The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
Rated 5 out of 5 stars
Happy Customer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking a laptop for my job and all the software that i require.
The result of this laptop is great.
Im happy with it.
10/10
I would recommend this to a friend
Cons mentioned:
Wrong power supply
Rated 3 out of 5 stars
Dell refurbish
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer is fine, the only complain I have, is that I received the wrong power supply, and when I complain, Best Buy asked to return the lap top. Best Buy must improve the selection of the refurbish companies.
No, I would not recommend this to a friend
Pros mentioned:
Windows 10 pro
Rated 4 out of 5 stars
Great value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you need a computer running Windows 10 Pro this is a must have!
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop for media viewing.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with my new laptop. Setup was a breeze, it literally took 5 minutes to get everything up and going. I love the larger screen size, as I can view streaming movies and they look great. The touch screen is a convenient luxury I did not have in my last computer and comes in handy. Sound quality is very good as well. I highly recommend it.
I would recommend this to a friend
Cons mentioned:
Durability, Refurbished
Rated 1 out of 5 stars
Worst decision ive made in a while
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop didnt last 6 months. I didnt realize that "Refurbished" meant that they would take 4 year old laptops and resell them..
No, I would not recommend this to a friend
Pros mentioned:
Good for technicians
Rated 5 out of 5 stars
Good for my need
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for the use that I have for technicians that are on the road.
I would recommend this to a friend
Rated 4 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. Perfect monitor size for traveling light weight.
I would recommend this to a friend
Cons mentioned:
Product advertised
Rated 1 out of 5 stars
Specified extras NOT included.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been the worst experience trying to purchase a refurbished laptop from BB. Bought 2 identical laptops: one was fine, the other did not have (at least) the backlit keyboard which I need. Returned the one that did not have the specified extras, and ordered another of the same 5580 refurbished laptop. i just received it and wala, no backlit keyboard. Why is it so difficult to receive the product that is advertised!
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm definitely loving the new "refurbished" PC. You picked a very good team to give this new life.
I would recommend this to a friend
Cons mentioned:
Screen
Rated 1 out of 5 stars
Junk
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Junk. I was sent this and it crashed during the initial setup. They sent a replacement and it didn't work either. The hinges on the lid were broken. They sent the third one and you couldn't see what was on the screen. Don't waste your time or money. Joy something company refurbishes these and they are worthless.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Kool and relatable
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Standard product, very fast start time and great process speed.
I would recommend this to a friend
Rated 5 out of 5 stars
Dr dell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For your money hands down one of the best laptops out there, i love the 15.6 inch screen
I would recommend this to a friend
Rated 5 out of 5 stars
great price!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
works great!! Great price! I haven't fully explored this product but love what I have used