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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 91 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are delighted by the Phantom 4 Advanced Quadcopter's superb camera quality and ease of use, finding it simple to operate and produce fantastic images. Its impressive range is also frequently praised. However, some users experienced issues with battery life, requiring additional batteries for extended flight times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 91 reviews
  • Pros mentioned:
    Camera quality, Ease of use, Range

    Rated 5 out of 5 stars

    Easy to fly and great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first drone. It is very easy to fly and has a great camera and awesome range.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Range
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great drone, and videos are exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an initial run in with a non charging battery, I was able to get in the air with this drone, and since the price was higher that I wanted to spend, I took the time to learn the ropes, before venturing out. I have put in 30 flights, and the videos I am getting keep getting better. The software has so many options that it will take time to utilize the drone to maximum capability. Range is impressive, and the video is so clear on a large screen TV, that you'd think it was taken from a helicopter.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    DJI has done their homework!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a good quality drone in our photography company in order to expand and reach for the tougher shots. Almost from the start, everyone understands the DJI controls easily, and the camera isn't bad. It's good enough to work with. I think we've done 50 flights ranging from Denver sky scrapers to Alaskan lodges, and I know that I'm now a dedicated DJI fan. I love their products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great drone - if it would only work...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flew unit three times...as a novice user it was easy to set up and operate...however, I have a continuing 'gimbal overload' message I cannot resolve and a more recent 'data error' that prevents my unit from flying and says I should contact a technician. I bought a drone to fly, not to pursue technical corrections. I was able to fly three times with the gimbal overload condition, but now the unit will not fly unless I can correct the 'data error' condition. Seriously thinking about a return trip to Best Buy to return for credit and look at other, more reliable drones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very easy to fly for a newer pilot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The P4A performs very well. I am only a novice pilot, but I have already begun to enjoy some of the more advanced features. The camera takes some amazing stills and the video is very smooth and crisp. When using the intelligent flight mode, you can focus on setting up the perfect shot or video. This is my first Phantom, so there may be some shortcomings that I am not aware of, but so far, this has been a terrific investment.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DJI Phantom 4 Advanced is an awesome drone for aerial photography and video with excellent range and smart flight modes!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exelent drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for fun and safe fly on any level of expertise. After all update and pre fly test super fun.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good drone, but poor quality control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my drone and bought an extra battery. Pretty easy to set up. You have to go online to find out how to set it up. The online videos are not the best because they didn't seem to be in any logical order. I ended up watching individual's YouTube videos and to get better information. During setup I tried to charge the battery that came with the drone. It was completely dead and would not take a charge. I tried every trouble shooting procedure and it was just plain old dead. The spare battery worked and charged just fine. I took the entire drone back to Best Buy. I spoke with the Best Buy manager. He got me a new battery instead of replacing the whole drone. The replacement battery worked good. I was pretty ticked that I spent $1100 on a drone with a non-working battery. I charged the new battery and took it for a test run. The drone is very easy to operate! I use my Ipad as the monitor which gives a good field of view. The quality of video is amazing and the video looks like something from a movie. Overall, I am satisfied with the drone. I checked out different brands and this one seemed to be the best one out there. The most common issues I saw in all the reviews were dead batteries, poor instructions and horrible customer service. Thank goodness I did not need to get in touch with customer service, otherwise the 4 stars I gave may be lower, Would I buy this drone again? Yes. Would I recommend it to others? Yes, but I would tell them to test it good before the 15-day return policy is up. My other recommendation would be to DJI and tell them to get better customer service and build a better battery. Come on DJI, people are paying $1k + and you can't build a stable battery?

    I would recommend this to a friend
  • Pros mentioned:
    Range
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phantom 4 Advanced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, thank goodness I did my homework prior to going, the sales staff and “drone specialist” was clueless and useless. First one came with a dead battery, had a hard time with the exchange, but finally got one which works and love it. Can go stilling over my neighborhood over 2000 feet away (400ft high) it’s simply great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Excellent drone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drone is a breeze to fly! The camera is very good, I would say it is almost professional quality. I was very surprised by how well it took pictures at night. The only downfall of this drone is that it is not the pro, being The advanced version you only get directional sensors in the front and not in the back. Also the controller is only 2.4ghz whereas the pro is able to use 2.4 or 5ghz. I highly recommend getting the plus version’s that come with the super bright DJI screen on the controller. Mobile devices will work OK but if you spend a little more you will not be disappointed and have to search for shade and hide from the sun while you fly your drone .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Will make anyone a good pilot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drone, or sUAS, is a great purchase for anyone that wants to buy one drone that will last. The technology is so advanced that it can literally fly itself. The drone coupled with the free app, DJIgo4 makes this drone so easy to operate. The 20 megapixel camera shoots crystal clear photos and videos. It can also be used with other apps if you plan to use it for surveying or mapping, like Pix4D. When take your thumbs off the sticks the drone will brake, come to a stop and hover in place. It will even compensate for winds. This is, of course, when it's in GPS mode. If you are experienced and want to fly a little more aggressively you can put it into sport mode with a flip of a switch on the controller. The controller and app are a great combination allowing the pilot to have full control of the drone with the security. I can say the crash avoidance sensors work at slow speed, but I don't have the guts to fly at a wall at full speed to test that. In summary, its worth the one time investment.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have flown it numerous times to 2 miles away with no problems it takes awesome pictures and video very user-friendly easy to say flies up to 30 minutes even worse good and fairly strong wind would recommend it to any beginner or someone at his phone a lot

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy flying. Great camera. Until you can afford an Inspire 2 it doesn't get much better than this, except for the Pro which is more expensive, but the extra features really don't justify the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don't bother with Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does everything you could want or possibly need.The Pro just isn't worth the extra money in my opinion. You should be absolutely satisfied with this. DJI does it again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great for a first "serious" drone pilot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of cool features make this a good choice for beginners looking to get a little more serious. The automated flight systems are helpful, and the new camera allows some awesome shots. Just be aware you have to supply your own screen (phone or tablet) to use this kit. Flight times are pretty good, but less than advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing drone. Very happy with my purchase and why not Best Buy when it’s the sims price and you get points.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Range, Stability

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drone is very stable, has great range, excellent photos and videos, and in sport mode it is fast!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy to Set up Amazing Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more pleased with this Drone. DJI puts out a great product. The drone is easy to set up, and very easy to use. there is a flight sim mode for you to get used to the sticks, and a beginner mode for beginner flyers. The camera is crisp and the video is amazing! I will continue to purchase DJI drones exclusively, and will continue to rely on Bestbuy to help me with my purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Flying High

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right away I had it out of the box, flying, taking photos and video. Easy to control, little learning curve. Amazing and fun

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Carl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this drone. This is my third drone and it is my favorite drone. The image quality and battery life are fantastic!

    I would recommend this to a friend
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