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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 396 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 396 reviews
  • Rated 5 out of 5 stars

    Very Satified

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG dryer was installed with no problem the installer was very professional and did an excellent job made sure my dryer was working and I was satified

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowlegable technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My electric double oven was defective. The Geek squad tech uninstalled the defective oven & installed the new oven. He was professional, knowledgable & careful about protecting my cabinets & floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient unistall of Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ontime and efficent. They uninstalled existing washer and hauled it to garage as requested before installing my new washer upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is super quiet. Control panel requires a very soft touch. Cleans very well with no rinsing, in fact the manual says to just scrape the dishes and not to rinse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy team

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to cut our cabinets to make the microwave about the stove work out. They had to uninstall it because it was too close to the stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headache free!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great option when you do not have the time or knowledge to safely uninstall any appliance. The beat part is having them haul the old one away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven/microwave is an order of magnitude better than what we had. The dishwasher is also excellent. We are really enjoying the cooktop with its variety of burner options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best trained techs I have encountered. They are not only the most competent but respectful and friendly. Absolutely wonderful experience. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Um ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So you want me to review an appliance uninstall seem strange but here it goes yeah they uninstalled it it was great would recommend them to uninstall other things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Great job. Very clean. Very nice to work with. Was afraid of damaging walls or other components. All was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time Best Buy Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did arrive on time as scheduled but blocked our narrow street where other neighbors couldn't get by in their car, which in turn, my neighbors were upset with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very efficient and professional. I had to replace a range hood. Geek Squad did the hard work in removing the hood.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought a smooth Top Oven....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Samsung smooth top oven but it was too deep for the space. It bumped the wall oven below, therefore, the installers returned the oven to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came in replace dish washer. He was very professional and took very little time to do take out and replace the new dish washer. Excellent work..........................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit was being replaced with a new unit. The guys that uninstalled the old unit saw the issue and made sure when they installed the new unit, it was installed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched the Series 2 Apple Watch then just spent a few minutes at Best But with the sales clerk. Lots of info to help using the watch easy! Am really enjoying the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replaced a faulty appliance and made it right with a new one. I am please with the response time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recommend the Geek Squad installation services. They send professional and qualified team members to install your new merchandise. We are very happy with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but not excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and dryer combo, but the dryer does not have its own control. If my clothes dont get dry I need to rewashed them and start from the beggining. :-(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, courteous service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about how well best buy treated us on this purchase. Crew was prompt, courteous, and finished the job quickly to remove and replace our cooktop. Thanks!

    I would recommend this to a friend
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