a wealth of mechanical and service information. There are removal and replacement instructions for customer replaceable units like the battery or solid state drive, and for field replaceable units like the system board that would normally be handled at a repair center. The detail in these instructions is impressive, with exploded views that provide the types and locations of each fastener involved. The Dell 16 Plus DB16255 is a very solid product. It has excellent performance and value, a useful assortment of external ports, and allows additional connectivity through 10Gbps USB-C ports. It would be a great choice for everyday casual use, for an office or work at home environment, or for general engineering development or lab use. The 16" screen has a wide viewing angle and produces clear and crisp images. I've not been able to make colors appear quite as rich looking as on other displays, but the image quality is still generally very good. Video is very watchable and images look realistic.

Overview The Dell - 16" FHD+ Touch Screen with AMD Ryzen AI 7 350 Copilot+ is a beautiful performer at a reasonable price. It stands up well as a business and programming performer. While it can handle some gaming, it is not a high-end performer. With all the graphics and performance settings provided, there might be some better device drivers coming to improve the performance. I am pleased with this laptop, and I do recommend it at four stars. My reasoning is below: Unboxing and Setup The laptop comes in a durable box suitable for shipping. It is thinner and lighter than I expected for a 16" laptop. The lid and base have a smooth aluminum texture, which helps to prevent fingerprint marks. The hinges are firm and smooth. When raising the lid, the base of the lid will increase the bottom of the laptop at a slight angle for better airflow. The bottom has vents for airflow and rubber strip feet. The full-size keyboard has two levels of white backlighting, a large touchpad, and the keys are amply wide enough for my speed typing. The power button has a fingerprint scanner for secure login. The 16" Full HD display is beautiful. The display can be extended until flat, which is suitable for sharing the views with others around a table. The Windows install, setup, and updates took around an hour. After one of the updates and a reboot, the BitLocker screen appeared, and I had to retrieve my Microsoft recovery key via another computer. It was fine after that. I uninstalled McAfee and the foreign language versions of Microsoft 365 and OneNote. Configuration and Performance The laptop comes with the AMD Adrenalin Edition software, which has the most extensive graphics and configuration settings I have ever seen. Some of the options include Virtual Super Resolution, GPU Scaling, Fluid Motion Frames, Anti-Lag, Boost, and Video Profiles. The display can be rotated to portrait or landscape views, and the Video Profiles provide a quick selection depending on what the target use is, such as Cinema, Outdoor use, Sports, and more. The app also supports performance metrics, tracking, and adjustments. While my target use for this laptop is for programming and writing, I also intend to do some gaming with it. My primary target games are Microsoft's Flight Simulator and No Man's Sky. Before running the games, I set the AMD software to HYPR-RX, and I set Windows to gaming mode. To get the best performance configuration, the AMD software monitors how the games perform. While it implied there would be automatic adjustments to the GPU settings, I didn't see any deviation from the initial configuration I selected. No Man's Sky played smoothly with a mix of standard and enhanced graphics settings within the game itself. In Microsoft's Flight Simulator, I used the lower-end graphic settings, and the flying went smoothly. Even though the graphic settings were at the low settings, the FHD display made it look great. One of the strengths of this laptop is the beautiful display. Programming code in a small font is clear, crisp, and easy on the eyes—streaming videos and watching movies look amazing. However, I do recommend a good set of headphones or external speakers for the sound. While the laptop performed well with MSFS and NMS, the performance statistics with the following benchmarks are a little disappointing. The implementation of the Radeon 860M is very new, and the 3DMark benchmarks identified the GPU locally. However, it remains unclear when comparing results online. These statistics will improve with future device driver releases. The battery held up for over 8 hours of regular office work of programming, internet use, and occasional streaming. Benchmarks • Valley Benchmark @ 1920x1200, Direct3D11, High Quality ○ Max. FPS: 94 ○ Avg. FPS: 52.4 ○ Score: 2191 • 3DMark AMD FSR Feature Test ○ FSR off FPS: 3.51 ○ FSR on FPS: 6.63 • 3DMark Fire Strike ○ FPS: 32.04 ○ Score: 5923 • 3DMark CPU Profile ○ Max threads score: 6142 ○ 16 threads score: 6060 ○ 1 thread score: 1124 Specifications: • CPU: AMD Ryzen AI 7 350 w/Radeon 860M, 8 Cores, 2GHz, 16 Threads • Neural Processing Unit, 50 trillion operations per sec • Memory: 32GB • GPU: AMD Radeon™ 860M 512 MB LPDDRS, 800 MHz • 1920 x 1200 FHD+ touch screen, LED, 300 nits, anti-glare coating, 60Hz refresh rate • Full-size backlit keyboard with fingerprint reader • 1080p webcam, 2.07 Megapixels, built-in microphone • Windows 11 64-bit, Windows AI CoPilot+ • 1 TB SSD EG6 KIOXIA • Lithium-ion Battery, up to 20 hours • 1 HDMI 1.4 port • 1 USB-A 3.2 • 2 USB-C 3.2 • Headphone Jack • Bluetooth, Wi-Fi 7 • Realtek ALC3204 Audio

So far so good. nice appearance, fast, touchscreen increases the experience. It heats fast and fan a bit noisy.

This Dell laptop is a great consumption/work laptop with specs that will satisfy the majority of people who are just looking for a well rounded laptop. I’ve always been a fan of AMD processors and this is my first experience with their AI lineup and so far I’ve been impressed, from quick multitasking to fast startup, it seems like a good processor. The fact you get 32GBs of ram helps with that multitasking as well and it’s definitely nice to have. Hard drive wise you get a 1TB SSD (which should be the standard for all laptops) that gives you ample storage. In terms of ports you get one HDMI 1.4 port, 2 USB-C ports for power and display port capability, one USB-A and the increasingly rare headphone jack. Graphics card wise this is on the entry level side, so gaming and video editing wouldn’t be something this machine is designed to do. In terms of design the machine looks nice and sleek, it has a nice big track pad and the keyboard feels good. The screen even though it’s not 4k, it looks really good and it produces vibrant colors. You get a physical privacy filter for the camera which I think all computers and laptops should have. The build quality is good with aluminum used for the lid and the bottom but they use plastic for the part where your hands rest. It’s a quality feeling plastic but I just wish the whole device was aluminum. This would be my one knock. This is an overall good laptop with specs for when you have to work and a big beautiful screen for when it’s time to relax with a show!

Excellent, very fast connectivity (no issues with compatibility), Dell support is perfect as always, all that I expected, batery long also very good, a very round product, screen touch, I also use VMs, they work perfectly.

Awesome laptop. It's fast, has lots of space and love the sleek look of it. The fan does tend to get loud when playing games but outside of that it's a great computer.

Dell hit the nail on the head with this spiffy offering. All the right stuff...great build quality, zippy processing, great memory capacity, bask lit keyboard, all kinds of connectivity, bright, brilliant screen, and right now performance. All this at a very popular price point. This is the one to buy, particularly since BB is offering a huge discount right now. The battery life is terrific as well. Charges up quickly, too. Go for it.

I’ve been using my Dell laptop for a while now, and it has been incredibly reliable. It’s fast, lightweight, and perfect for both work and everyday use. The screen is crisp and clear, the battery life easily lasts through my workday, and it handles multitasking without slowing down. I also appreciate how durable it feels — definitely built to last. Overall, a great value for the performance and dependability. Highly recommend!

This Laptop is a fast, powerful choice for work and multitasking thanks to its AMD Ryzen AI 7 350 processor, 32 GB of memory, and 1 TB SSD, which together keep applications and multiple browser tabs running smoothly without lag — ideal for heavy productivity tasks like spreadsheets, documents, messaging apps, and creative tools.

Whether be it for work, school, or personal use, computers have become a large part of our life, with laptops becoming the go to for those on the go. For most, the Dell - Plus 16" checks pretty much all the boxes for day-to-day use. Setup on this device is as easy as it would be on any other Windows based device, although, I'll say it did seem like it took a little while longer to connect to my Wi-Fi then I'm used to. That may have been a temporary lag on my internet as once the device was setup, I had no issue flipping back and forth between websites. The device supports Wi-Fi 7, and speed tests showed speeds similar to or on par with my other devices. The screen is solid. No, it's not 1440p or 4K, but the 1920 x 1200 resolution will do for most day-to-day use. It has a standard 60hz refresh rate with 300 nits brightness, which, is again, bright enough for the day to day. The screen is a touchscreen; however, it doesn't double back over, turning the device in to a tablet. This is not a 2 in 1, this is a standard laptop. Web browsing, schoolwork, work, work...the AMD Ryzen AI 7 350 has you covered. The combination of the processor and the 32 gigs of memory make multitasking no problem. Just don't look to try and crank up Crysis as the AMD Radeon 860 M isn't made for gaming. The keyboard on this laptop is Ok. If there was any knock I'd have on this laptop for day-to-day use, I'd say it's the keyboard. It's fine, it even has a 10 key...but it just feels a little...stale. The key's done have the snappiness I enjoy. For others, this might not be a knock, or they may enjoy the keyboard...but I'm not a fan of the feel. It's backlit, so that's a plus...but the feel is a little off. The touchpad has a similar feel as well, which, I don't like. Sure, it could use more ports...and I'm also not a fan of the keyboard and touchpad...but the Dell - Plus 16" is a great laptop for day-to-day use, even with its opportunities for improvement.

Very good computer. Easy to use very fast processor. Easy to learn and get up to speed on Good storage

Works great for work and for casual gaming!! Ni lag whatsoever on anything. Big screen and plenty of plugins. Love the touchscreen, even if i dont use it often. The fingerprint is very nice and convenient for quick login.

I’ve been using this laptop for a few weeks now and it’s been amazing. The performance is super smooth — boots up fast, runs multiple apps with no lag, and the display is crisp and bright. Battery life easily lasts a full workday. It’s lightweight, well-built, and great for both work and streaming. Definitely a great value for the price!

Easy to use. Nice big screen .The battery life is great. The laptop works well for my needs.

We needed a new laptop to replace our old Dell and I was looking for the fastest we could get for the money. Had to be at least the AMD 350 processor with 16GB memory and 1TB SSD and was having a hard time finding one. Walked into Best Buy on Black Friday and wandered over to look at the laptops and saw this Dell that I hadn't seen on their website. We ordered it and after arriving and getting started I'm so happy with the speed, keyboard layout, size of screen - for the money, this is a great laptop. We won't do any gaming but for normal browsing, shopping, spreadsheets etc I can now open the laptop and just get started without having to wait for an eternity.

I absolutely love this computer! It is fast, storage is amazing, and the computer is light weight!!

So far this laptop has been amazing especially for the price I got it for! The only thing I had to get used to is the number pad but once I was used to it being there it’s been fine! The fan is a little on the noisy side but it doesn’t bother me because my last dell sounded the same. If I had to pick one other thing to say I slightly dislike is opening it up isn’t seemless. But definitely worth buying !!

it does everything i need and more. even touch screen for easy interaction. super fast and the screen is top notch