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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 396 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 396 reviews
  • Rated 3 out of 5 stars

    REALLY?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    started out great, nice salesman, starting with selling us a Best Buy credit card to get 10% off only to find out the 10% comes in the form of 'rewards' you have to spend at the store! Then at every turn there was a misstep on Best Buy's part, from scheduling delivery to faulty appliances needing replacing, - never again wil I buy there(until I've purchased what I don't need with my rewards dollars) Run from Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a product that was defective but, Best Buy handled the uninstall perfectly with no charge. No hassles at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt an courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here,, everything went exceptionally well.. From Store to Home Best Buy Team made my day ! So professional , Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love GeekSquad and highly recommend. They come out and fix everything with no charge or replace it with no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad to to come and uninstall damaged washer. Fast service plus they cleaned up the excess water from the original washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency and expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was new but defective so it was needed to uninstall it and install the new one. It was done in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my dishwasher was removed and the new one put in and they were very thorough and went above and beyond on the install. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent at uninstalling and installing. Very efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interior lights and plenty of shelves. the fast preheat option is great and Proof for baking bread is fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unistall done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First dishwasher installed needed to be replaced . Unistall went well and quickly. New machine works well, no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did great! Very please with the install and the professionalism of the crew. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation crew did a great job taking out all my old appliances and cleaning up and disposing of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have an appliance uninstalled, but Geek squad made the whole process quick and easy. They are true professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item looks good and was reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a bottom line person, I look for whatever will get the job done. This does. The price was totally reasonable, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat enough and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was part of an appliance replacement. They were neat enough and showed up on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have the microwave swapped out as the led lights didn't work on the last one. They were efficient & did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher uninstall.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and removed the the dishwasher with no problems. They were careful with my floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I exchanged my dishwasher to a different brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came right out and replaced my dishwasher with the new one. It was a timely and efficient process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deinstalling a defective dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that showed up to remove our dishwasher were effecient and neat. It took them 10 mimutes to remove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has a great and efficient Geek service. They came on time and finished the job with no problems.

    I would recommend this to a friend
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