Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,889.99
Clearance
The comparable value price is $2,099.99

Customer reviews

Rating 4.5 out of 5 stars with 108 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the XPS 14's overall performance, processor speed, and screen quality, with users appreciating its sleek design and portability. The laptop generally has sufficient RAM and storage capacity for various needs. However, some customers have expressed concerns about the battery life and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 108 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Great for school. Easily customizable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Oscar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad battery life but everything else is so goated tbh

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer a lot better than my last. I’m great full for the help in the store

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Hamerenoah

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for church works great not use much yet. I like the size and speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with item, very good price , but computer was very dirty and with sticker which to remove took me 1h ....

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My new sleek computer with Ai

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sleek and easier to use for an octogenarian because of the touchscreen possibility.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for IT, gaming and for much more. Just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice and friendly computer purchasing 50% sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking laptop. Perfect size and very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Sleek Design

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suitable but its price is relatively higher The keyboard provides a pleasant typing experience with responsive keys and a satisfying amount of travel

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great computer thus far!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop and all the features, Really easy to use and a great smooth keypad as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I love it. I works perfectly and I will recommend to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it didnt have a numerical keypad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have difficulty reading sometimes. i didn't read that there wasn't a numerical keypad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    dell xps 14

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    speakers stopped working after 2 days of use would definetly not recomend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell - XPS 14

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice PC, happy with the purchase - value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. But when I was loading big file it respond slowly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need Nvidia GeForce option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup! However could have been better with the Nvidia GeForce option.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Open box quailty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box “excellent”. Noticed scratch on case seam and screws. Ran bios history which showed case opened and battery removed. It was either repaired or someone purchased and switched battery. Returned for a refund. Dissapointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Employee & Dell Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to also mention that Sheldon from the Geek Squad - Citrus Park Tampa store was excellent. He assisted me with setting up the programs in my computer and other computer related matters. He's an excellent Best Buy employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony tv picture and sound quality is incredible. Best tv i ever bought thanks

    I would recommend this to a friend
Sponsored