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Customer Ratings & Reviews

Your price for this item is $229.95

Customer reviews

Rating 4.3 out of 5 stars with 47 reviews

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89%
would recommend
to a friend
Page 1 Showing 1-20 of 47 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleanup, Coffee, Ease of use
    Cons mentioned:
    Plastic

    Rated 4 out of 5 stars

    Nice value machine, all things considered.

    |
    Posted .
    Owned for 1 year when reviewed.

    Overall, I am very pleased with this this Espresso maker. It is certainly not a top of the line model but on average does the job very well for making espresso, americano's, cappuccinos, and lattes. My only reservation about this unit is it's frothing ability for milk. I find it quite challenging to get steamed milk that has very tiny froth bubbles, And thus it's hard to get the Super smooth, silky milk froth. I've had this machine since spring of 2020, and it is still producing high quality espresso and quite decent lattes and cappuccinos. I don't think you can go wrong at this price point. Pro’s: • Fast espresso: some reviewers are dinging this for having to wait 15 minutes. You don't have to. The water is hot relatively quickly and you can just press a water shot to heat up the handle and metal components that touched the coffee. • Fast steam: the steaming unit heats up quickly • The water reservoir holds enough for many shots of coffee before having to be refilled, and is easy to refill without removing it entirely. Just slide it out partway and use a pitcher/water bottle to fill it. • Stainless steel components, particularly along the pathway where coffee contacts the materials the unit is made of. People complaining about the amount of plastic on this unit need to pony up more money for an espresso maker that's all stainless steel. This is a good balance of form and function, and thus value. • The cup support base is easily removeable so you can press shots into larger cups. It also make it easier to clean. • The cup warming plate at the top is a nice touch, along with the rails. Great place to put parts to dry after rinsing them post-shot. • The frother parts easily disassemble for cleaning. Nice plus here. Cons: • Plastic parts: the surface color layer is already wearing through on the most used/washed parts. Using plastic that’s solid color through and through would fix this easily enough. • Tamper is useless. I use a stainless steel one. Easy to apply downward pressure.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, thank you for sharing your detailed thoughts with us regarding our De'Longhi Pump Espresso Machine. We appreciate your feedback and hope you continue to make delicious coffee with your unit. Thank you. DeLonghiResponse

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleanup, Price, Steam
    Cons mentioned:
    Shots, Water

    Rated 3 out of 5 stars

    Middle of the road machine.

    |
    Posted .
    Owned for 1 week when reviewed.

    Positives: 1. Great price point 2. Milk frother works well... takes awhile but eventually gives a good froth 3. Speed of delivery of espresso is good 4. heating top is a nice feature 5. Steam comes out pretty good 6. pretty easy cleanup Negatives 1. It is really small and as such leads to usage issues. 2. With the non-removable tamper... I have burned my hand where the espresso attachment attaches, almost every time i use it. 3. the frother arm is really short you end up with a ton of froth on the top of it, which is a pain to clean 4. It doesn't stop pushing water out of the espresso delivery system (yeah im not all up in the correct terms) but either way it just keeps going till you turn it off manually 5. the whole machine flexes when you attach the espresso dispenser, and as such i'm worried about breaking it. 6. you cannot do steam and espresso at the same time... it is one or the other... hence the need for the heater on top to warm the cups prior. 7. the height will only take really short shot glasses for the espresso as such 8. the 15 min warmup is not bad as it will push a shot through rather quickly 9. the scoop even at level for the double espresso puts too much in, and there is no way to generate a single shot coming out of one hole... no matter which way you look at it, you need to use a wide cup or two shot glasses to capture it, then judge what is exactly 1/2 a shot for the two sides (assuming you use single shot adapter). 10. steam lever is flimsy and i never remember which direction to turn... they should put an arrow on it.. Mine happened to be delivered in a cracked state. There was no damage to the shipping box nor was there damage to the internal box which means that it was packaged that way. They need to have better quality control.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value minimal maintenance.

    Posted .

    Great value, 6 years and working strong. Easy to operate, clean and maintain, looks ok. Can’t go wrong for the first time owner with an espresso machine.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, it's great to hear our De'Longhi Pump Espresso Machine continues to provide you with great espresso over these many years. We hope you continue to enjoy making espresso with your unit for many more years to come. Thank you. DeLonghiResponse

  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    It will do the job

    |
    Posted .
    Owned for 1 month when reviewed.

    This is an excellent machine, but don't over pack the coffee. The water pump on this model can go on you. So get an extended warranty. There's no timer so you have to judge by eye.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to make delicious espresso with your unit for years to come. Thank you. DeLonghiResponse

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Expresso machine

    |
    Posted .
    Owned for 6 months when reviewed.

    Works Great! I now make my own expresso coffee and some other beverages instead of paying somewhere else.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to make delicious espresso with our De'Longhi Pump Espresso Machine. Thank you. DeLonghiResponse

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very good espresso machine

    |
    Posted .
    Owned for 5 months when reviewed.

    It make great espresso, it is quiet and st the same time quick. The only thing for me is the size, it slightly bigger than any other espresso maker and the water container is kind of difficult to use, but overall its great espresso machine with nice stainless steel finish and its with the money.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    So far, so good!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I purchased this for my college-age son. He's all set up in his dorm room with this expresso machine and several related purchases that he's made to go with it such as a milk frother, coffee bean grinder and more. It's only been in use a few weeks, but he really likes this so far.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Scottnkel91

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Bought this for my daughter for Christmas. She works at a coffee shop and wanted one herself. She really likes it

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good espresso machine for beginners

    |
    Posted .
    Owned for 1 month when reviewed.

    This machine is good to get the basics down for espresso making and milk frothing. Not exactly top of the line for those who know their espresso making, but a decent machine nonetheless.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great first espresso machine.

    |
    Posted .

    Great machine for a first time home espresso maker. One of the knobs were broken right out of the box unfortunately but other than that we are very pleased with the machine.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great equipment for home use.

    |
    Posted .
    Owned for 2 weeks when reviewed.

    This is one of the Best Espresso machine ever made. We use it daily.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome !!

    |
    Posted .
    Owned for 1 week when reviewed.

    Was hesitant at first but for the money this is a great buy. Makes awesome drinks !!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic bargain for a cup of joe

    |
    Posted .

    This is a great machine. I will buy from DeLonghi again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice

    |
    Posted .

    instructions are lacking but you get the hang of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    Posted .

    Our first espresso maker. No complaints. Great product so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bang for buck

    |
    Posted .

    Probably the best value I've found in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleanup, Price, Steam

    Rated 3 out of 5 stars

    Works well...But has issues

    |
    Posted .

    The DeLonghi stainless steel espresso machine appears to be well-constructed in comparison to others in this class, which is not surprising as it's rather more expensive than most others in its class. In operation, it works exactly as you would expect of these machines, and it has the quietest pump I have ever owned. It also has a feature that's become increasingly rare in this group: It can dispense hot water from its steam tube for making tea or cafe americanos. ON THE OTHER HAND: The first thing I do with any machine like this is to see if I can pull the plastic frothing attachment off the steam tube (I can), because frothing attachments produce stiff, sudsy foam that's acceptable only if you don't know what a good microfoam is or how to make one. But the end of the steam tube is also plastic -- which is OK, but the tip is pointy, making a microfoam surprisingly near impossible to achieve. So I mostly make lattes. But that plastic tip is ALSO removable for cleaning, an especially welcome feature. Although you can dispense hot water through the steam tube, you have to open the steam valve AND press the "brew" button (the order doesn't matter); I once had a machine that could figure out that if I opened the valve WITHOUT the "steam" button pressed, I wanted hot water. The microfilter insert screens are multipart units with crema enhancers, which I'm not enthusiastic about. But they disassemble completely for cleaning, which is nice. They drop right in the portafilter with no friction to hold them. There's a lever neatly tucked into the portafilter handle to hold the insert in place while dumping out the puck, but it hardly works AT ALL. So I just dump the insert into a saucer, and when it cools I try to shake out the puck; accidents are just begging to happen. It's very easy to see how much water you have in the clear plastic tank, but if you want to remove it to fill it, there are two tubes sticking down into it that you'll have to relocate in place when you put the tank back. But if you fill it with a pitcher or bottle like I do, you'll find pulling the tank partway out like a drawer is VERY convenient -- and besides, there's no check valve to start leaking if it gets used too often. Only time will tell if the DeLonghi is as sturdy as it looks, or if its minor issues prove too much to put up with. But if it does last, it's money well-spent, because it performs well.

    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Coffe

    |
    Posted .
    Owned for 1 month when reviewed.

    It drips a lot when you turned off ... you need to put extra container

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, We're sorry to hear you are having a negative experience with your Pump Espresso Machine and to learn your unit leaks when turning off your appliance is disappointing. We set high standards for our products, testing our units both in our labs and with consumers to ensure we have a safe, quality product with the right features and benefits. Customer satisfaction is our top priority and maintaining our reputation of quality products with quality service ensures we get better every day. We would appreciate the opportunity to get your feedback and possibly find a more suitable option for your needs. Our customer contact information including our convenient web chat feature can be found on our Delonghi website. We ask that you please give us a call at 1-800-322-3848 for further assistance with this matter. We apologize for any inconvenience this has caused. Thank you. DeLonghiResponse

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Price
    Cons mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Espresso machine

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Excellent machine for home use. Easy to use and clean. The downside is the water tank. Depending on where on your counter the unit is placed, filling the tank can be burdensome. The unit will also need more frequent cleaning and or rescaling then my previous unit. The price was fair for the output obtained.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are delighted to hear you think our De'Longhi Espresso machine and hope you enjoy your unit for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use, Price, Steam

    Rated 4 out of 5 stars

    Good for the Price

    |
    Posted .

    This Delonghi Espresso maker is a nice little machine for the price. Attractive simple design & easy to use. Makes a nice pumped espresso quickly and with a nice creama finish (although I wish it was the finished product was a litttle hotter). The only drawbacks: 1. The water container is small - you'll refill it often. 2. The steam wand is lacking in force - I have found it is better & easy to get your milk steamed/frothed if you take off the large plastic cover that comes with and just use the wand extension inside that cover

    I would recommend this to a friend