Customer Ratings & Reviews
- Model:
- XPS9530-9565SLV-PUS
- SKU:
- 6540609
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the XPS 15's performance, screen quality, ample RAM, and lightweight design. However, some users cite concerns regarding battery life, the high price point, and occasional overheating issues. Positive feedback frequently highlights the laptop's speed and sleek aesthetics. A few customers also reported Bluetooth connectivity problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop works great. Has plenty of speed and latest technology.
I would recommend this to a friend - Pros mentioned:Processor speed
love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processing is fast and battery life lasts a long time.
I would recommend this to a friend - Pros mentioned:Processor speed
Super Fast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! Perfect size and super fast! It has lots of features!
I would recommend this to a friend - Pros mentioned:Performance
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should for what I need it for my business.
I would recommend this to a friend Perfect solution for a doctorate and work travel.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot rave enough about this laptop. I’m using it to work through a doctorate and my job calls for international travel. This laptop fits my schoolwork and travel perfectly. Thank You Beat buy for carrying this excellent laptop and Dell.
I would recommend this to a friendGreat experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a laptop from Best Buy and I had a fantastic experience. The staff was incredibly helpful and knowledgeable, and they were able to answer all of my questions and help me find the perfect laptop for my needs. I would definitely recommend it!
I would recommend this to a friend- Pros mentioned:Processor speed
Could be 5 star but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This xps has potential to be 5 star but the video card for 4070 isnt the best for gaming which i didnt buy it for. Its been nice for my coding and i9 is stupid fast.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey There Imabusyman,
Thank you for taking the time to leave us your review. We are sorry the 4070-video card on the XPS 15 did not meet your expectations. We appreciate your feedback and will share with our quality team so we can continue to grow and do better.
If you require further assistance, please reach out to Dell Support for further guidance using the toll-free number or chat link provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Nicer in person
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop looks nicer in person than pictures. Pretty well worth the money. Be aware this laptop does not have any USB – A type port in it. Although it comes with an adapter, you will find it larger than desired, so you will probably need to get a smaller one from Amazon or another retailer.
I would recommend this to a friendHappy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new computer. The staff at my local best buy were awesome. They didn't have what i wanted instock but within 2 days it was delivered straight to my front door.
I would recommend this to a friend- Pros mentioned:Performance
Do not miss it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device for working. Delightful performance.
I would recommend this to a friend - Cons mentioned:Bluetooth
Worse computer purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse computer purchase ever. Bluetooth will not stay connected. Sometimes wifi will also drop out. Will not save your settings. I keep blaming windows11 but not sure if DELL also has a lot to do with this train wreck. DO NOT RECOMMEND. Unbelievable they are allowed to sell such junk.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Shooter,
We value your feedback and want to thank you for taking the time to leave a review of your Dell XPS 15 3.5K OLED Touch-Screen Laptop. We sincerely apologize for the numerous issues you have encountered with your laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
Below, I have provided troubleshooting instructions with the full article that can help resolve this issue.
1. Download and install the latest Wireless Card driver. After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router, and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left-side navigation pane, click on Change Adapter Settings
9. Right-click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode.
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
Wireless Networking Usage and Troubleshooting Guide: https://dell.to/2RefLVN
We also recommend that all system downloads and updates are up-to-date and installed. Below, I have provided a link to the Drivers and Downloads page for your computer:
Drivers and Downloads page: https://url.dell.com/cdfcd7
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this my Engineering major son in College. It is a perfect size to carry and fit in his back pack. Engineering program works good with spec.
I would recommend this to a friendThe best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, great price and product, excellent quality and speed.
I would recommend this to a friendMonster Do it all computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall fantastic computer. Moving from a lenovo y730 with 4k display that had hinge issue. This computer packs a punch with all the specs i wanted. Security. Display
I would recommend this to a friendLaptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has met every expectation, with the exception of sound. Luckily I don't require audio except on TEAMS meetings and for that I have an external speaker
I would recommend this to a friendXPS 15
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer. great for working, gaming and some light video editing, you can't go wrong with this notebook
No, I would not recommend this to a friendPurchase of New Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good for ordering our new Dell laptop, receiving it and having data installed to it from our old laptop. Efficient, kind and knowledgeable Best Buy Team and Geek Squad.
I would recommend this to a friendDefinitely Buy. Room for Improvement...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer. Dell should consider a 1200 HD camera for their next version. One of the best Laptops I've had.
I would recommend this to a friendCamera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is good but the camera is blured and not match with the laptop quality
I would recommend this to a friendDISAPPOINTMENT
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many hardware problems, I've already had to replace the motherboard twice. I've always had Dell, but I'm extremely disappointed with the number of defects it's been presenting and I'm decided to switch brands for future purchases.
No, I would not recommend this to a friend