Customers are pleased with the picture quality, smooth frame rates, and high refresh rate of the refurbished S2716DG monitor. However, a significant number of customers reported issues with dead pixels and screen damage upon arrival or after some time of use. Positive feedback focused on the crisp and clear images and the enhanced gaming experience. Concerns centered on the presence of defects affecting screen quality and requiring replacements.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
Rated 5 out of 5 stars
Great price
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy has amazing refurbished items. This monitor is a great addition to my setup.
I would recommend this to a friend
Pros mentioned:
Fps
Rated 5 out of 5 stars
Awesome Gaming Experience
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great monitor, smooth FPS, good color and the GSYNC is much better than the free sync monitor I had previously.
I would recommend this to a friend
Rated 1 out of 5 stars
Bad monitor
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has screen burn in after a month was not a good product
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Desmond,
Thanks for your review and we're sorry to hear about the screen burn that you experienced with your new monitor. Here's an article related to preventing and removing screen burn from your monitor: https://dell.to/2Ql1oxD.
Best, Bryan@Dell
If you require further assistance, you can contact Dell directly with the information below Chat or Call: https://bit.ly/DellSupportTeam Phone number to Dell: 1-800-624-9896
Rated 4 out of 5 stars
Great overall gaming monitor with a classy look
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This monitor performed well with a beautiful ndisplay. However due to shipping my came damage in the top left corner however everything else about the monitor was great. Stand isnone of the best with tilt and height adjust
I would recommend this to a friend
Rated 3 out of 5 stars
Average, good for only 3.5 years
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
3 years and 6 months of use, 3 hot summers. on and off gaming. mostly browsing, movies, work. connected to both mac and pc.
monitor is starting to cloud/smudge along the upper right corner; de-laminate. this refurbished unit from best buy was defective and dell provided me with a replacement; which is also refurbished. this was my first "nice" monitor since it had g-sync. its a shame these monitors are only good for 3.5 years. seems like edge de-lamination is a common issue with these models. dell even gives it a name "yogore/mura defect". nothing can be done. i had my fun (average), now its time to buy a real big boy monitor that doesn't have "yogore defect".
i would not buy another "gaming" dell monitor. knowing its only good for 3.5 years.
No, I would not recommend this to a friend
Pros mentioned:
Fps
Rated 5 out of 5 stars
Awesome monitor for gaming
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The main reason I got this monitor was to boost my fps in-game because my 60hz monitor wasn't cutting it anymore. When playing almost every game I get on average 150 fps... amazing!
Also I'm under high suspion the S2716DG was actually new. Everything had plastic still on it and couldn't one bit of ware on the stand or monitor itself. Thanks Best Buy!
I would recommend this to a friend
Cons mentioned:
Dead pixels
Rated 1 out of 5 stars
1 Singular Bad Pixel Ruins the entire Experience
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is not a cheap monitor. Even with the discounted price on top of the refurbished price, a singular bad pixel in the middle of the monitor results in a 1 star. This pixel decided to start being bad quite literally 30 mins until I was no longer able to return/replace this thing. Now I get to live with this very expensive stuck pixel. Yes, I can "fix" it. But it comes back. It has come back every time I turn on the monitor. No amount of those RGB videos fixes this thing. It just comes back. I really am upset. Not sure what refurbished means. I guess put it back in a box and ship it as is? Who knows. I'll try to post a picture of it later.
No, I would not recommend this to a friend
Cons mentioned:
Dead pixels
Rated 1 out of 5 stars
Do not buy any Monitor refurbished
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this monitor and had to return twice due to 2 dead pixels every time. The Geek Squad team does not seem to do rigorous testing on the pixel problem
No, I would not recommend this to a friend
Cons mentioned:
Screen
Rated 1 out of 5 stars
Damaged
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upon receiving- a large scratch was present on the screen. How did this pass quality inspection? Best Buy wouldn’t replace the monitor. They only gave the option of refund.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Based monitor
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Yeah its based. Like completely and seriously based. The other reviewers here are stupid and dont know how to use a computer monitor or spell definitely.