Customer Ratings & Reviews
- Model:
- EC9255M
- SKU:
- 6573737
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the La Specialista Arte Evo Espresso Machine with Cold Brew for its ease of use, cold brew capability, and steam wand. Many users appreciate how simple it is to operate, even for beginners, and they rave about the delicious cold brew it produces. The steam wand is also a hit, with users praising its power and ability to create silky micro-foam. However, some customers have expressed concerns about the grinder, with a few reporting issues after only a short period of use. Additionally, some users have mentioned that there is a bit of a learning curve when it comes to using the machine, especially for those who are new to manual espresso machines.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cold brew rocks love this thing compared to my other Delonghi
I would recommend this to a friend It’s ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get it dialed in for espresso. But other functions are flawless
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Eddie, We really appreciate your feedback and are glad to hear that the other functions of your machine are flawless. If you need assistance selecting the beverages that your equipment can produce, please feel free to chat with a live expert at https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right
If you have any other questions or need further assistance, please don't hesitate to reach out.
- Pros mentioned:Ease of use
Best expressio machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this item! I use it every day i make protein coffee and i love it
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my gf. She absolutely loves it..
I would recommend this to a friend Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome espresso machine. You have your option on how hot you would like the americano. This espresso machine will tell you when to clean, add water. Would recommend to a friend.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy!
- Pros mentioned:Coffee quality
Great machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes better espresso than dutch bros. Drink OZO!!
I would recommend this to a friend - Pros mentioned:Coffee quality
Good coffee, has issues too soon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great coffee unfortunately there is a water leak after only one year.
No, I would not recommend this to a friend - Pros mentioned:Coffee quality
EXCELLENT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee machine! Love it. I used every day to drink my expresso in the morning and my americano in the afternoon & evening.
I would recommend this to a friend - Pros mentioned:Ease of use
Hype
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it, it's super easy to use and keep clean.
I would recommend this to a friend - Pros mentioned:Ease of use
Beautiful Brew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my espresso each day, I have had iced, Americano, and double espresso. Easy and beautiful machine.
I would recommend this to a friend Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was great. Price was reasonable. Haven't opened it yet, still using my old one.
I would recommend this to a friendGood product.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the order! Cold Brew will expedite the calibration required.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy!
La Specialista coffer maker
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wors well, nothing special is not a year old yet and the grinder started sound weird, I notice malfuntioning thus call for an specialist
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
We’re sorry to hear that your grinder is malfunctioning, especially so soon after purchase. We understand how frustrating it can be when a product doesn’t perform as expected. It sounds like the issue might require a specialist to look into it, and we apologize for the inconvenience this has caused. Please don’t hesitate to contact us at 1-888-977-3578. We are available Monday to Friday, from 9 AM to 8 PM EST. We’re here to help!
Wonderful machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband as a Christmas present. He’s infatuated with it.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Maricela, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy!
Good product, great coffee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this machine. The only thing I do not like is it does not froth the milk. It will steam it. I bought a frother separate from the machine. Otherwise, it's great!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that looks good on the counter. It was worth the price tag.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Logan, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy!
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, quiet, coffee grinder works perfect to your desired brew.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy!
- Pros mentioned:Coffee quality, Ease of use, Grinder
Quality cup in an attractive package
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The De Longhi La Specialista Arte Evo has proven to be a quality coffee making machine. The integrated burr grinder is great! Quickly and easily produce a fresh cup of espresso using this machine. I was able to have it up and running in less than 10 mins from unpacking. It's easy to use, easy to clean, and has some flexibility in that it can make cold brew as well. The Americano option to me was a little under watered. But still tasted pretty good. My only real complaint is regarding the steam wand. It is placed in a strange spot and is long, so it makes it kinda difficult to pull your steamed milk when using the included vessel. The manufacturer states it can crank out 15 bars of pressure. I've no real way to verify that, but I did have one cup fail to extract when I selected the wrong grind and fill depth for the type of bean i was using. So you'll have to experiment a bit to get it right, but the manual does contain some easy to follow examples to try. It comes with several accessories to help keep you brewing. A cleaning brush, a steam wand cleaner, 2 filter sizes, a hefty tamper and a pad for resting the device on while you tamp. It's also a very compact unit with little space wasted. It is still large and will take a bunch of space on your counter, but they didn't make it any more bulky than it needed to be. I would recommend it to any coffee enthusiast.
I would recommend this to a friend Quality product that improves coffee experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Takes some getting used to after using pod-based systems, but well worth it. Look forward to learning more and how to improve.
I would recommend this to a friendEspresso machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good. Steamer wand is a bit loud. Haven’t had to get coffee at stands lately.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to fully meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
