Customer Ratings & Reviews

Gets a lot of stuff about the floor, However I need some elbow grease with it. Was Hoping for a little more aggression I would suggest mopping first and Using this second. For the average person it would probably work really really well I'm just a clean freak.

I dont know how i went so long without this!! I love how clean it makes my floors feel and so quick!

I love this steamer just wish that the box would be taped before shipping. I had to have it replaced thank god best buy took care of that and sent out another right away they are great to work with and very efficient. I love their products

Really easy to use. The only down side is that doesn't swivel.

Got a "deal" on this steam vac for $30 on sale. Used the unit two times - on the third use, the unit would turn on, but would not produce steam. Best Buy warranty = 30-45 days. Must contact Dirt Devil, spent hours on phone with 'customer service'. Offered to replace if I mail in old unit cord and model sticker. Would NOT purchase again - does not work that good on tile floor. I prefer my traditional mop. Difficult to fill water, feels flimsy, doesn't store easily, doesn't seem like mop heads will last very long.

I purchased this with doing my carpet in mind. Have used it so far to mop the tile (Have alot of it) and it does a great job. Decided today that I would attempt the carpet and WOW. I was fortunate enough to get this for $30 and the value is unbeatable. yes I am spending a bit more time probably then I would with a more costly unit but now I know when I want to upgrade I will defiantly stick to steam mops that are reasonable. So far I have seem a lot of complaints that after 2-3 xs they didnt work I havent had that problem at all. This cleaned my carpet and believe me when I say it was dirty (had a sick 18 yr old cat) its cleaner than I imagined. I fully recommend this. Going to get one for my daughter who is just moving out on her own.

I was really skeptical before I bought this mop. I read reviews on the shark steam mop and this one and people either hated it or they really loved it. Well I decided to give this a try and it actually works really well. my floors are now clean and I'm really glad I made this purchase. There is a black triangular piece that the mop comes with. You are supposed to place the cloth pad around this piece and stick the bottom of the mop into that. I recommend just putting the cloth pad around the base of the mop without the black triangular piece. I used the piece and it is not very secure when you are pushing around the mop. The mop would constantly come out and would drip steaming water all over the floor. I tried using the mop without the black piece and it worked great.

I purchased the dirt devil steam mop (black) with much excitment thinking I was going to have clean floors, however after using it just three times it quit working. Waisted my money on this product. It was hard to push, ran out of water to quickly, too small of water tank, two long of cord and the list of warnings went on forever. I believe this product should be jerked from the shelves so customers can spend their money on another brand that will work.

I have a 10 ft. by 18 foot floor I wanted to keep clean. Used product twice and worked fairly well, a little hard to push. Used only bottled water as directed. On the 3rd use it would not steam at all! Followed all directions. Now have to cantact Dirt Devil for warranty and they are not help full. Should last more than 2 floor cleanings for 180 square foot floor. Product also feels cheaply made at pivot joint and in handle.

We just purchased the Dirt Devil Steam Vac and it works GREAT! The cost versus the units cleaning power is terrific. We have a very large kitchen and it cleaned the entire room with only one fill up and the unit heats up really fast. We recommend this product to anyone who is into a quick and easy way to clean their floors.

I've used this a couple of times to clean my kitchen and bathroom floors. Overall, I feel it cleaned up most of the grime. I do suggest doing an initial vacuum to pickup loose dirt and hair. I've noticed that excess dirt gets pushed around at a certain point, so this is more of a finishing tool. The tank is also kind of small, so if you have a kitchen, you'll need to refill it a couple of times.

I love this steam cleaner! It works so well on my hardwood floors. I love how easy it is to set up and use. The cord is long enough and the water "tank" is enough IMO. Excellent product!

My daughter bought one when she was training her puppy to clean the tile from accidents, that was two years ago. She loved it and still has it. We bought a family lake home last year and I decided to get one for cleaning the tile and wood floors so people wouldnt have to do it on their hands and knees. Everyone loves it. It gets used at least one a week on about 1000 square feet of flooring and we have had no problems with it at all. Two of our family members have bought them after using mine and love them. I am going to buy another one for our home to clean my entry rugs and wood floors. I wouldn't hesitate to buy this product.

i have a chihuahua, a cat and two kids. i love this thing because its fast and easy to use. it is versatile enough for all tile and carpet. quick drying. kids even were able to do their own room. the light lets you know it is still on so turn it off when you are done and there will be no emergencies :)

I have a couple of other Dirt Devil products so I thought I would give this a try. It did not meet my expectations, especially since I had used my friend's Shark Steam Mop before. It was very poorly constructed, felt cheap and did not perform to expectations. I had to refill the tank 3 times just to clean my living room. I have since returned this and bought a Shark, which is the newer version and a much better value. Dirt Devil seems to have not thought much about this new product.

Great steam cleaner. Works well on tile and carpet. Great design for getting in corners.

First of all, the day I was expecting my steam mop, the delivery guy just dumped the product on my doorstep. What was strange is that I was in my living room where my front door is located. Didn't hear a knock or anything...just shuffling of feet and the sound of the delivery truck leaving. This was not bestbuy.com's fault so I'm not going to point them out on this.. BUT when I saw the package, the product was shipped in its original box. The company should know by now that people in shipping services are not the most careful people in the world. The box itself was flimsy and it appeared that it went through a lot. Anyhow, nothing was cracked nor were there scratches, but I feel that it could have been packaged to prevent potential damage. SO when I filled when I assembled the steam mop (as per instructions) the unit still did not work. The light didn't even go on..nothing. I waited a few minutes thinking that it just needs time (item is supposed to start releasing steam in 30 seconds). As I mentioned before, It didn't look damaged by the shipping, yet I have no idea why it didn't turn on. To my dissappointment, it didn't work so I went directly to the store and traded it in with the Dirt Devil Gator since they didn't have this item in stock. Got a refund and costumer service was excellent. My overall review is that product look painfully flimsy and seemed like it could break after a few uses even if it did work. The base of the mop stick which connected to the steamer made weird noises which didn't sound too good (it wasn't cracked or anythng though). I personally would not recommend buying from this site, or even any other online site. I am also not confident in this product itself. Not sure if you guys still want to buy it, but hey..maybe it will work for you guys.

I am new to trying the steam products, after seeing them a lot on tv. Based on this product, perhaps I will stick to my swiffer or try a different brand.

I am not happy with my new Dirt Devil Steam Mop. First, this is poorly constructed and cheaply manufactured. Second, it leaves my floors wet, not damp, but wet. Third, it does not clean. This is my first try with a steam mop and I am not happy with the results from Dirt Devil. I will give someone else a chance.

Love it love it love it... That is all I have to say :)