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Customer Ratings & Reviews

Your price for this item is $746.99
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The comparable value price is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 177 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the XPS 15's performance, screen quality, ample RAM, and lightweight design. However, some users cite concerns regarding battery life, the high price point, and occasional overheating issues. Positive feedback frequently highlights the laptop's speed and sleek aesthetics. A few customers also reported Bluetooth connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 177 reviews
  • Pros mentioned:
    Design, Processor speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Smart design, great battery and combo of the i9 and RTX graphics card lives up to the hype.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was due for an upgrade from my old laptop, and this machine has not disappointed! I also bought the recommended docking station and was up within an hour after running updates and hooking my monitors up to the docking station. This machine is lightening fast and I can run multiple instances of Visual Studio, SQL Server, and many Chrome tabs without it ever skipping a beat. I’d HIGHLY recommend this machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, sturdy and capable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose this model over the newer Dell XPS 15, because it was easier to upgrade with an extra SSD and Ram bought from Amazon than the newer model. This allowed me to save a lot of money for a more robust system. Also, I did not like the newer model having the function keys row outside the keyboard just for a fancier look. This laptop is pricey, but I can use it as a true desktop replacement. Great display size and resolution. It looks professional, beautiful, and feels sturdy. It is a bit heavier than other 15 inches laptops, but my experience with previous XPS for Dell is that they greatly outlast other cheaper options, not only because they resist the pass of time very well, but I have noticed that after 4 or 5 years of use, they keep up really well with technology changes. To make things better, we also got 36 months no interest payments because we bundled this purchase with a refrigerator that we got at the same time, which made the purchase smoother. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Dell XPS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance of the laptop is great. It comes for a high price but worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Dell XPS 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dell in 4 years, purchased for/by my employer. I love the touch screen! My only criticism is that I wish the battery life were a little longer (about 3 hours). But overall, a good purchase and )I would buy another down the road when the time comes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Just what I expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop overall. Solid display, performance and design. However I wasn’t too happy with the trackpad, it’s good but not as good as a MacBook. I would recommend if you’re a windows user, I think this was the best hardware for a windows laptop there’s out there specially for business use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    This is a beast! It’s awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful with a great display. It crunches through cpu intensive workloads with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My new Intel Evo i9: I'm in love.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome piece of hardware - makes my old laptop look like a Model T. Facial recognition for login is new to me but it is flawless - with glasses, with reading glasses, without glasses it still knows me. I've always loved Intel processors and this one is no exception - awesome speed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Laptop Ever Made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to finally replace my old HP Notebook 15 and this laptop has shown me the wonders of the tech world. I am very happy to have the opportunity to use this computer. l have had no issues whatsoever, not so much annoying bloatware. Was very easy to set up and very fast. The fans and speakers work amazingly. Only con was the lack of ports, but it can be made up for by purchasing a docker.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Incredible laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that this laptop is absolutely incredible. I have never personally had a laptop that is this fast and powerful. I always stick with Dell laptops because they are built the best even though they cost a little bit more than others, and this one for sure did not disappoint me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer I ever had, smooth and powerfull, beautiful, lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    XPS 15 Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XPS 15 is the last bastion of an age of non arm based processors. OLED screen, 32 GB of ram, 1 TB. I bought this version purely because of these things and the F1 Keys. The new XPS lineup has been massacred with the removal of the Function keys.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality laptop. Good screen quality and lightning fast.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect for engineering students !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop/ very powerful and a good graphic quality perfect for engineers and engineering students only con in the battery light and and how when u add a wallpaper it looks very low quality

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop for business or entertainment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great preformer. Can open and edit multiple documents while actively managing a zoom meeting. There is no loss of productivity because of inferior performance. The speakers and video provide excellent quality when watching a movie or just listening to music.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very capable laptop and a great replacement for my old PC workstation. It's everything I expected the Surface Pro to be when I made the mistake of buying that battery crippled machine. Unfortunately, it takes some serious effort to keep Microsoft 11 in check. It absolutely wants you to use "the Cloud" and become one with the Borg.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is computer with great graphics and a good speed for everyday use. It works a little slow for video editing with 4K content, but that is to be expected.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Nice, but not amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial laptop purchased ran into a touchscreen issue within a week and had multiple Bluetooth connection issues...although the connection issues may have been software related and not the laptop itself. Due to the touchscreen issue, the laptop was replaced. The process took 6 hours due to an OS crash during the restore, along with a slow network connection to complete the updates. The replacement laptop seems to function much better than the original, and for paying over $2k I would expect much better initial quality. Hopefully it was a fluke and this lasts a long time. If you don't need a touchscreen, get a gaming laptop!

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi There DaveT,
      Thank you for taking the time to leave a review of your Dell XPS 15. We are sorry to hear that you were experiencing an issue with your touchscreen and Bluetooth connectivity but are happy to hear that your issue has been resolved. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      If you need further assistance, we recommend using the toll-free number or chat link below at your convenience to reach a member of our Dell Support Team.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Processor speed, Screen quality

    Rated 3 out of 5 stars

    Fast laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Love the touch screen. Just wish the screen was bigger but overall a fast laptop.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello BarryM,

      Thank you for taking the time to leave us your review. We appreciate your kind words and are happy to know you're satisfied with your Dell XPS 15 3.5K OLED Touch-Screen Laptop.

      Furthermore, we always strive to get better and reviews like yours help us develop products and services our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products and services.

      If you come across any concerns or questions, we would be glad to help you resolve any issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    So so, looks cool tho.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick this one up a few days ago and Im going to have to return it. Works fine but it had only 16G Ram not 32G and 512 ssd not 1000 as advertised. Not what I ordered. Sku numbers are the same. The battey is about 4 hours or less if using and the power saver is on.

    No, I would not recommend this to a friend