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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 62 reviews

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85%
would recommend
to a friend

Customers are saying

Customers appreciate the XPS Desktop's strong performance and ample RAM, finding it easy to use and offering good value for the price. The large storage capacity is also a plus for many users. However, some customers experienced challenges with the operating system upon initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
  • Rated 1 out of 5 stars

    Dude, I got a Dell.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer as a birthday present. I was wary because Dell has a reputation as being low-quality, but I decided to give it a shot anyway. I drove 45 minutes to the only store in my area that carried it in stock, took it home, and set it up. Everything worked fine that first night. I shut it down for the night, went to work the next day, came home, hit the power button, and..... nothing. Nada. It wouldn't turn on. I checked and re-checked all my wire connections and still no power. Some weird orange light was on at the bottom, but no juice. I unplugged all the wiring and started to pack it back up when I remembered that I had a disk in the CD-Rom. I plugged it back up to give it one more shot and it turned on immediately. Cool. Maybe it was just being a little temperamental. Everything worked fine for the rest of the night, but when I tried to turn it back on the following day, nothing. No power, again. No amount of plugging and unplugging worked this go round either. So, my birthday present it a piece of junk, and I really wish I had just waited to get something better with Windows 10 installed on it. What a waste of time and effort.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent for work at office.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the performance of this computer.

    I would recommend this to a friend
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