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Customer Ratings & Reviews

Your price for this item is $151.99
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The comparable value price is $379.95

Customer reviews

Rating 4.1 out of 5 stars with 104 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the espresso quality, ease of use, compact size, and sleek design of the DEDICA Espresso Machine. The removable water tank and quick heating time are also appreciated. However, some customers have reported issues with pressure, noise level, and the light weight of the machine.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 104 reviews
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love to make her own espresso. She loves this unit

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    10/10 Potential

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would absolutely recommend this to somone looking for a compact yet effective espresso machine. It has a learning curve, its tamp pressure varries based on bean roast.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Bernie, we hope you continue to enjoy the coffee-making capability with our De'Longhi Dedica Espresso machine. Thank you. DeLonghiResponse

  • Cons mentioned:
    Pressure

    Rated 2 out of 5 stars

    Ive Given Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is an espresso extractor. It fits nicely on counter. Now the bad stuff: Didnt last 2 yrs press stopped working Way way way over priced I figured for almost $350 I should get some way awesome drink. But it was just me making it not the machine. Wasted a lot of coffee and time. Frother does ok no applause Handle if washed in dishwasher comes out looking like cheap gray aluminum. Pain in the rear directions.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are sorry to learn about your experience with our Pump Espresso Machine, and to know the press stopped working is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot this with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great, small espresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually really awesome. Does an amazing job and isn’t that hard to keep clean. I bought a nice mat for under it and now it fits perfect on my counter.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Good expresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good expresso but my mind had been wanting to Breville so I returned it until I’ve saved enough for the machine of my dreams

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue making delicious espresso with our De'Longhi Dedica Pump Espresso Machine. Thank you. DeLonghiResponse

  • Rated 3 out of 5 stars

    Good Espresso machine with no frills

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice espresso machine for the price, it actually has a pretty small footprint so it easily fit onto my coffee bar with my drip coffee pot. A couple complaints I have is after steaming milk it won't always easily switch back to making espresso with out turning it on and off and the tray on top for keeping espresso shots warm after dispensing them doesn't get very hot but otherwise I am pleased with this product

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Solid machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid machine. It’s build quality is on par with the professionals. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quality results. Easy to use. Compact. A winner.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like my title mostly sums it up. I am quite happy with this machine. It looks fantastic. Simple, sleek, basic, clean. Stainless. Black accents. No need for anything else. I love the build. Small, compact, yet solid and a nice weight. Everything just “feels right.” From the machine to the accessories (I do wish they included a little pitcher). In an apartment, and already owning quite a few kitchen gadgets, I needed something small with my limited counter space. At just 6” wide and about double that in length and height, this was perfect for me. As for use, it is all quite simple. The water is always the right temperature, the machine heats up extremely! quickly, and you never have to worry about amounts (once dialed in, you are good). It is also very versatile. The drip tray lets you use either short or tall cups/mugs. The filter allows for single shots, double shots, and pods…so, ground coffee or espresso pods. You can also use a hot water mode for teas, hot chocolates…etc…Finally, there is a frother. Sadly, as much as I love this, my skills are not barista-ready, so my latte art…struggles. The texture of the milk and the bubbles the frother gives you may just fall short of café quality, but you still get great steamed milk and milk foam for your drinks. No complaints here. At all. When it comes to the results, I could not be happier with the espresso coming from this machine. Delicious, balanced, full of flavor and oh, the smells lol. I have been experimenting with everything, and while I am still finding the “perfect” ratios between espresso, milk, foam, and the like, my mornings have been happily filled with cappuccinos, flat whites, macchiatos and many, many, shots. Admittedly, probably too many. All in all, I think this is a great machine. It looks café ready, is compact, built well, easy to use, makes cleanup a breeze, and it absolutely gives you high quality drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Can't live without it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for 1 year. I can't drink previous machine anymore.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Peter, we hope you continue to enjoy making delicious drinks with our De'Longhi Dedica Pump Espresso Machine. Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Espresso Machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my espresso machine! It makes great single and double shots. Great investment

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Jessi, we hope you continue to enjoy the espresso making capability of our De'Longhi Dedica Espresso Machine. Thank you. DeLonghiResponse

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Touch of class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compact design is completely functional and adds a touch of class to the counter.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Paige, we are delighted to hear our De'Longhi Dedica Espresso Machine added a touch of class to your countertop! We hope you continue to make delicious espresso with your unit. Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for coffe lovers, it works amazing for few people

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Roberto, we hope you continue to make delicious espresso with our De'Longhi Dedica Espresso Machine. Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase! Definitely love the brand and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great espresso !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this machine does my expresso !! Even a bad coffee taste good !!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are delighted to hear you are fully satisfied with your unit. Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Home barista

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent expresso machine! Makes perfect coffee every time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good first espresso machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes good espresso. Easy to use. I've used it daily with no issues.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to make delicious espresso for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffeemaker!! I love it! Easy to use! Easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 2 out of 5 stars

    Coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this machine before and it was good but this time when I got my new cofee macheen it did not work even once.when I went to bestbuy store for help they did not even help me to show how to use it.I thought it must me new model and I might not know how to use it but nobody was there to help me.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Dear Preeti, we're sorry to hear you are having a negative experience with your Dedica Pump Espresso Machine, and to learn you had trouble setting up and using your unit is disappointing. Customer satisfaction is our top priority and we would appreciate the opportunity to get your feedback and work together to resolve this issue. You may reach us at 1-800-322-3848 Monday - Friday from 10:00 am - 6:00 pm ET. or via our convenient web chat feature found on our Delonghi website. Thank you. DeLonghiResponse

  • Rated 4 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A workhorse entry level machine, just use filtered water and keep it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Performs well for entry level and looks excellent.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the metal finish. It's easy to clean. And it goes so well with all the other black/metal finished appliances in my kitchen. And I really appreciate the compact design. It doesn't take up too much counter space at all. But some of the parts feel a bit flimsy and looks as if it could deteriorate sooner than wanted. It seems like it's a bit difficult to get a drink wrong. Especially the foam portion. I love gobs of foam and this is easy to achieve with the steam wand. Almost makes you feel like a pro...almost. It is a 1300W machine so you might want to make sure you are not using any other appliances on the same circuit or you could trip a breaker. Especially if you have a kitchen that's served with 15 amp breakers. Speaking from experience here. It could end up being a bit frustrating. And that's not exactly the fault of the machine either. Really dig the size, the aesthetic, and all that foam. I think some parts could have been built with better materials. But overall, this machine looks great and is working wonderfully thus far. Not a terrible price for something entry level that gets the job done. And it could pay for itself pretty quick given what the price for even a bad cup of joe could be.

    I would recommend this to a friend